1. Dominic Kensof
Email: dominicgour03@yahoo.com Tel: 510-329-1928
Skills:
• Computer literate; knowledge in Windows Professional; familiar
with Microsoft Word 2009, Excel, PowerPoint and Microsoft
Publisher.
• Supervisorial skills; experienced in managing 20 or more people.
• Customer Service and telephone etiquette.
• Ability to communicate effectively
• Achieving Results
• Completing tasks on or before scheduled time.
Education: Chuuk Xavier High School (4years diploma)
Embry Riddle Aeronautical University (AZ, USA)
 Aeronautical Science Degree
Certificates:
Hayward Flight, Hayward CA
• Private Pilot Certificate
• Instrument Rated
• Commercial Certificate
Total Flight hrs: 270+hr

2. Work Experience:
Aviation Port Services
Ramp Agent 10/15/2015 to Present
• Responsible for maintaining the safety and security of the ramp at all
times
• Monitor customer safety during boarding and deplaning, and assist
customers in a friendly and courteous manner
• Marshal aircraft on the ramp (e.g. directing, assisting and parking all
arriving, departing and towed aircraft)
• Transfer cargo (including luggage) to other gates, other airlines and to
passengers
• Observe safe ground-handling procedures and maintenance of
ground service equipment, including the performance of equipment
checks
• Comply with all safety procedures and airline policies
• Responsible for courteous, prompt, accurate and careful handling of
customer baggage, airfreight and company material; continuous
lifting, loading/unloading, sorting and transfer of baggage, freight
and company material
• Service aircraft as needed (e.g. aircraft lavatories, potable water,
window wash, deicing and commissary items)
• Assist in ramp set up and storage of equipment and baggage
• Constantly communicate with flight crew personnel and other ground
personnel
• Other duties as assigned by supervisor and manage
PepsiCo
Account Merchandiser, Hayward CA 06/19/2014 to present

3. • Responsible for product merchandising within large volume stores
(Grocery, etc.). This includes stocking shelves, rotating shelved
product, setting up displays, stocking and rotating products in
coolers, organizing and rotating products in storage rooms, and
moving products from storage to the sales floor
• Interacts with personnel at the store location
• Lifting, loading, pushing and pulling cases weighing from 20-45
pounds per case repeatedly over 10-12 hour work period, as well
as bending, reaching and squatting while merchandising and
moving products
• Merchandise store shelving, coolers and displays with products in
assigned accounts
• Rotate products in the backroom and on the shelf
• Transport products to and from backroom to shelf location
• Use equipment to transport products (e.g., U Boats, hand trucks,
pallet jacks, etc.)
• Display promotional material such as signs and banners in
accounts
• Keep back room stock in neat and orderly condition
• Communicate store issues to store managers and Pepsi
management
• Build customer relationships at the store level
• Comply with operating procedures (e.g., scan-in/scan-out,
following designated route, etc.)
• Service accounts during designated times established by
management
• Deliver customer service (e.g., communication, rapport building,
attentiveness to customer needs, etc.)
• Ability to operate under minimal supervision (self-managed role)
• Use hand held devices to write/input orders
• Regular, reliable, predictable attendance
Rite Aid Corporation, Hayward, CA
Store Manager 12/12/2005-06/26/2014
• Started as entry level cashier.
• Promoted as Shift Manager to supervise the entire operation of all
store managers.

4. • Fulfill the service duties for the customers and cashiers by
handling all service calls while on duty.
• Provide superior customer service by assisting customers with
their shopping needs, handling all customer transactions in a
timely and courteous manner, and responding to customer
complaints/concerns with a sense of urgency to resolve issues.
• Merchandise plan-o-grams within seasonal departments, end
caps, displays and basic inline departments according to store
management direction and corporate standards.
• Control inventory by performing proper receiving and stocking
including accurate cycle counting, processing merchandise
transfers according to procedures
• Oversee that store inventory is regularly inspected in accordance
with the Product Freshness Review
• Ensure that all outdated product and product with less than 30
days until expiration is removed from the sales floor to be
processed through the established returns process.
• Accountable for store cash and other financial assets, reconciling
cash register drawers, preparing deposits, and ordering changes
from the Bank.
• Assisting with the general maintenance and appearance of the
store by ensuring a safe and pleasing environment for both
customers and associates; respond to any unexpected emergencies
to ensure the protection of company assets;
• T rained, developed employees and increased efficiency with
more competent staffing
Pacific Aviation Missionary, Federated States of Micronesia
Aircraft Mechanic Assistant 5/2003-8/2003
• Assist aircraft maintenance personnel to keep aircrafts in safe
working condition by servicing engines, engine components, and
airframe components.

5. • Assist in modifying and replacing parts such as instruments,
wiring, and tires. Instructions and pre-established guidelines
oriented; satisfactorily perform the functions of the job. Work in
partnership with the supervisor.
• Coordinate ramp operations and aircraft movement via radio,
marshalling, fueling, towing aircraft, operating ground support
equipment, servicing aircraft potable water and lavatory systems,
checking and maintaining proper aircraft engine oil and tire
pressure levels, sampling aviation fuel for quality control,
conducting deicing operations, and performing runway
inspections. Customer service related responsibilities include
greeting and assisting passengers, providing coffee, ice,
newspapers, and catering, driving rental cars to and from the
aircraft, and providing ground transportation around the airfield.
Jesse Construction
Laborer 8/2003-12/2003
• Mop, brush, or spread paints, cleaning solutions or other
compounds over surfaces to clean them or to provide protection.
• Operate jackhammers and drills to break up concrete or pavement.
• Place, consolidate, and protect case-in-place concrete or masonry
structures.
• Position, join, align, and seal structural components, such as
concrete wall sections and pipes.
• Shovel cement and other materials into portable cement mixers;
and mix, pour, and spread concrete.
• Signal equipment operators to facilitate alignment, movement,
and adjustment of machinery, equipment, and materials.
Kensof’s Apartment
Assistant Property Manager
• Maintained the apartments
• Showed new tenants new apartment.
• Help with advertising.
• Collected rent

6. • Help with repairs.
Volunteer
Yap State Hospital (Federated States of Micronesia)
 Assist nurses taking care of patients.
 Cleaning the hospital.
 Length of volunteer, 3 months
Building community Church Storage
 Laborer
 Followed the foreman’s direction in completing the building
 Length of volunteer 3 months.

7. • Help with repairs.
Volunteer
Yap State Hospital (Federated States of Micronesia)
 Assist nurses taking care of patients.
 Cleaning the hospital.
 Length of volunteer, 3 months
Building community Church Storage
 Laborer
 Followed the foreman’s direction in completing the building
 Length of volunteer 3 months.