1. Lahiru Goonetilleke
Address : 306, Springvale Road, Forest hill, Vic 3131, Australia.
Mobile : 0402277798
Email : lg7210@gmail.com
Nationality : Australian Permanent Resident
SUMMARY
Proven track record of over 10 years in ERP Consulting, Business Analysis, Project Coordination and
Support in ERP Business Applications including Pronto Xi, SAP, Infor M3 and IFS Applications
Extensive involvement and experience in end-to-end ERP implementations in USA, Australia and South
East Asia
Proven Team Leader with a can-do attitude and a passion for providing customers with speedy, high
quality and efficient solutions
Exceptional communicator and presenter with extensive involvement in Stake Holder Management,
Training and Facilitation
KEY SKILLS
Exceptional problem solving skills coupled with the ability to identify stake holder requirements
precisely and build strategies and solutions
Highly skilled in understanding functional requirements and translating them in to application
requirements
Ability to communicate with confidence and negotiate with stakeholders at all levels to ensure positive
outcomes
Highly experienced in multiple ERP Solutions (Pronto Xi, SAP, Infor M3 and IFS) covering business
processes in Sales, Distribution, Inventory, Procurement, Warehousing, Supply Chain and EDI.
End to end implementation experience covering the entire SDLC using both Waterfall and Agile
Methodologies
Sound understanding of digital technologies, information management and business process
enhancement
Well Experienced in writing SQL data scripts for data analysis and reporting purposes
PREVIOUS ACHIEVEMENTS/ PROJECTS HANDLED
SAP Sales & Distribution Consultant - Everywhere GmbH, Germany (Agile Implementation)
Directly involved in the requirement gathering, mapping, configuring the SAP SD module, testing the
solution for the client and documentation.
Lead ERP Sales & Distribution Consultant - Flinth Industries Pvt Ltd, Sweden
Proposed and successfully implemented IFS ERP Solutions across 3 of the 8 manufacturing facilities that
exist within the Flinth Industrial Park which are Aerosense Pvt Ltd, Cable Solutions Pvt Ltd and Metal
Component Services. As the lead Sales & Distribution consultant I designed and configured the solution
2. for the 3 companies and liaised with the development team to facilitate customizations. I also facilitated
change management and developing the strategy for go live on time and within budget.
Lead ERP Sales & Distribution Consultant - Singer Thailand Plc, Thailand (Agile Implementation)
Implemented the Sales & Distribution module of IFS ERP solutions across 300 Singer outlets and one
large warehouse in Bangkok, Thailand. Facilitated the go live and completed the implementation within
the agreed time lines.
Senior Consultant - Brandix Essentials Ltd, Process Improvement for Apparel Sales Analysis, Sri
Lanka (Agile Implementation)
Archived the KPI’s of the project by building the strategy as well as the solution for enhancing the apparel
sales process practiced at Brandix Essentials via M3 ERP and BI. Performed and overlooked a team
engaging in precise requirement gathering, designing of the solution, testing, implementation, user
training, documentation and change management.
SAP Sales & Distribution Consultant - Hayleys MGT Textiles Ltd
Involved in the initial stages of requirement gathering, blue printing and building of the Test and Quality
systems for the SAP SD module at Hayleys MGT Textiles Ltd Sri Lanka.
ERP Application Specialist - Brandix Lanka Ltd, MoveX ERP Implementation
Member of the core team, overlooking the overall MoveX ERP implementation at Brandix Textile,
involved in the end to end implementation of sales, distribution and procurement modules.
Support Consultancy
Highly experienced in providing customer support around the clock for high profile organizations such as
Gazal Australia, Rusty Australia, Li & Fung USA, Bauer Hockey USA and PLG USA, Singer Thailand,
Singer Sri Lanka, Flinth Industries, Suntel Telecom and Toyota Lanka. Experienced in,
o Handling complex investigations, acting as first line of support
o Providing functional assistance to software engineers and business analysts to debug and
investigate complex technical issues
o Providing internal training programs to new recruits and interns.
WORK EXPERIENCE
Pronto Consultant May 2014 - To date
Pronto Software Ltd, Melbourne. Victoria
http://www.pronto.net
Main duties & responsibilities:
Undertake business requirement gathering, documentation, design, configuration and
implementation of the solution
Liaise with business users to define business requirements, then document and communicate them
to development/maintenance teams to ensure that all customer requirements are fulfilled
Review and explore business issues and adopt corrective action
Ensure that all deliverable's are documented, tested and signed off by the maintenance team
Prepare status reports and present to project managers
3. Familiarity with the entire SDLC in software implementation methodologies such as Agile and
Waterfall
Provide consultancy and analysis on the system, processes, product delivery, technical support
and industry trends and be the prime point of contact to the customer
Prepare user training documents as well as all software maintenance documents throughout the
SDLC
Organize effectively, prioritize tasks and meet strict dead lines
Be a team player and be part of the team building strategy
Provide post go live support to customers as and when needed
Senior Consultant (1 year Contract) May 2013 - June 2014
Brandix i three Pvt Ltd
www.brandixi3.com
Main duties & responsibilities:
Highly experienced in turning business requirements in to deliverables, covering the entire
SDLC
Manage the Sales and Distribution team, mentor and provide guidance throughout the project life
cycle
Diagnose and manage customer issues by providing the best solution possible
To be well versed in Infor M3 Customer Sales Management Module and it’s configurations
Prepare documentation of all solutions provided in order to be used during user training
workshops and roll outs
Liaise with the development team to ensure that all customizations identified and developed are of
the highest quality and are delivered on time
Lead user training workshops covering pre and post go live training to stake holders at all levels
Performing the data migrations process during upgrades and new implementations
SAP SD Consultant & Account Manager, Local Support Projects March 2011 – May 2013
Attune Consulting Lanka Pvt Ltd
www.attuneconsulting.com
Main duties & responsibilities:
Configuring the SAP SD module across all Test, Quality and Production Systems
Manage a team of SD Consultants and developers to ensure smooth work flow and on time
delivery
Mapping of process flows, configuration, perform blue print presentations, user-training
workshops and ensure a smooth roll out.
Building a sound relationship with internal as well as external stakeholders to ensure accuracy and a
smooth communication flow
Performing extensive testing that includes Unit Testing, Integration Testing, Dry Run Testing
and User Acceptance Testing
Creating detailed documentation such as Functional Specifications, Reports, RFP’s and CR’s
Performing go live and post go live support
4. ERP Application Consultant/ Project Coordinator Feb 2008 – Mar 2011
IFS Research & Development (Pvt) Ltd
www.ifsworld.com
Main duties & responsibilities:
Well versed in the Sales & Distribution and Manufacturing Modules of IFS Applications APP
7.0 and above
Identifying client business needs and converting them to functional and nonfunctional
requirements
Performing gap analysis initiate corrective action
Maintain documentation such as Functional Specifications, RFP’s, CR’s and Reports
Perform Blue Print Presentations and User Training Workshops
Provide functional assistance to software engineers to debug and investigate complex issues
Provide customer support by performing diagnostics, data repairs and configuration fixes
ERP Application Specialist Mar 2005 – Mar 2008
Brandix Lanka Ltd, Colombo 03
www.brandix.com
Main duties and responsibilities:
To be well versed in Lawson MoveX Customer Sales Management Solution
Map current business processes at Brandix Textiles Ltd to MoveX ERP Solutions
Perform an extensive gap analysis and come up with solutions for the gaps/deficiencies
Configure the ERP solution and developing specifications and CR’s for customizations needed
Train end users and super users on the new solution proposed
Provide post go live support
QUALIFICATIONS
Master of Business Administration in Information Technology March 2012
University of Moratuwa, Sri Lanka.
Bachelor of Information Technology, 2nd
Class Upper Division January 2008
University of Colombo, Sri Lanka.
International Advance Diploma in Computer Studies May 2004
University of Cambridge, United Kingdom
Reading to be a CPA
Completed the Project Management Professionals (PMP), 36 hour Training program