1. Moving On Up
Promotional Positions in Campus Recreation
Presented by Elisabeth Pagliuca, Undergraduate Campus Recreation Employee

2. Campus Recreation
Mission Statement
Campus Recreation promotes student success by
prioritizing student learning and development
through educationally purposeful activities, leadership
opportunities, and employment. We are committed to
offering healthy lifestyle choices through safe quality
programming to the college campus and surrounding
communities emphasizing student learning beyond
the classroom.

3. Objective
 To gain an understanding of expectations for each
promotional position
 To recognize requirements for each position
 Grasp how responsibilities change with a new
position (and how they may stay the same)

4. Campus Recreation
Department
 Ice Arena
 House of Fields
 Fitness Center
 Personal Trainers
 Group Exercise Classes
 Intramurals
 Club Sports
 Events
 Facilities
 Membership Services
 SERC Manager

5. Supervision in the
Department
 Professional Staff
 Scott Haines- Director
 Donna Buczek- Secretary
 JoLynne Corsi - Assistant Director
 Brian Dickinson- Ice Arena Manager
 Rich Klancer- Facilities Coordinator
 Damian Flint- Club Sports and Intramurals Coordinator
 Betsy Ernst- Fitness and Wellness Coordinator

6. Supervision in the
Department
 Graduate Assistants
 Scott Lotze- Club Sports and Intramurals
 Ben Bunker- Club Sports and Intramurals
 Emily Heyman- Facilities
 Intern
 Ryan Rhoads- Facilities
 Student Supervisors
 Tatum Hartmann- Membership Services and SERC Managers
 Jason Thornton- House of Fields
 Rustin McNiff, Andrew Parks, Liz Bailey- Intramurals
 Julie Klafehn- Group Exercise
 Molly Giblin- Ice Arena
 Jack Mclean- Facilities & Events
 Jim Graziano- Personal Training & Fitness Center

7. Starting Positions
 Field House Attendant
 Fitness Center Attendant
 Intramurals Official and/or General Manager
 Events Staff
 Facilities Staff
 Ice Rink Attendant

8. Starting Positions With
Certification
 Group Exercise Class Instructor
 Personal Trainer

9. Membership Services
 Requirements
 Currently enrolled as a student at Brockport
 Have current CPR/AED certification & maintain that certification
 Previous employment with Campus Recreation of at least one semester
 Good customer service, communication and organizational skills
 Previous experience with money transactions
 Responsibilities
 Arrive to work on time
 Find your own sub when needed
 Wear proper uniform and attire to each shift
 Clock in
 Keep up with updates on activities, events and notices (email and/or messages at desk)
 Have a radio on you
 Properly utilize Fusion software, complete iPad forms, distribute equipment and perform money transactions
 Answer incoming calls
 Enforce Campus Recreation policies
 Report all hazards to SERC Manager
 Lead in the direction and implementation of risk management/safety policies and be familiar with Emergency Action Plan
 Attend all required meetings and training sessions
 Familiarize yourself with EAP and appropriate procedures

10. SERC Manager
 Requirements
 Must be currently enrolled as a student at The College at Brockport
 Have current First Aid, CPR/AED certification and maintain that certification
 Have previous employment with Campus Recreation of at least one year (at least one semester
Membership Services)
 Good customer service, communication and organizational skills
 Previous management experience
 Previous experience with money transactions
 Responsibilities
 General (same as Membership Services: substitution, EAP, uniform, at work on time)
 Assist the Membership Services Staff
 Assist Field House Attendant with set up of equipment
 Know what events and activities are happening during your shift and know responsibilities
 Ensure all policies and procedures are being followed by staff and patrons
 Follow substitution and call out procedures
 Follow appropriate disciplinary action: warning system
 Additional responsibilities when opening and closing the building

11. Student Supervisors:
General
 Requirements
 Currently enrolled as a student at Brockport
 Current First Aid, CPR/AED certification
 Previous employment with Campus Recreation of at
least 1 year
 Good customer service, communication and
organizational skills
 Previous management experience preferred
 Maintain at least a 2.5 GPA

12. Student Supervisors:
General
 Responsibilities
 Conduct staff meetings
 Monitor and mentor staff
 Train staff in procedure and policy
 Complete all necessary paperwork
 Complete staff evaluations twice per semester
 Complete 10 point checks
 Ensure all policies and procedures are being followed by staff and patrons
 Ensure proper coverage for all shifts
 Maintain at least 2 office hours a week for administrative duties and
supervision
 Follow appropriate disciplinary action: warning system
 Lead in the direction and implementation of risk management/safety
policies and be familiar with the Emergency Action Plan
 Show commitment to you role as a leader by being actively involved in an
appropriate professional organization
 Ensure proper working order and/or handling of equipment
 Ensure there are proper levels of supervision at all times

13. SERC Managers & Membership Services:
Tatum Hartmann
 Requirements
 General
 Additional
 At least one semester of being a SERC Manager (and one
semester of Membership Services)
 Previous experience with money transactions
 Responsibilities
 General
 Additional
 Keep staff informed about promotions, fusion changes and
events
 Communicate and work with professional staff
 Ensure transactions are being completed properly

14. House of Fields: Jason
Thornton
 Requirements
 General
 Responsibilities
 General
 Additional
 Update staff with information, specifically updates to
policies and rules
 Know status of equipment & fix what is broken
 Be aware of events in the Field House
 Set up and break down equipment (when working shifts
in the House of Fields)

15. Facilities & Events:
Jack Mclean
 Requirements
 General
 Responsibilities
 General
 Additional
 Organization of storage rooms
 Oversee maintenance issues
 Supervise cleaning staff (when, where, how, what)
 Event set up and tear down (diagrams, plan set ups)

16. Personal Trainers & Fitness Center:
Jim Graziano
 Requirements
 General
 Additional
 Certified by an accredited organization (AFAA, ACSM, NETA, etc.)
 Responsibilities
 General
 Additional
 Schedule fitness orientations, fitness assessments, and fitness floor coverage
 Contact personal training clients and match them up with the appropriate trainer
 Instruct personal training staff about cancellation and substitution policy
 Develop and lead personal training workshops with trainers to provide new ideas and creativity
for Personal Training program
 Train at least 5 clients per semester
 Work health fairs and other events
 Stay current with industry standards through continuing education (workshops, additional
certifications, webinars, journals, etc.)
 Complete necessary continuing education credits to keep your certification up to date
 Work shifts in the Fitness Center

17. Group Exercise:
Julie Klafehn
 Requirements
 General
 Additional
 Certified by an accredited organization (AFAA, ACSM, NETA, etc.)
 Responsibilities
 General
 Additional
 Develop group exercise class schedule and ensure that all scheduled classes are covered
 Instruct staff on substitution policy
 Prepare and lead workshops with instructors to provide new ideas and creativity for
the group exercise program
 Teach at least 4 classes a semester
 Work health fairs and other related events
 Stay current with industry standards through continuing education (workshops,
additional certifications, webinars, journals, etc.)
 Complete necessary continuing education credits to keep your certification up to date

18. Intramurals:
Rustin McNiff, Andrew Parks & Liz Bailey
 Requirements
 General
 Responsibilities
 General
 Additional
 Interview, hire, train and evaluate all intramural sports employees
 Complete employee schedule for all intramural events and tournaments
 Coordinate registration process for all intramural sports events and tournaments
 Complete a rules sheet for all sports/activities
 Post rules, schedules and standings
 Manage IMLeagues
 Conduct captain’s meetings
 Provide supervision at all intramural sports and tournaments
 If needed, manage or officiate any intramural sport event or tournaments
 Assist with the marketing and promotion of events as needed
 Provide supervision of Club Sports competitions when scheduled

19. Ice Arena:
Molly Giblin
 Requirements
 General
 Additional
 Knowledge of of Ice Arena Operations
 Responsibilities
 General
 Additional (same as Ice Arena attendant)
 Zamboni
 Cashier for open skate
 Hand out skates & locker room keys
 Clean
 Handle Tri County Youth Hockey, Brockport High School Hockey,
& college practices

20. Intramurals & Club Sports Graduate
Assistants: Scott Lotze & Ben Bunker
 Responsibilities
 Assist the Intramural Coordinator with supervision, training, and leadership of all Intramurals, Club Sports and employees
 Participate in orientation, homecoming, departmental special events, and other all-campus activities
 Serve as on duty professional one or two nights a week and as the weekend on call professional as part of the established rotation
 Assist Facility Coordinator and Ice Arena Manager as needed
 Manage and participate in special events sponsored by Campus Recreation and all other Campus Departments as requested
 Participate in campus committees as designated by supervisor
 Develop and implement risk management policies and procedures including anti-hazing workshops for Club Sports
 Oversee intramural employee scheduling through SubItUp
 Assist in all documentation of Club Sports forms and documents through MyBrockport
 Manage and update intramural leagues, special events, rules, policies and procedures through IMLeagues.com
 Manage intramural payments through Fusion
 Market and promote intramurals and club sports through Reach TVs
 Requirements
 Must be full-time matriculated College at Brockport graduate student
 Must possess a bachelor’s degree in recreation, sport management, physical education or related field
 This position requires excellent customer service skills and knowledge of Collegiate Intramurals and Club Sports
 The graduate assistant must be able to interact effectively with students, staff and faculty
 The graduate assistant must also be familiar with Microsoft Word, Excel, Publisher…etc.
 Dressed and act in a professional manner
 Preferred Requirements
 Experience working in a Collegiate Recreation setting
 Experience working with Intramurals and/or Club Sports
 Certified in CPR/AED and First or willing to obtain certification

21. Facilities Graduate
Assistant
 Responsibilities
 Assist the Facilities Coordinator with supervision, training, and leadership of all student facilities staff
employees
 Participate in orientation, homecoming, departmental special events and other all-campus activities
 Serve as the on duty professional one or two nights a week and as the weekend on call professional as
part of the established rotation
 Assist with special events and outside agencies
 Assist with C Bord operations, scheduling of SERC, and office responsibilities
 Requirements
 Must be a full-time matriculated College at Brockport graduate student
 Must possess a bachelor’s degree in recreation, sport management, physical education or related field
 This position requires excellent customer service skills and communication skills
 The graduate assistant must be able to interact effectively with students, staff and faculty
 The graduate assistant must also be familiar with Microsoft Word, Excel, Publisher…etc
 Preferred Requirements
 Experience working in a University Recreation setting
 Experience working with facility management
 Certified in CPR/AED and First Aid or willing to obtain certification

22. Tips and Questions?
 Tips
 Be professional
 Get to know your area and other areas of interest
 Ask questions
 Communicate (appropriately)
 GOOD CUSTOMER SERVICE!!!
 Questions???