1. DEXTER CHRISTIAN ANG LEE
10 Matutum St., Brgy. St. Peter, Quezon City
(02) 4121558
+63 917 597 6434
dexterchristianlee@gmail.com
CAREER OBJECTIVE
To be part of an organization where I can grow professionally and help in attaining its business objectives
by applying all concepts and disciplines I have learned in the field of Information Technology and
Industrial Engineering.
WORK EXPERIENCE
Hewlett Packard Enterprise (August 2011 – Present)
Supply Network and Demand Planning Regional Lead
 Leads a team of L2 Specialists and ensures that client deliverables and critical service level
agreements are met with consistent green results.
 Enhances the capability of the team by mentoring and guiding the L2 resources and ensuring that
they grow both in their technical and soft-skills.
 Provides supervision and acts as technical escalation for highly complex issues that requires
consultation, close coordination with other applications and/or business counterparts
 Sustains the stability of production system by ensuring that all service management activities and
project implementations undergo proper assessment and that they comply with the standards of
project lifecycle.
 Ensures that the team complies with the current ITIL processes of the company.
Supply Network Planning L2 Support Specialist
 Handled different SAP APO issues by analyzing and resolving customer raised incidents with
quality and in a timely manner
 Successfully implemented projects to the SAP SNP landscape without causing any disruption to
the daily business planning activities (plant creations, releases, system migration)
 Handled Change management process and implemented different projects requested by
business
 Performed duty manager roles by solving and preventing critical issues in the day-to-day Supply
Network Planning cycle
Regional Incident Manager
 Performed weekly auditing and reporting of all closed incidents for the application.
 Ensures that the specialists follow the incident management processes in ticket resolution.
Trendy Plastic Manufacturing Incorporated (March – June 2011)
Practicum Trainee
 Conducted a study and proposed a solution by applying the Industrial Engineering principles that
would financially benefit the company through significant reduction of the defective units in the
Injection Molding Department of TPMI
 Assisted the Production Department in improving business process documents, encoding daily
production quantities, and creating step by step guides for machine operation and quality
inspection of workers

2. SKILLS
 Knowledgeable in SAP APO (Supply Network and Demand Planning) and Microsoft Office.
 Excellent written and oral communication skills in English and Filipino; basic knowledge in
Mandarin and Hokkien
 Excellent in problem solving, analysis and decision making
 Ability to adapt to a fast-paced environment and work under pressure
TRAININGS AND SEMINARS
March 2015 SAP HANA Introduction Training
July 2012 ITIL v3 Foundation Training and Certification
September 2010 Southern Tagalog Industrial Engineering Seminar 2010
September 2009 Southern Tagalog Industrial Engineering Seminar 2009
EDUCATION
University of the Philippines Los Baños (2006-2011)
Bachelor of Science in Industrial Engineering
Philippine Cultural High School (Annex) (1992-2006)
Kindergarten, Elementary, Secondary
CHARACTER REFERENCES
Alphonse Joseph Rodriguez
APO-DRP Global Delivery Line Manager
Hewlett Packard Enterprise
+639178744130
Merjing Lee
Asia Planning Delivery Line Manager
Hewlett Packard Enterprise
+639175905559