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EENA2019: Track3 session2 Mobile public warning project roll-out strategies_Thierry Darras

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In this session, companies will provide an overview of solutions and expertise that they can offer to emergency services in the framework of the deployment of public warning systems.

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EENA2019: Track3 session2 Mobile public warning project roll-out strategies_Thierry Darras

  1. 1. www.opencode.com © 2000-2019 Opencode Systems Public Warning & Cell Broadcast Making the Mobile Network Open & Creative DIRECTIVE (EU) 2018/1972
  2. 2. Opencode Systems - Proprietary and Confidential About Opencode Systems ▪ Founded in 2000 ▪ Headquarters in Sofia, Bulgaria ▪ Specialize in Core Network Technologies & Applications ▪ About 200 Engineers, 60 Customers, 50 Countries
  3. 3. Opencode Systems - Proprietary and Confidential EU DIRECTIVE 2018/1972 KICKS IN December 11, 2018 EU DIRECTIVE 2018/1972 Came Into Force
  4. 4. Opencode Systems - Proprietary and Confidential DIRECTIVE ARTICLE 110 - 1 ▪ 1.By 21 June 2022, Member States shall ensure that, when public warning systems regarding imminent or developing major emergencies and disasters are in place, public warnings are transmitted by providers of mobile number- based interpersonal communications services to the end- users concerned.
  5. 5. Opencode Systems - Proprietary and Confidential DIRECTIVE ARTICLE 110 - 2 ▪ 2.Notwithstanding paragraph 1, Member States may determine that public warnings be transmitted through publicly available electronic communications services other than those referred to in paragraph 1, and other than broadcasting services, or through a mobile application relying on an internet access service, provided that the effectiveness of the public warning system is equivalent in terms of coverage and capacity to reach end-users, including those only temporarily present in the area concerned, taking utmost account of BEREC guidelines. Public warnings shall be easy for end-users to receive.
  6. 6. Opencode Systems - Proprietary and Confidential REQUIREMENTS FOR EFFICIENT PUBLIC WARNING In short, Public Warnings shall: ▪ … be transmitted by/via mobile operators ▪ … to all end-users concerned ▪ … located in the geographic areas being affected ▪ … independently of their place of residence ▪ … as determined by the competent authorities Inform end-users entering a Member State of the existence of such a public warning system (SMS)
  7. 7. Opencode Systems - Proprietary and Confidential WHAT ARE THE TECHNICAL OPTIONS? Communication in case of emergency Source: ETSI: TS 102 182, Emergency Communications (EMTEL)
  8. 8. Opencode Systems - Proprietary and Confidential WHAT ARE THE TECHNICAL OPTIONS? ▪ TV? ▪ Radio? ▪ Pager? ▪ Civil Defense Sirens? ▪ Voice? ▪ SMS? ▪ Mobile App? ▪ Cell Broadcast?
  9. 9. Opencode Systems - Proprietary and Confidential LIMITATIONS OF TECHNICAL OPTIONS ▪ TV, Radio, Pager, Sirens? Not via mobile operators, unavailable, unclear.. ▪ Voice, SMS? Inappropriate (location unavailable, network congestions…) ▪ Mobile App? Must be installed; Data enabled; What about roamers?
  10. 10. Opencode Systems - Proprietary and Confidential CELL BROADCAST! ▪ Cell Broadcast is a mobile technology that allows messages to be broadcasted to all mobile devices based in, or entering a designated geographical area. ▪ Messages are very similar to flash SMS (1395 characters, default character set) ▪ Area could be a single radio cell, a group of cells or even the whole network ▪ Not a new technology! First demonstrated in Paris in 1997
  11. 11. Opencode Systems - Proprietary and Confidential CELL BROADCAST vs SMS CELL BROADCAST SMS Point to Area Point to Point Dependant of Location Independant of Location No need for Mobile ID Need for Mobile ID Repetition No Repetition Independant of Congestion Dependant/Increases Congestion Specific User Experience Regular User Experience Strong Security Poor Security
  12. 12. Opencode Systems - Proprietary and Confidential CELL BROADCAST - Efficiency ▪ CB messages are sent to the radio infrastructure, bypassing the core, directed to Cells ▪ Millions of mobile users can be notified in few seconds Cell Broadcast Radio infra: BSC/RNC/MME Location A Location B Location C Agency
  13. 13. Opencode Systems - Proprietary and Confidential CELL BROADCAST – Service Flows example 5-a. Broadcast Information 1. Registration and Security Procedures 6. User Alerting 2. Information CBE 5-b. Paging 5-c. Primary Notification with Security SGSN NodeB UEiCBC 3. Write - Replace 7. Report - Success 8. Ack. RNC 4. Broadcast Request Warning message delivery procedure in UTRAN (3G)
  14. 14. Opencode Systems - Proprietary and Confidential CELL BROADCAST - Activation Activation for Android devices
  15. 15. Opencode Systems - Proprietary and Confidential CELL BROADCAST - Activation Activation for iPhone
  16. 16. Opencode Systems - Proprietary and Confidential CELL BROADCAST – User Experience Example of an Amber Alert (Missing Persons)
  17. 17. Opencode Systems - Proprietary and Confidential Case Study: RO ALERT
  18. 18. Opencode Systems - Proprietary and Confidential Case Study: RO ALERT Romania – General Overview: ▪ Population: 20 million (2018) ▪ Mobile subscribers: 28 million (2018) ▪ Area: 235,000 square km. ▪ GDP: $27,653 (PPP, 2019 est.) ▪ Mobile networks: ▪ Orange (2G,3G,4G) ▪ Vodafone (2G,3G,4G) ▪ T-Mobile (2G,3G,4G) ▪ Digi Mobil (3G,4G)
  19. 19. Opencode Systems - Proprietary and Confidential Case Study: RO ALERT ▪ Romanian Government Initiative: RO ALERT ▪ Owned by the Special Telecommunications Service (STS) Agency, providing special telecommunications services to public authorities: ▪ The Romanian Parliament ▪ The Presidential Administration ▪ The Romanian Government ▪ National Security, Law Enforcement, National Defense Agencies ▪ Judicial Authority ▪ National & Single European 112 Emergency Number Service ▪ Others
  20. 20. Opencode Systems - Proprietary and Confidential Case Study: RO ALERT ▪ Romanian Government Initiative: RO ALERT for national Cell Broadcast-based Early Warning System ▪ RO ALERT deployed on 2G, 3G, 4G networks of Orange, Vodafone, T-Mobile and Digi Mobil ▪ Integrated with 300+ radio nodes (BSC, RNC, MME) and 250K+ cells ▪ BSC, RNC, MME from Huawei, Ericsson, Nokia and ZTE ▪ Ready for Live service in April 2018 (4/5 months project)
  21. 21. Opencode Systems - Proprietary and Confidential Case Study: RO ALERT Iu-BC CAPv1.2 CBE CBC Geographical Redundant CBE Geographical Redundant CBC CAPv1.2 Iu-BC CBC-BSC CBC-BSC S-BC S-BC STS UMTS-RNC MME-LTE GSM-BSC NodeB eNodeB BTS
  22. 22. Opencode Systems - Proprietary and Confidential Case Study: RO ALERT Screenshot taken during a national test of the system. Message translation: This is a test message from the RO-ALERT systems. There is no need to take any protective/safety measures. Romania’s Department for Emergency Situations. Alert to Local Subscriber
  23. 23. Opencode Systems - Proprietary and Confidential Case Study: RO ALERT Same alert received by a Bulgarian roamer in Romania. The message title is in the phone’s default language – in this case Bulgarian. Alert to Roaming Subscriber
  24. 24. Opencode Systems - Proprietary and Confidential Case Study: RO ALERT Same alert received directly on a Smartwatch with a SIM card. Alert on Smartwatch
  25. 25. Opencode Systems - Proprietary and Confidential Case Study: RO ALERT The moment the alert is received (short video)
  26. 26. Opencode Systems - Proprietary and Confidential Case Study: RO ALERT ▪ 16.11.2018 RO-Alert text: Incendiu fabrica de mobilă cu degajări mari de fum. Pentru asigurarea protecţiei, ramâneţi în incinte, închideţi geamurile şi nu vă expuneţi la fum. Respectaţi recomandările pompierilor!
  27. 27. Opencode Systems - Proprietary and Confidential Case Study: RO ALERT ▪ 23.11.2018 RO-Alert text: Populaţia este sfătuită să rămână în case şi să evite zona. În plus, oamenii sunt rugaţi să nu se expună la fum şi să elibereze coloarele de trecere pentru maşinile de intervenţie.
  28. 28. Opencode Systems - Proprietary and Confidential Case Study: RO ALERT ▪ 04.12.2018 RO-Alert text: Atenție, urs observat liber în zona strada Turnului. Evitați zona.
  29. 29. Opencode Systems - Proprietary and Confidential Case Study: RO ALERT ▪ 26.01.2019 RO-Alert text: Pentru evitarea suprasolicitarii sistemului de apel 112, rugam populatia din Bucuresti si Ilfov, sa evite apelurile repetate la 112 care vizeaza degajarea copacilor sau alte situatii similare, cu exceptia celor cu victime sau care pun in pericol imediat viata.
  30. 30. Opencode Systems - Proprietary and Confidential Case Study: RO ALERT ▪ 02.02.2019 RO-Alert text: Norul de fum şi-a schimbat direcţia şi se îndreaptă şi spre municipiul Alba Iulia. Pentru asigurarea protecţiei, rămâneţi în incinte, închideţi geamurile şi nu vă expuneţi la fum. Respectaţi recomandările pompierilor.
  31. 31. Opencode Systems - Proprietary and Confidential Case Study: RO ALERT ▪ 19.02.2019 RO-Alert text: Incendiu depozit Remat în comuna Afumaţi/Ilfov cu degajări mari de fum. Norul de fum se îndreaptă către municipiul Bucureşti. Pentru asigurarea protecţiei, rămâneţi pe cât posibil într-o incintă, închideţi geamurile şi nu vă expuneţi la fum. Respectaţi recomandările pompierilor DSU-IGSU.
  32. 32. Opencode Systems - Proprietary and Confidential Case Study: RO ALERT ▪ 08.03.2019 RO-Alert text: Pentru asigurarea protecției, rămâneți pe cât posibil în incinte, închideți geamurile și nu vă expuneți la fum. Respectați recomandările pompierilor
  33. 33. Opencode Systems - Proprietary and Confidential Case Study: RO ALERT ▪ 10.03.2019 RO-Alert text: Incendiu la un depozit de materiale de constructii, comuna Sascut, sat Sascut. Incendiul se manifesta cu degajari mari de fum. Norul de fum se indreapta pe directia Sascut – Adjud. Pentru asigurarea protectiei ramaneti pe cat posibil in incinte, inchideti geamurile si nu va expuneti la fum. Respectati recomandarile pompierilo
  34. 34. Opencode Systems - Proprietary and Confidential Case Study: RO ALERT ▪ 20.03.2019 RO-Alert text: Atenţie! Urs observat în zona Lunca Oltului! Evitaţi zona! Inspectoratul pentru Situaţii de Urgenţă ”Mihai Viteazul” al judeţului Covasna
  35. 35. Opencode Systems - Proprietary and Confidential Cell Broadcast – Project ▪ Key points for project organisation: Who is platform owner? Who is operation owner? How is maintenance organized? …
  36. 36. Opencode Systems - Proprietary and Confidential Cell Broadcast – Next Phases ▪ Extend to other channels: ▪ SMS for VIP list, etc. ▪ 5G ▪ Collect information from: ▪ Number of devices attached on zones ▪ Nationalities detected ▪ Collect MSISDNs for post campaign, identification ▪ Etc.
  37. 37. www.opencode.com © 2000-2019 Opencode Systems Thank You! Public Warning & Cell Broadcast Thierry DARRAS thierry.darras@opencode.com

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