The Dista mobile app provides field technicians with features like push notifications to help them complete tasks efficiently, updating job status in real-time, viewing required inventory details, uploading photos and documents, getting optimized routes, accessing knowledge articles offline, and syncing changes when back online.

1. DISTA SERVICE
Field technician
mobile app
features
2021
Michael Clarke
www.dista.ai

2. Nudges
Our system sends contextual push
notifications/ nudges to the app that
helps field agents finish their cur-
rent and upcoming tasks more effi-
ciently.

3. Update job status
Field agents can update the job
status in real-time by selecting the
job and tapping the start button when
they reach the customer’s location to
notify their supervisors/dispatchers.

4. Inventory details
Field technicians can
view the list of products
and quantities required to
complete their jobs. They
can record the total in-
ventory available with
them and even access
stores (list and map view)
that have the product.

5. Media upload
The app enables field
technicians to go
paperless and saves
them from the hassle of
carrying physical
documents. They can
take photos and videos
of inventory and
paperwork when they
are on the job or
completing an
inspection and upload
them on the go.

6. Route optimization
Once they start a job, the app will guide field agents
with the shortest and fastest route to reach the
customer’s destination in time.

7. Knowledge articles
Field technicians can
access knowledge
articles, documentation,
product manuals, video
tutorials from the app.
The articles can be
attached to work orders
to share product specs,
instructions, etc.

8. Offline capabilities
Field technicians can continue working on the app
as it has offline capabilities. Changes made by the
field technicians are stored on the device and
synced to the server once the internet connection
restores.

9. www.dista.ai