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Improving Team Systems &
Creating A Continuous
Improvement Culture
Dr Tim Baker
www.winnersatwork.com.au
Dr. Tim
Baker
Tim Baker explains this
perfectly in this very
readable and practical
book that is easily applied
to your team.
Grant Fox MBE, former
All Black Legend and CEO,
Techfront NZ
Tim Baker does a wonderful job dismantling the
mystique of continued and sustainable
success.
Tom Lawton, former Wallaby Great
Tim Baker writes a
practical book that is
guaranteed to lead to
higher performance.
Commissioner Katarina
Carroll, QPS
Nick Farr-Jones AM,
former Wallaby Captain and Great
“Tim’s book nails the eight
characteristics of high-
performing teams. These
characteristics are about
relationships and culture,
rather than just the task at
hand.”
How do I find the
time to work on the
business rather
than in the
business?
Debriefing options
After-action review (AAR structure)
Continuous improvement
Special offer
The Team
Identity Model
According to management guru Peter
Senge in The Dance of Change:
“The Army's After-action Review (AAR) is
arguably one of the most successful
organizational learning methods yet devised.
Yet, most every corporate effort to graft this
truly innovative practices into their culture has
failed because, again and again, people reduce
the living practice of AAR's to a sterile
technique.”
 What systems, processes, and
procedures are working well?
 What systems, processes, and
procedures are not working
well?
 What improvements or
changes can we make for the
future?
Here are some examples of
when an AAR can be used:
 when a new set of procedures or way of
working has been introduced
 after a busy period when capacity was
stretched
 following a trial period of a new system or
procedure
 after a major training activity or
 between shifts.
Where to
start?
What mandatory team
activities chew up a lot of time,
with little result?
What systems can be changed?
What might make a difference?
Ask your team—involve them in a
discussion
Key improvement questions to consider
How can this
process be done
quicker?
How can this
process be done
more accurately?
How can this
activity be done in a
timelier manner?
How can this
procedure be
carried out more
cost effectively?
How can this task
be done with
greater
productivity?
Process
Create the time and
space to exam
systems
1
Initiate a
conversation about
how systems can be
improved and
2
Involve those
affected by the
system.
3
Assessing ideas
Time Complexity Cost
Improving
Engagement
Through Feedback
Dr Tim Baker
https://www.eventbrite.com/e/347614192407
Fri, June 17, 2022
10AM – 10:30AM AEST
Normally $40 + postage. Now available for $25
tim@winnersatwork.com.au

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Improving Team Systems and Creating A Continuous Improvement

  • 1. Improving Team Systems & Creating A Continuous Improvement Culture Dr Tim Baker www.winnersatwork.com.au
  • 3. Tim Baker explains this perfectly in this very readable and practical book that is easily applied to your team. Grant Fox MBE, former All Black Legend and CEO, Techfront NZ Tim Baker does a wonderful job dismantling the mystique of continued and sustainable success. Tom Lawton, former Wallaby Great Tim Baker writes a practical book that is guaranteed to lead to higher performance. Commissioner Katarina Carroll, QPS
  • 4. Nick Farr-Jones AM, former Wallaby Captain and Great “Tim’s book nails the eight characteristics of high- performing teams. These characteristics are about relationships and culture, rather than just the task at hand.”
  • 5. How do I find the time to work on the business rather than in the business?
  • 6. Debriefing options After-action review (AAR structure) Continuous improvement Special offer
  • 8.
  • 9.
  • 10. According to management guru Peter Senge in The Dance of Change: “The Army's After-action Review (AAR) is arguably one of the most successful organizational learning methods yet devised. Yet, most every corporate effort to graft this truly innovative practices into their culture has failed because, again and again, people reduce the living practice of AAR's to a sterile technique.”
  • 11.  What systems, processes, and procedures are working well?  What systems, processes, and procedures are not working well?  What improvements or changes can we make for the future?
  • 12. Here are some examples of when an AAR can be used:  when a new set of procedures or way of working has been introduced  after a busy period when capacity was stretched  following a trial period of a new system or procedure  after a major training activity or  between shifts.
  • 13.
  • 14.
  • 15.
  • 16. Where to start? What mandatory team activities chew up a lot of time, with little result? What systems can be changed? What might make a difference?
  • 17. Ask your team—involve them in a discussion
  • 18. Key improvement questions to consider How can this process be done quicker? How can this process be done more accurately? How can this activity be done in a timelier manner? How can this procedure be carried out more cost effectively? How can this task be done with greater productivity?
  • 19. Process Create the time and space to exam systems 1 Initiate a conversation about how systems can be improved and 2 Involve those affected by the system. 3
  • 21. Improving Engagement Through Feedback Dr Tim Baker https://www.eventbrite.com/e/347614192407 Fri, June 17, 2022 10AM – 10:30AM AEST
  • 22. Normally $40 + postage. Now available for $25 tim@winnersatwork.com.au