1. DAWN M. FRENCH
409 E. GUADALUPE RD.
GILBERT, ARIZONA 85234
(480) 294-5696 – CELL
DAWNFRENCH064@GMAIL.COM
WORK EXPERIENCE:
09/14 – 03/15 CVS PHARMACY
Shift Supervisor - Management Gilbert, Arizona
Management position within small volume store, with increased growth, marketing and increased levels of
structure goals given as priorities. Opened and closed store, assisted in day-to-day operations which involved
daily cash handling, state mandated rotation of stock, reporting efforts, training employees on knowledge of
procedural mandates and produced weekly product orders, as well as unloading and disbursing weekly
shipments throughout store.
12/12 – 08/13 FARMERS INSURANCE GROUP OF COMPANIES
Independent Contractor - Producer East Valley - Arizona
Wrote business, created and handled marketing concepts to increase new business and enhanced existing
coverages. Trained agency’s staff involving company technology, heightening referral business and
increasing retention levels. Quoted, wrote and serviced levels of business.
02/12 – 02/13 Farmers Insurance Gilbert, Arizona
Built, organized and handled operations for growth of new insurance agency. Extensive use of creative
troubleshooting skills, working with senior level management to improve customer satisfaction/retention.
Developed new, unique, creative and low cost marketing strategies. Ability to effectively communicate
contractual knowledge to increase customer understanding and knowledge while utilizing education of
personality and characteristic traits, which allowed customer relationship enhancement.
08/05 – 02/12 Personal Lines Manager Gilbert, Arizona
Developed marketing techniques, created, implemented, tracked and reported agency and district production
weekly, monthly and quarterly. Trained agents and staff on corporate tactics, software and company
procedures. Invited to participate with various home office committees to enhance and create company-wide
programs and procedures. Implemented district procedures to raise level of production in agencies, taking
extensive and retention critical customer issues at the district level.
11/02 - 1/05 MODRAK PRODUCTS COMPANY
Sales Representative Gary, Indiana
Sales and marketing for family-owned janitorial supply company. Grew new account base to 120 companies,
building strong relationships with hard-to-obtain large companies. Educated and trained customers on
chemicals, machines and manufacturer recommendations/specifications.
11/01 - 11/02 PRIMERICA FINANCIAL SERVICES
Registered Representative - Financial Planner Merrillville, Indiana
Obtained Series 6 & 63 securities licensing to write business involving securities.
Conducted meetings with potential clients to determine immediate and future plans and needs. Analyzed,
composed and presented data to write securities and life insurance business.
07/89 - 03/00 DONALDSON, LUFKIN AND JENRETTE SECURITIES CORPORATION
Banking Assistant - Investment Banking Chicago, Illinois
Created department to support confidential, time sensitive, analytical and technical support of data provided
to 37 Investment Bankers. Collaborated financial, analytical and comprehensive research to secure
acquisitions involving Fortune 500 and private companies. Compiled, arranged and edited exhibits, research,
financial documentation, charts, graphs, projects, projections, presentations and various types of analysis.
Arranged global meetings, handled national events, which exhibited options within new stock options for
corporations after completed transactions.
VOLUNTEER WORK:
2006 - 2012 MARCH OF DIMES Mesa, Arizona
Handled and created yearly promotions, activities and tracking of accumulated volume to enhance company
commitment in meeting yearly goals in support of The March of Dimes. Responsible for internal and public
event marketing and fundraising to implement critical programs to support critical timing of testing and
diagnosis to prevent birth defects, premature birth and infant mortality.
.