1. Obtain a challenging position applying creative problem solving and fine management skills with a
growing company to achieve optimum utilization of its resources and maximum profits.
“
PROFESSIONAL HISTORY
SAFFRON INDIA TOURS - Cochin, India http://www.saffronindiatours.com
Post: Tour Operator (From Jul 2010 To Aug 2014)
Duties:
• Updating and handling the online presence of the company
• Emailing promotions of newsletters, specials, new products etc
• Telemarketing products and services of the company
• Managing clients data
• Creating and quoting travel itineraries and converting them to bookings
• Providing travel information, itineraries and prices
• Quoting and Booking international flights in GDS (Galileo)
• Liaising with hotels and travel trade
• Creating and updating Booking-file with all documents
• Meeting and Assisting the tourists on arrival and departure
EBIN JOHN
0424 887 595
ebinjohng@gmail.com
ADDRESS:
72 Albert Rd
Strathfield
NSW 2135
ECO-TRAVELS PTY LTD - Sydney, Australia http://www.eco-travels.com.au
Post: Marketing Specialist (From Nov 2014 To Present)
Duties:
• Analyzing Data, reporting, interpreting and predicting current and future consumer trends in
web analytic
• E-mail marketing - Email Template Design and Development, Managing Customer Database
• Handling, updating and optimizing data in CRM and Social Media profiles
• Researching potential demand and market characteristics for new products and services
• Planning, developing and organizing advertising policies and campaigns to support sales objectives
• Advising directors and clients on advertising strategies and campaigns to reach target markets,
creating consumer awareness and effectively promoting the attributes of products and services
• Coordinating production of advertising campaigns involving specialized activities, such as artwork,
copy-writing, media scripting and media placement, within time and budget constraints
• Advising on all elements of marketing such as product mix, pricing, advertising and sales promo-
tion, selling, and distribution channels
• Effectively building and selling exceptional travel packages using tours, air and land products
• Facilitating all Air Travel using Galileo, Tour Arrangements, Accommodation, Car hire, Transfers
• Managing tour booking process - flight bookings, arranging travel insurance, client follow up for
payment, coordinating with accounting department for receipting money and paying suppliers,
reconciling files, liaising with wholesalers

2. ACADEMIC QUALIFICATIONS MBA Travel & Tourism
Kerala Institute of Tourism and Trav-
el Studies (KITTS), Cochin, India
Start Date: June - 2011
End Date: July - 2013
BA Literature
Suvidya College
Banglore, India
Start Date: June - 2007
End Date: June - 2010
Bachlour of Philosophy
Suvidya College
Banglore, India
Start Date: June- 2007
End Date: June - 2010
Secondary Education
HSE Board Kerala State
Cochin, Kerala, India
Start Date: June - 2004
End Date: Dec - 2006
SSLC (10th)
Government of Kerala
Karukutty, Kerala, India
Start Date: June - 2002
End Date: April - 2003
CONTACT DETAILS OF REFEREES Saffron India Tours anoop@saffronindiatours.com
Anoop Muhammad - Director
Contact details:
44/3005, A - 1, Karukapally
Kaloor, Cochin - 17, Kerala, India
mob +91 9895355315
ACHIEVEMENTS:
• Basic German language course
• Class representative of the KITTS MBA college
• Team leader at Saffron India Tours
• Managing in-charge of EcoTravels office at Parramatta
OTHER PROFICIENCIES:
• Mail chimp
• Google analytics
• Microsoft Office
• HTML
• Opera PMS
• Multimedia
• Microsoft SQL queries
• Salesforce CRM
• Galileo