Food, beverage, and table service are all important aspects of hospitality, but they can be complicated to get right. David Kaup says If you want to increase revenue while improving customer satisfaction then you should focus on these things, today's David Kaup shares five ways in which the restaurant service can be improved. He takes a look at the restaurant industry and identifies key areas where businesses could and should make changes in order to win back customers.

1. DAVID KAUP SHARES 5
WAYS TO IMPROVE
FOOD AND BEVERAGE
SERVICE IN THE
HOSPITALITY
INDUSTRY

2. Food and beverage service is one of the most
important aspects of hospitality, but can also be
the hardest to perfect. David Kaup shares five
ways to improve food & beverage service in the
hospitality industry, he takes a look at how
beverage service in restaurants can be
improved for both business and customer
satisfaction.

3. Get clear on how you
want your service to look
like
It’s important for many restaurants
to operate with a service training
guideline or employee handbook
that outlines service guidelines.
David Kaup says that having a
service manual or handbook for
small-sized restaurants and cafes
may seem unnecessary.

4. Give your staff the right
tool
Sometimes, restaurants run out of
inventory items. However, if a
restaurant consistently operates
without basic tools, then it is
bound to experience big problems
down the line. There are many
issues that come with operating a
restaurant, and without enough
silverware, glassware.

5. Lead your staff to perform
their best every day
In addition to what is mentioned
above, you also have to lead and
inspire your staff to perform their
best on a daily basis. Keep in mind
that hospitality requires daily
attention and that great service is
grown. You can start by coaching
your staff to improve a particular
area of service for 21 days.

6. Hire staff with a heart
for hospitality
Try looking beyond the resume for
great staff members. While
experience is an important factor to
look for, a heart for hospitality is
even more important than years of
experience in a hospitality
establishment similar to yours. You
would be surprised at the difference
when you hire passionate people with
deep-rooted abilities.

7. Maintain cleanliness
in your restaurant
Maintaining cleanliness and
hygiene in your restaurant is not
only essential to ensure the health
and safety of both your employees
and customers but also to build
your brand reputation. They can
easily get disappointed if they see
that the plates on which they are
served food look dirty.

8. THANK YOU