Mercer Global Talent Trends 2024 - Human Resources
Donald Grooms LinkedIn resume from 071015
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Donald Grooms
Health and Wellness Coordinator | Human Resources Generalist | Training Specialist | Office
Administrator
dgroomsii@gmail.com
Summary
• Motivating educator, leader, and trainer skilled at training design, teaching and instruction for individuals and
groups. • Adds value to others and the world around him by developing constructive and cooperative working
relationships while providing personal assistance to coworkers, customers, or patients and maintaining those
relationships over time. • Enjoys collaborating, developing, managing and directing the best individuals for
the overall operational goals by using inductive & deductive reasoning, negotiation, and training to analyze
work and evaluate performance. • Working knowledge of principles and procedures for human resources
modeling, personnel recruitment, selection, hiring, compensation and benefits, labor relations and negotiation,
professional development, personnel information systems, and coordination of people and resources. • A
veteran of the United States Army Reserve. Specialties: Teamwork, Customer Service, Service Orientation,
Clerical Skills, Management, Administration, Teaching, Healthcare, Health Education, Nutrition Education,
Wellness Coaching, Internal Medicine, Life Sciences, Psychology, Healthcare Information Technology,
Time Management, Organization Skills, Data Analysis, Strategic Planning, Decision Making, Negotiation,
Oral Communication, Public Speaking, Professional Development Programs, Relationship Building, Written
Expression Problem Sensitivity, Deductive Reasoning, Inductive Reasoning, Critical Thinking, Problem
Solving, Progress Monitoring, Operational Oversight, Social Perceptiveness, Social Media, Social Networking,
Reading Comprehension, Speech Recognition, Economics and Accounting, Budget Monitoring, Personnel
Management, Computers and Electronics, Active Listening, Writing, Marketing, Microsoft Office Suite, Adobe
Acrobat, Red Falcon and QuickBooks.
Experience
General Administrator at On Time Toner, LLC
2012 - 2015 (3 years)
• Managed administrative office tasks for a reseller with a North American regional reach in the ink, toner
and printer parts industry. Answering email or telephone inquiries regarding rates, routing, or shipment
deadlines between customers and vendors. • Administered all aspects of order placement and fulfillment
including purchasing, shipping and receiving via online store web portal, email or phone. Locating, selecting,
and procuring merchandise for resale, representing management. • Prepared itemized statements, bills, or
invoices and recorded amounts due for items purchased or services rendered. Utilizing QuickBooks and
industry specific websites such as Red Falcon. • Resolved discrepancies in records and statistics including
accounting tasks like reconciliation, balancing bank/credit card statements and invoicing customers.
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• Acquired, distributed and stored the minimum levels of inventory and supplies as needed to stock the
warehouse of the product.
Chiropractic Assistant/Examination Doctor at The Healing Center
April 2011 - December 2012 (1 year 9 months)
• Greeted and processed incoming patients, coordinating doctor/patient traffic throughout various treatment
rooms. • Obtained and record patients' medical histories, maintaining accurate case histories of patients.
• Conducted different patient examinations per Clinic Physicians evaluating the functioning of the
neuromuscularskeletal system and the spine using systems of chiropractic diagnosis. • Advise patients
about recommended courses of treatment. Consult with or refer patients to appropriate health practitioners
when necessary. • Recommend and arrange for diagnostic procedures, such as blood chemistry tests, saliva
tests, x-rays, or other imaging procedures. • Determined patient charges if any after insurance and collected
payments. Scheduled appointments and called patients for reminders. • Counsel patients about nutrition,
exercise, sleeping habits, stress management, or other matters. • Co-Facilitated different community wellness
classes such as: Optimal Eating, Detoxification, Superfoods, and Enzymes: The Key to Health.
Store Clerk at The UPS Store
August 2011 - August 2012 (1 year 1 month)
• Packed, sealed, labeled, or affixed postage to prepare domestic and international packages materials for
shipping, using hand tools, power tools, or postage meter. • Faxed, copied, scanned and bound documents
for clients. Determined charges for services requested, collect deposits or payments, or arrange for billing. •
Confer with customers by telephone or in person to provide information about products or services, take or
enter orders, cancel accounts, or obtain details of complaints. • Used Microsoft Office and Adobe Acrobat to
crop and edit documents, import and convert print different file types, manage data lists & create mail merge
print jobs. • Utilized scanning equipment to capture print images. Shifted and adjusted image quality prior
to printing jobs for customers. • Utilized folding & inserting equipment to prepare pamphlets and letters for
mailing.
Student Doctor Intern at Logan College of Chiropractic
April 2010 - April 2011 (1 year 1 month)
• Provided free chiropractic care to the Greater St. Louis community. • Evaluated the functioning of the
neuromuscularskeletal system and the spine using systems of chiropractic diagnosis on new patients
and re-examinations for continuing patients. • Obtained and recorded patients' medical histories. Shot,
developed, marked and analyzed x-rays if necessary to locate the sources of patients' difficulties and to rule
out fractures or diseases as sources of problems. • Diagnosed health problems by reviewing patients' health
and medical histories, questioning, observing, and examining patients and interpreting x-rays. • Recommend
and arranged for diagnostic procedures, such as blood chemistry tests, saliva tests, x-rays, or other imaging
procedures. • Performed a series of manual adjustments to the spine or other articulations of the body to
correct the musculoskeletal system as needed. • Based on patient Report of Findings designed, coordinated,
and performed treatment plans involving physiotherapy, rehabilitation, and chiropractic adjustments. •
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Counsel patients about nutrition, exercise, sleeping habits, stress management, or other matters. • Attended,
completed and passed 4830 cumulative hours of curriculum and clinical study before graduating.
Doctoral Student at Logan University
January 2006 - April 2010 (4 years 4 months)
• Attended all class sessions and was on time. • Read, understood, and followed the instructions in the course
syllabi. • Completed reading and writing assignments in all classes. • Turned in assignments on time.
• Completed work without cheating or committing plagiarism. • Actively participated in class. • Made
appointments with professors during assigned office hours. • Exhibited respectful behavior at all times. •
Attended, completed and passed 2910 cumulative hours of curriculum study before attending clinics as a
Student Doctor Intern.
General Manager at TGM Associates
November 2004 - December 2005 (1 year 2 months)
• Oversaw the day-to-day activities directly related to an apartment complex. Collected rent, handled
delinquent accounts, oversaw payment invoices, and paid leasing property bills. • Reviewed financial
statements, sales and activity reports, and other performance data to measure leasing and goal achievement
and to determine areas needing cost reduction and housing improvement. • Directed and coordinated
organization's financial and budget activities to fund operations, maximize investments, and increase
efficiency. • Determined staffing requirements, interviewed, hired and trained new employees, and oversaw
those personnel processes. • Located, selected, and procured apartments for lease, representing management
in lease term negotiations. • Developed and implemented apartment-marketing strategies with other
management heads, including advertising campaigns or sales promotions.
Leasing Manager at College Suites
December 2003 - November 2004 (1 year)
• Marketed vacant space to prospective tenants through leasing agents, advertising, or other methods. •
Met with prospective tenants to show properties, explain terms of occupancy, and provide information
about local areas. Determined and certified the eligibility of prospective tenants, following government
regulations. • Negotiated the lease of property and completed or reviewed appropriate documents and
forms. Acted as liaisons between on-site managers or tenants and owners. Reviewed rents to ensure that
they are in line with rental markets. • Managed staff and contract personnel, preparing work schedules,
assigning specific duties and evaluating their performanceDirected collection of monthly assessments, rental
fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses.
• Maintain records of sales, rental or usage activity, special permits issued, maintenance and operating
costs, or property availability. • Investigated complaints, disturbances and violations and resolve problems
following management rules and regulations.
Public Safety Dispatcher at St. Lawrence University
June 2002 - September 2003 (1 year 4 months)
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Residential Coordinator for Upperclass and Greek Housing at St. Lawrence University
August 2000 - May 2002 (1 year 10 months)
Combat Medical Specialist at United States Army Reserve
November 1991 - January 1996 (4 years 3 months)
• Administered first aid treatment or life support care to sick or injured persons in prehospital settings.
• Operated equipment, such as electrocardiograms (EKGs), external defibrillators, or bag-valve mask
resuscitators, in advanced life support environments. • Performed emergency diagnostic and treatment
procedures, such as stomach suction, airway management, or heart monitoring, during medevac. • Observed,
recorded, and reported to a physician the patient's condition or injury, the treatment provided, and reactions
to drugs or treatment. • Assessed nature and extent of illness or injury to establish and prioritize medical
procedures.
Education
Logan University
Bachelor’s Degree, Life Sciences, 2006 - 2011
Logan University
Doctor of Chiropractic, 2006 - 2011
State University of New York College at Potsdam
Bachelor’s Degree, Sociology, 1993 - 1998
Activities and Societies: The Order of Prometheus, Theta Omega Phi
State University of New York College at Potsdam
Bachelor’s Degree, English Writing Composition, 1993 - 1998
Activities and Societies: The Order of Prometheus, Theta Omega Phi
St. Lawrence University
Education, 2001
Skills & Expertise
Teamwork
Customer Service
Clerical Skills
Management
Administration
Teaching
Healthcare
Health Education
Nutrition Education
Wellness Coaching
Professional Development Programs
Internal Medicine
Biology
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Life Sciences
Psychology
Relationship Building
Healthcare Information Technology
Time Management
Organization Skills
Data Analysis
Strategic Planning
Decision Making
Negotiation
Oral Communication
Persuasion
Public Speaking
Written Expression
Problem Sensitivity
Progress Monitoring
Deductive Reasoning
Inductive Reasoning
Critical Thinking
Problem Solving
Operational Oversight
Social Perceptiveness
Social Media
Social Networking
Reading Comprehension
Mathematics
Economics and Accounting
Budget Monitoring
Personnel Management
Computers and Electronics
Active Listening
Marketing
Microsoft Office
Adobe Acrobat
Red Falcoln
QuickBooks
Training Program Development
Certifications
Internal Health Specialist
Logan University April 2011
Whole Food Nutrition
Logan University April 2011
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Volunteer Experience
Volunteer at Arthritis Walk at Arthritis Foundation
May 2010 - Present (5 years 3 months)
The Arthritis Foundation is the only nationwide, nonprofit health organization helping people take greater
control of arthritis by leading efforts to prevent, control and cure arthritis and related diseases -- the nation's
most common cause of disability.
Volunteer at Gumbo Flats Pumpkin Run at Chesterfield Chamber of Commerce
October 2010 - Present (4 years 10 months)
Hundreds of community members join us each year for the annual Chesterfield Chamber of Commerce
Gumbo Flats Pumpkin Run/Walk.
Volunteer at St. Louis Working Women’s Workshop at Faith Church St. Louis
June 2009 - Present (6 years 2 months)
Faith Church St. Louis's annual Working Women’s Workshop.
Organizations
Free & Accepted Masons
January 1996 to Present
The Order Of Prometheus
Recording Secretary
November 1997 to Present
Honors and Awards
Certificate of Achievement for Teaching
Logan University
April 2011
US Army Achievement Medal
United States Army
July 1996
2nd Award
Command Sergeants Major Certificate of Merit
United States Army
July 1993
Languages
English (Native or bilingual proficiency)
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Donald Grooms
Health and Wellness Coordinator | Human Resources Generalist | Training Specialist | Office
Administrator
dgroomsii@gmail.com
Contact Donald on LinkedIn