This document provides an overview of C.S. Supply Chains Ltd., an independent supply chain consultancy established in 2003. The consultancy offers a range of services including supply chain improvements, modelling and analysis, management reporting, and invitations to tender support. Some of its main competencies include using data to model scenarios, reviewing processes and alternatives, and assisting with the invitation to tender process. Sample projects outlined include demand planning system implementation, warehouse design and relocation, and operational planning and implementation assistance.

1. Applying common sense to Supply Chain consulting
Jane Green
Director

2. Background
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Established as an independent Supply Chain consultancy in 2003
Assignments carried out throughout the UK and Europe.
Supporting a wide range of industries
Considerable operational and strategic experience
Detailed warehouse and transport procedures
European infrastructures
Management organisations
Supply Chain IT systems

3. Main competencies
Helping companies consider alternative Supply Chain methodologies:
o using data to model different scenarios
o reviewing processes, considering alternatives and potential impact
o assisting in the ITT process (writing/reviewing/monitoring/managing)
Main activities:
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Supply Chain Improvements
Modelling and analysis
Management Reporting and KPI support services
Invitations to Tender

4. Supply Chain improvements
Supply Chain Improvements and enforcing
standards. Examples:
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Procedural development and auditing
Maintenance of Internal Procedures Manuals
Implementation of inter-departmental Service Level Agreements
Running a Best Practice Roadshow
Project management
o Systems implementations
o Warehouse moves

5. Modelling and Analysis
Management and development of the supply
chain. Particular areas of expertise include:
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Project management
Strategic modelling and design
Operational mapping and re-engineering
Data analysis and manipulation
Transport modelling:
o benchmarking existing transport operations
o establishing strategic/tactical models for comparison
Transport modelling examples include:
o Cost and service solutions,
o Optimum location options,
o Fleet resource requirements

6. Management reporting and KPI services
Logistics KPI service
o Assessment of current information systems, outputs, collection and reporting methods
o Definition of requirements
o Discussions with stakeholders e.g. Senior Management, Purchasing, Finance, Sales and
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Marketing, Internal Teams, External Customers, IT
Presentation, content, distribution, timing
o Build a database to collect all input elements
o Design output
o Charts
o Spreadsheets
o Maps and other visuals
o Implementation support
Regular KPI management
o Quarterly/Monthly/Weekly intervention
o Analysis and commentary on the outputs
o Production and distribution of reports

7. KPI Service
Key Features of the KPI Service
o Assessment of current information systems and reporting methods
o Comment on inconsistencies within current reporting
o Build on existing management reporting mechanisms and produce meaningful and
useful statistics
o Definition of requirements
o Management reports are produced for a variety of reasons and at different frequencies
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depending on the business profile. In the logistics industry such reports are often
produced on a monthly basis and contain many KPI’s designed to improve
understanding of the past and help to plan and prepare for the future
KPI's can be presented within a model that becomes more precise as additional
historical data is captured.
Flexibility should be built in to allow for future changes to operational practices
o Design Output
o Raw data is abundant in most operations, the issue is how to select and present
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information in a manner that is Visual, Relevant, Valid and Concise
This often means using:
o Charts and summaries - to bring out the main points
o Excel spreadsheets - easily accessible for all users
o Reports should be simple to maintain whether in-house or as an external service

8. ITT management
Invitations to Tender
o Management of the ITT process for Supply Chain services and systems. Including:
o Preparation, writing, distribution and monitoring
o Analysis of the results
o Responses to ITT's

9. Sample consultancy projects
o European manufacturer - Demand Planning System Implementation
Project managed the implementation of a Demand Planning process for a leading medical equipment supplier. Focused on aligning European
operations, combining local Demand Planning with central Strategic Inventory and Replenishment Planning. At the Software House User Summit the
project won the "Best implementation" award.
o Uniform distributor - Warehouse design and re-location
Designed a new Uniform Store for a major UK public sector organisation. Objectives included: sufficient storage, range and throughput capacity to meet
current and projected requirements; managing the relocation to the new location.
o UK Wine Merchant - Warehouse systems implementation
Supported a business system implementation for a leading UK Wine Merchant:
• Responsibility for procedural improvements, design, testing and training of all aspects of the Warehouse operations.
• Implemented inter-departmental Service Level Agreements to support on-going improvements to internal communications and external
Customer Service Levels.
• Designed a comprehensive package for training warehouse and ancillary staff. Features include screen shots, tutor’s notes and trainee’s
exercises.
o Food retail in France – Operational planning and implementation
Responsible for the planning and implementation of a chilled food operation in France. This involved physical layout design, manpower and
management resource planning and systems specification, as well as liaison between the UK-based customer, the local management and the workforce.
o European Grocery Retailer - Review of Slow Moving Product Lines
The leading Belgian supermarket retailer wished to review its supply chain for slow moving and bulky product lines. These lines had been supplied direct
to over 600 outlets nationwide and little information was available on the goods flows and volumes. Conducted a review of existing purchasing and
distribution methods involving the buying teams, and conducted direct negotiations with the suppliers. The recommendation to centralise and outsource
the warehousing and distribution was accepted and implemented.
o Nominated Carrier Scheme
As part of a strategy to streamline the supply chain of non-retail items, this major supermarket retailer wished to commence a nominated carrier scheme
for supply into its central Distribution Centre. We were responsible for the selection of carrier and managed negotiations with the relevant suppliers.

10. C. S. Supply Chains Ltd.
m +44 (0)7710 179287
t +44 (0)20 8892 1987
e janegreen@cssupplychains.co.uk
Applying common sense to Supply Chain consulting