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Make Time to Lead Manage Your Time More Efficiently to 
Manage Your Team More Effectively
There is a tremendous engagement 
and execution gap in companies. 
of employees don’t 
understand the 
companies goals. 
of executives 
sustainably 
achieve those goals. 
Only 
% 13 
of employees are 
actively engaged in 
their work 
% 60 
Only 
10 
%
Employees aligned with and 
engaged in company goals 
create value… 
Engaged employees drive 
innovation and the organization. 
They are the only people who 
create new customers. 
while their disengaged peers 
undermine that value. 
Disengaged employees sleepwalk 
through their day and undermine 
what their engaged coworkers 
accomplish.
This costs 
companies 
500 billion 
a year.
The Problem Lies with Management 
Senior 
Management 
Middle 
Management 
Frontline 
Managers 
Consistently achieve their goals only 
10% of the time 
Can have the highest impact but are 
first to get blamed 
Direct face to the workforce but receive 
the least training 
…And How They Spend Their Time
Managers don’t spend their time leading 
Senior 
Management 
Middle 
Management 
Frontline 
Managers 
• Monitors middle 
management 
initiatives 
• Deals with 
administrative 
matters and e-mails 
• Conducts meetings 
for operational 
improvements 
• Assign multiple 
people to the 
same initiative 
• Request frequent 
progress reports 
on initiatives 
• Review 
justifications for 
decisions from 
below 
• Produces data for 
reporting 
• Seeks approval for 
decisions 
• Completes forms 
and reports
The bulk of 
leader’s time is 
consumed by 
low-impact 
tasks like 
getting facts 
and preparing 
and reviewing 
status reports.
This leaves little time for leadership 
activities that drive positive engagement 
and performance: 
ü Setting strategy 
ü Communicating goals 
ü Empowering teams to execute 
ü Coaching rising leaders 
ü Creating learning environments
Frontline managers 
1. Are most likely to have full workloads other than 
managing 
2. Have primary role in sustaining goal alignment 
3. Are whom employees engage with the most 
4. Receive the least training of all roles 
5. Are least prepared to be great at the job of 
managing
Middle managers 
1. Have the highest potential impact on the 
bottom line 
2. Lack the authority or resources to execute 
for impact 
3. Are an easy target of blame from both 
above and below 
4. Are left out of leadership coaching
Business has gotten far more complex and teams more global. 
The tools for communicating and linking goals, actions, 
status and feedback haven’t improved in 20 years. 
So management at all levels use 5 productivity tools to cascade goals, identify the work to 
achieve them and communicate progress week after week. Excel lists of actions, 
SharePoint sites with versions of half-finished work, PowerPoint red light/green light 
dashboards, emails explaining what didn’t get done and endless status meetings. 
These time-sucking methods of communicating goals, actions, status and feedback 
consume precious time and sap the leadership capacity for most managers.
To improve engagement and execution, 
managers need an efficiency breakthrough 
before they can increase their leadership 
capacity. 
Blaming the execution gap on managers or 
suggesting it’s as simple as using their time wisely 
isn’t helpful – they need the means to create more 
time and capacity.
Managers should spend 
more time leading 
Senior 
Management 
Middle 
Management 
Frontline 
Managers 
• Coach and motivate direct reports 
• Communicate the company’s vision and strategy 
• Analyze future trends 
• Empower frontline managers to stretch themselves 
• Set performance goals 
• Share best practices across teams 
• Deal with under-performance, reward positive results 
• Know each individual personally 
• Create and share clear and tangible business targets
Make time to lead. 
Be skillful and disciplined about: 
Communicating Goals 
Driving execution accountability 
Making transparency efficient 
Giving frequent constructive feedback
Make communicating goals 
and priorities a priority 
Your time is well spent communicating goals, objectives and 
priorities to the team. The team can’t achieve goals it doesn’t 
understand. 
Repetition of goals pays off when people are overwhelmed with a lot of 
data, noise and distraction every day.
Be clear and specific on the 
work to achieve goals 
Doubt about ownership and the actions needed to achieve goals 
undermines achievement and wastes tremendous time. 
Make sure everyone knows what’s required to achieve group goals, 
hand offs within the team are smooth, ownership is clear and people 
feel accountable for execution. Rather than spend your time doing, 
spend your time creating shared accountability.
Create efficient transparency 
Track a consistent list of the actions needed for goal achievement and 
current status to ensure people don’t waste time on immaterial work 
and you have transparency on the progress of important work. 
Avoid reconstituting the actions list or status framework each week – it 
makes facts harder to get or trust when they mutate every week. Set an 
interval to check status rather than doing it haphazardly throughout the day; 
it will save you and your team time.
Give immediate and real 
feedback to the team 
Be consistent in giving feedback to all your team members (not 
just the super stars). Link the feedback to actions and goals to 
improve both engagement and achievement. 
Both positive and negative feedback are essential to 
engaging your team and achieving your execution goals – so 
don’t short change this part of the management job.
19 
Want 30% more leadership capacity? 
Get Workboard, a free app to 
help managers and their teams: 
Share goals and priorities 
Coordinate and delegate work 
Automate status reports and achieve 
transparency 
Enable consistent, engaging feedback
20 
The Zen of Achievement 
Want more leadership tools 
and tips? Find them here. 
www.workboard.com

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Make Time to Lead!

  • 1. Make Time to Lead Manage Your Time More Efficiently to Manage Your Team More Effectively
  • 2. There is a tremendous engagement and execution gap in companies. of employees don’t understand the companies goals. of executives sustainably achieve those goals. Only % 13 of employees are actively engaged in their work % 60 Only 10 %
  • 3. Employees aligned with and engaged in company goals create value… Engaged employees drive innovation and the organization. They are the only people who create new customers. while their disengaged peers undermine that value. Disengaged employees sleepwalk through their day and undermine what their engaged coworkers accomplish.
  • 4. This costs companies 500 billion a year.
  • 5. The Problem Lies with Management Senior Management Middle Management Frontline Managers Consistently achieve their goals only 10% of the time Can have the highest impact but are first to get blamed Direct face to the workforce but receive the least training …And How They Spend Their Time
  • 6. Managers don’t spend their time leading Senior Management Middle Management Frontline Managers • Monitors middle management initiatives • Deals with administrative matters and e-mails • Conducts meetings for operational improvements • Assign multiple people to the same initiative • Request frequent progress reports on initiatives • Review justifications for decisions from below • Produces data for reporting • Seeks approval for decisions • Completes forms and reports
  • 7. The bulk of leader’s time is consumed by low-impact tasks like getting facts and preparing and reviewing status reports.
  • 8. This leaves little time for leadership activities that drive positive engagement and performance: ü Setting strategy ü Communicating goals ü Empowering teams to execute ü Coaching rising leaders ü Creating learning environments
  • 9. Frontline managers 1. Are most likely to have full workloads other than managing 2. Have primary role in sustaining goal alignment 3. Are whom employees engage with the most 4. Receive the least training of all roles 5. Are least prepared to be great at the job of managing
  • 10. Middle managers 1. Have the highest potential impact on the bottom line 2. Lack the authority or resources to execute for impact 3. Are an easy target of blame from both above and below 4. Are left out of leadership coaching
  • 11. Business has gotten far more complex and teams more global. The tools for communicating and linking goals, actions, status and feedback haven’t improved in 20 years. So management at all levels use 5 productivity tools to cascade goals, identify the work to achieve them and communicate progress week after week. Excel lists of actions, SharePoint sites with versions of half-finished work, PowerPoint red light/green light dashboards, emails explaining what didn’t get done and endless status meetings. These time-sucking methods of communicating goals, actions, status and feedback consume precious time and sap the leadership capacity for most managers.
  • 12. To improve engagement and execution, managers need an efficiency breakthrough before they can increase their leadership capacity. Blaming the execution gap on managers or suggesting it’s as simple as using their time wisely isn’t helpful – they need the means to create more time and capacity.
  • 13. Managers should spend more time leading Senior Management Middle Management Frontline Managers • Coach and motivate direct reports • Communicate the company’s vision and strategy • Analyze future trends • Empower frontline managers to stretch themselves • Set performance goals • Share best practices across teams • Deal with under-performance, reward positive results • Know each individual personally • Create and share clear and tangible business targets
  • 14. Make time to lead. Be skillful and disciplined about: Communicating Goals Driving execution accountability Making transparency efficient Giving frequent constructive feedback
  • 15. Make communicating goals and priorities a priority Your time is well spent communicating goals, objectives and priorities to the team. The team can’t achieve goals it doesn’t understand. Repetition of goals pays off when people are overwhelmed with a lot of data, noise and distraction every day.
  • 16. Be clear and specific on the work to achieve goals Doubt about ownership and the actions needed to achieve goals undermines achievement and wastes tremendous time. Make sure everyone knows what’s required to achieve group goals, hand offs within the team are smooth, ownership is clear and people feel accountable for execution. Rather than spend your time doing, spend your time creating shared accountability.
  • 17. Create efficient transparency Track a consistent list of the actions needed for goal achievement and current status to ensure people don’t waste time on immaterial work and you have transparency on the progress of important work. Avoid reconstituting the actions list or status framework each week – it makes facts harder to get or trust when they mutate every week. Set an interval to check status rather than doing it haphazardly throughout the day; it will save you and your team time.
  • 18. Give immediate and real feedback to the team Be consistent in giving feedback to all your team members (not just the super stars). Link the feedback to actions and goals to improve both engagement and achievement. Both positive and negative feedback are essential to engaging your team and achieving your execution goals – so don’t short change this part of the management job.
  • 19. 19 Want 30% more leadership capacity? Get Workboard, a free app to help managers and their teams: Share goals and priorities Coordinate and delegate work Automate status reports and achieve transparency Enable consistent, engaging feedback
  • 20. 20 The Zen of Achievement Want more leadership tools and tips? Find them here. www.workboard.com