This session will discuss the latest updates on EU legislation affecting Emergency Services. Benoit Vivier, Public Affairs Manager, EENA - How EU legislative process works and update on EU legislation

1. Update on EU-
legislation on 112
Benoît VIVIER

3. Universal Service Directive

4. Universal Service Directive

5. Meet….
European Electronic
Communications
Code

6. European Electronic Communications Code
• New EU legislation on telecoms
• Replaces the Universal Service Directive
• Main EU legislation on emergency calls
• Nature of the text: directive

7. The EU decision-making

8. The initiative: European Commission

9. EECC – The proposal
• Proposal released on 14 September 2016
• Main provisions on emergency calls: Article 102
• No major change in the text on emergency calls

10. The EU decision-making

11. Amending and voting: the Parliament & the Council

12. EECC – European Parliament
• December 2016 – October 2017: EP work on the text
• 04 September 2017: Vote on the article 102

13. EP Vote:
• Improvement of caller location by using handset-
derived information
• Introduction of a Reverse-112 system
• Establishment of a Transnational Database
• Mandate of a direct access to 112

14. Caller location
Proposal
Text as amended by the
European Parliament
“Member States shall ensure that
caller location information is
available to the PSAP without delay
after the emergency
communication is set up. […].”
“Member States shall ensure that
caller location information is
available to the PSAP without delay
after the emergency
communication is set up. This
shall include both network-
based location information and,
where available, handset-derived
caller location information. […].”

15. Public warning
Proposal
Text as amended by the
European Parliament
“Member States shall ensure,
through the use of electronic
communications networks and
services, the establishment of
national efficient 'Reverse-112'
communication systems for
warning and alerting citizens, in
case of imminent or developing
natural and/or man-made major
emergencies and disasters,
taking into account existing
national and regional systems
and without hindering privacy
and data protection rules.”

16. Transnational emergency calls
Proposal
Text as amended by the
European Parliament
“The Commission shall maintain
a database of E.164 numbers of
European emergency services to
ensure that they are able to
contact each other from one
Member State to another.”

17. Direct access to 112
Proposal
Text as amended by the
European Parliament
“Member States shall ensure that all
end-users of the service referred to in
paragraph 2, including users of public
pay telephones, are able to access
the emergency services through
emergency communications free of
charge and without having to use any
means of payment, by using the
single European emergency number
‘112’ and any national emergency
number specified by Member States.”
“Member States shall ensure that all
end-users of the service referred to in
paragraph 2, including users of public
pay telephones and of private
electronic communication
networks, are able to access the
emergency services through
emergency communications free of
charge and without having to use any
means of payment, by using the
single European emergency number
‘112’ and any national emergency
number specified by Member States.”

18. EECC – Parliament

19. The EU decision-making

20. Amending and voting: the Parliament & the Council

21. EECC – Council
• December 2016 – October 2017: Council work on the text
• 11 October 2017: Council mandate:
➢ EP’s amendment on 112 not included

23. Trilogue

24. Trilogues
• 25 October 2017
• 06 December 2017
• 01 February 2018
• 28 February 2018
• 20 March 2018
• 25 April 2018

25. Situation of trilogues
• Caller location
• Agreement found
• Public warning
• Working on a suitable wording
• Transnational database
• Agreement found
• Direct access to 112
• No agreement yet

26. Other items discussed
• Accessibility for deaf and hard-of-
hearing citizens
• Access to 112 from number-based
and number-independent online
platforms

27. European Electronic Communications Code

28. Meet….
ePrivacy regulation

29. ePrivacy Regulation
• Replaces the ePrivacy Directive (2002)
• Nature of the text: regulation
• Exemption for emergency services to process caller line
identification and location information without the caller’s consent.
• Council to add that the exemption also applies to handset-derived location.

30. ePrivacy Regulation
1. Regardless of whether the calling end-user has prevented the
presentation of the calling line identification, where a call is made
to emergency services, providers of publicly available number-
based interpersonal communications services shall override the
elimination of the presentation of the calling line identification and
the denial or absence of consent of an end-user for the
processing of metadata. […]
3. Regardless of whether the end-user has prevented access to the
terminal equipment’s Global Navigation Satellite Systems (GNSS)
capabilities capabilities or other types of terminal equipment
based location data through the terminal equipment settings,
when a call is made to emergency services, such settings may
not prevent access to GNSS such location data to determine and
provide the caller calling end-user’s location to emergency
services for the purpose of responding to such calls.

31. ePrivacy

32. Next steps
• End of the legislative procedure on the EECC and ePrivacy
• Implementation of the texts
• Further legislative framework on emergency caller location

33. CONTACT
Benoît VIVIER
PublicAffairs Manager,EENA
@BenoitVivier bv@eena.org Benoit Vivier