1. 316, 4th Cross, Balaji Krupa layout,
Hegde Nagar, Bangalore 560077
+ 91- 9448797624
t_lrao@yahoo.comLokeswara Rao. T
Personal profile :
A multi-skilled professional with a superb track
record of dynamic, self‐motivated,
comprehensive experience in customer/client account
management. Focus on retention, driving revenue
growth and customer satisfaction to new heights.
Managing functional projects in various environments.
Able to manage stakeholder expectations and willing to
take full responsibility for the delivering of project
objectives.
Lokeswara is an easy going individual who enjoys
challenging and diverse roles and is confident working
with technical experts from any industry. Presently
looking to join a company that rewards effort and
initiative, whilst at the same time providing plenty of
progression and development opportunities to its
employees.
Academic qualifications :
B.E., Mechanical Engineering, Kuvempu
University (1993-1997)
Professional Enhancements :
Project Management & Communication.
Structural Analysis & Design Optimization of
Mechanical Systems.
Engineering Drawing and GDT
Design for Environment, Health and Safety,
8‐D Training on Problem Solving
EXPERIENCE & KEY COMPETENCIES
Project Management skills
Managed Client services in all areas of PLM
Working in multi-supplier environments.
Commercial awareness & business acumen.
Good conflict management and prioritisation skills.
Manage technical process and resolve issues.
Understand and document project requirements
along with dependencies.
Excellent documentation & report writing skills.
Experience of managing change within CRM.
Demonstrated ability to work with and support
cross-functional project teams.
Ability to manage multiple projects simultaneously
and under pressure.
Strong attention to detail and focus on task
completion.
Internal and External Stakeholder Management.
Areas of expertise :
Management
knowledge
Planning & organising
Business planning
Progress reports
Risk management
Mechanical Engineering
solutions
Opportunity Identification
Requirements Assessment
New Team Development
Performance/delivery issues
Skills :
R&D projects: Concept Design, Detailing of Design,
Drafting, Fabrication and Testing.
Concept to GD&T Application.
Reverse Engineering.
Design: Unigraphics (UG NX9), Team Centre Engineering,
Oracle AutoCAD, ANSYS for FEA stress analysis, DFMA.
Product Sustenance: Engineering Change management,
Assembly illustration, Technical review, Obsolesce
management, Product Knowledge and specification
management.
MS Office, MS Excel. MS PowerPoint.
Personal attributes :
Client account leader capable of motivating staff.
Ability to get on with all levels of people and possess
strong relationship building skills.
Good communication skills and able to articulate
technical jargon to a non-technical audience.
Ability to gain results through others.
Knowledge of project management methods.
Able to continuously meet targets and surpass
expectations.
Articulate and well presented.
Having the necessary drive and enthusiasm required
for a tough competitive industry.
References: Available on request.
2. 316, 4th Cross, Balaji Krupa layout,
Hegde Nagar, Bangalore 560077
+ 91- 9448797624
t_lrao@yahoo.comLokeswara Rao. T
Professional Experience
ASM Technologies Limited, Bangalore Lead Engineer October 2009 to Till Date
Duties: Work in a fast-paced team orientated and entrepreneurial environment managing high value client
account having Engineering Services account management – Technical responsibility.
Serve as the principal point of contact for clients per PMI guidelines.
Work closely with Sales group to prospect, pitch and complete new business.
Gain strong knowledge and understanding of clients Brand, Processes and products.
Creating Project Dashboard and Monthly Progress KPI’s Report.
Deliver ongoing market analysis and assessment of competitors.
Organize team meetings with staff and client managers.
Facilitate and Streamline the recruitment process and manage the hiring.
Involve in day to day management of clients requirement.
Project tracking and check for critical paths.
Cost effective solutions for effective optimum utilization of resources based on project budjets.
Conduct One on One discussion with employees.
Conduct team building and technical trainings.
Monitor Performance of account staff and teams.
Addressing client concerns and ensures the resolution of issues in timely manner.
Maintaining contact with clients – giving them regular updates.
Track staff released to bench and work on assigning them to projects as per the defined SLAs
Retain accounts through the development of strong relationships with key decision makers.
Worked on product sustenance engineering activates like Handle manufacturing issues from suppliers
Product structure (BOM) Mgmt, Redesign for OEM changes.
Perform Technical review for engineering drawings per ASME and company specific standards.
Knowledge engineering and maintain client product specification tools
Key Skills and competencies
Excellent account management skills.
Strong presentation and negotiation skills.
Contacting and communicating with high end decision makers.
Ability to follow up with clients in a timely professional manner.
Good knowledge of customer databases and how to use them.
Ability to work long hours, often under pressure.
Engineering Change Management: Change Management Ownership, Technical Review, Design solid
model Assembly Master Layout.
Sustenance Engineering : Handle manufacturing issues from suppliers, Product structure (BOM) Mgmt,
Redesign for OEM changes
Obsolescence Management: Obsolescence Impact analysis, Change Management Ownership, Spare
parts management, Re-engineering & Reverse Engineering, Alternate source identification.
Technical Publications: Creation of Tech Docs, Operations Manual, and Illustrative Assembly sheets,
Procedure Docs.
3. 316, 4th Cross, Balaji Krupa layout,
Hegde Nagar, Bangalore 560077
+ 91- 9448797624
t_lrao@yahoo.comLokeswara Rao. T
TATA Consultancy Services Ltd., Bangalore IT Analyst March 2006 to March 2009
Duties: Lead Operation Method Sheets authoring team for work instruction for
Creating Engineering Change orders (ECO) as part product sustenance addressing Changes from Design,
manufacturing, Product structure and supply chain teams.
Co-ordinated completion of ECOs. Initiated and wrote those ECOs.
Perform Technical review for engineering drawings per ASME and company specific standards.
Project management of multiple Engineering change projects for new product releases and sustaining
the product including obsolesce of parts.
Resolving Supplier problem with corrective actions during manufacturing.
Problem identification and troubleshooting a wide range of difficult mechanical problems
Quality focal for a team of 17 members, Defects tracking, root cause analysis and abatement plan
implementation to reduce occurrence of defect in various projects.
WEBB Technology Centre Pvt. Ltd., Bangalore
Sr. Design Engineer
August 2004 to March 2006
Duties: Concept and Detail Design of Mechanical automation equipment’s for 6” Power & Free Conveyor
Co-ordinate and finalize specifications, design, prototype build and testing.
Create detail drawings, Technical Data Sheets, O & M manuals.
Provide engineering support during manufacture of the product.
UNIQUE DESIGNERS, Bangalore Design Engineer Nov 2002 –Aug 2004
Duties: Design customization for special purpose Machines and fixtures for automobile components
Create detail drawings, Technical Data Sheets, O & M manuals.
Provide engineering support during manufacture of the product.
Indian Institute of Science, Bangalore Project Assistant, Consultant Aug 1999–Oct 2002
Duties: Established Research lab for Double inlet Pulse tube refrigerator and conduct experiments for
design optimization to verifying with Numerical model results.
Design experimental apparatus.
Supervise and Provide technical support for maintenance of Liquid Helium, Liquid Nitrogen plants and
other R&D projects in the facility.
Kalyani Technologies, Bangalore, Engineer June1998 - May1999
Duties: Co-ordinate Maintenance of Machine tools and Diesel power house.
Design and document spare parts through Reverse engineering.
PERSONAL DOSSIER
Date of Birth 25-06-1974
Nationality INDIAN
Marital Status Married
Mobile no. 9448797624
Email : t_lrao@yahoo.com