2. swp - 4 counselling
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What is Empathy?
em·pa·thy
/ˈempəTHē/
noun
the ability to understand and share the feelings of another.
3. swp - 4 counselling
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Objectives
1. Appreciate the importance of empathy and the barriers to it.
1. Appreciate the importance of empathy and the barriers to it.
2. Identify barriers to empathy in local communities.
2. Identify barriers to empathy in local communities.
3. Develop strategies to overcome barriers to empathy as
3. Develop strategies to overcome barriers to empathy as
community counsellors.
community counsellors.
4. EMPATHY
How do we practice
listen actively BRING IT IN Communicate back
SWP - 4 Counselling
3 easy steps
Let us try to see the world
through their eyes or let us place
ourselves in the clients shoe.
Listen always on what is the
problem of the client.
In order to keep a good
communication they need
suggestions or answers from us
for them to properly resolve their
problems.
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EMPATHY
SYMPATHY UNDERSTANDING THE FEELINGS OF ANOTHER
SHARE THE FEELINGS OF ANOTHER
EMPATHY VS. SYMPATHY
10. BOUNDARIES
(LIMIT SETTING)
boundaries are limits set around
the counselling relationship.
• Defines who the counsellor should
counsel (who you should see in
counselling).
• Counselling is a relationship that is
unequal in power. The counsellor is in
a position of power over the client.
11. BOUNDARIES
(LIMIT SETTING)
boundaries are limits set around
the counselling relationship.
• Boundaries in a counselling
relationship protect the client. For
instance, a counsellor should not have
other relationships with a client in
addition to the counselling
relationship. These other relationships
could include a sexual relationship, a
dating relationship, a business
relationship or as a close family
member.
• The counsellor is bound to the limits
or boundaries of the counselling
relationship even if the client pushes
these and wants to extend the
relationship. For instance, even if the
client may make sexual advances at
the counsellor, the counsellor may not
act on this and engage in a sexual
relationship.
12. BOUNDARIES
(LIMIT SETTING)
boundaries are limits set around
the counselling relationship.
• Counsellors must be comfortable
with setting limits as well as following
the agreed-on boundaries to ensure
that clients feel secure within the
counselling relationship.
• Avoid multiple relationships. The
counselling relationship is most
effective if there are not other
relationships between the counsellor
and the client, i.e. if the client is a
stranger to the counsellor.
13. CONFIDENTIALITY
& PRIVACY
the state of keeping or being kept
secret or private.
• This is a way of providing safety and
privacy to the client. What is
discussed in counselling is private
and will not be shared with others.
• Even the fact that someone has
gone to counselling is confidential.
You as the counsellor cannot disclose
that you have seen someone in
counselling.
14. CONFIDENTIALITY
& PRIVACY
the state of keeping or being kept
secret or private.
• Confidentiality and privacy are also part of the MoHSS
Policy on HIV/AIDS Confidentiality, Notification, Reporting
and Surveillance. See the insert at the end of this session
for more clarification if the issue of partner notification
comes up in discussion.
• However, there are two exceptions:
Counselling Supervision: the counsellor will be sharing
the case with his/her supervisor in order to provide good
counselling. In counselling supervision, it is best to avoid
identifying the client (do not mention his/her name and
personal characteristics) when discussing the case.
Harm: If the client is at risk of causing harm to him/herself
or to someone else, the counsellor can break
confidentiality. For example, if a client is suicidal and will
not develop a safety plan, then the counsellor will call the
police.