1.  Glion Institute of Higher Education (Switzerland) / July 2010 - June 2011
o Master of Business Administration in Hospitality, Tourism and Services Industry
Leadership
 PSG College Of Arts and Science (India) / June 2007-July 2010
o Bachelors in Hotel Management
 St. Joseph’s Boys Higher Secondary School, Coonoor (India) / 2005-2007.
o Secured first class with 87%
 Vivanta By Taj, Surya Coimbatore / Oct 2011 - Present
Front Office - Team Leader
- Knowing the safety procedures and escalation process
- Reporting to the duty manager and the front office manager
- Giving training on the process and standards
- Upselling rooms to maximize revenue
- Going beyond to receive guest engagements and achieve excellence in guest satisfaction
- Handling situations and decision-making
- Performing the night audit and in-charge of night shifts (Performing Duty Manager).
Front Office - Team Member
- Reporting to the duty managers/Front office manager
- Learning the product, process & standards.
- Filing reports and training on night audit process
- Interacting and anticipating the needs of the guest
- Going beyond to receive guest engagements and achieve excellence in guest satisfaction
 LE MERIDIEN, BANGALORE. (India) / Oct 2008 – Mar 2009.
- Internship in all departments.
- Front Office – Handling Phone Calls, presence in the lobby and public areas
Recording complaints, & queries
Reporting to the learning and development manager
Escorting guest for secretarial services at the business centre.
English (Fluent), Kannada (Fluent), & Tamil (Fluent).
o Completed SPEED (Special Program for Employee Education & Development)program
with Taj Hotels
o Certificate of Best Employee for front of the house
o Certificate of excellence in English
o Coordinator for the National Conference of Indian Colleges Forum.
o Date of birth: May 2, 1989 / India
o Permanent address:“NALA”, Adasholai, Pudumund Post, Ooty, India-643 007
o Nationality: Indian
o IT Skills: Mac, Windows XP & Vista, Office 2013, Outlook, and Internet.
Sports (Football, Cricket), photography, fishing, and travelling to different places.
References available upon request
DUSHYANTH MAHENDRAN
ACADEMICS
PROFESSIONAL
EXPERIENCES
LANGUAGES
APTITUDES
PERSONAL DETAILS
INTERESTS
Current Address: Vivanta By Taj Surya, Coimbatore
105, Race Course Road
Coimbatore, India – 641 018
Contact details: +91 (0) 9787136044.
Dushyanth.nala@gmail.com/ dushy_ooty@yahoo.com
dushyanthgowda (Skype), dushyanth.mahendran (LinkedIn)