Take a more indepth look at the services that Transport Works provides it customers around the world in our company profile. It contains testimonials for some of the world's most recognizable brands.

1. Evolving solutions in a changing market

2. Why we exist
For many businesses, their logistics service fails to meet expectations.
They’re concerned by a lack of flexibility and accountability, confusing pricing structures with
hidden costs or a large administration requirements on their behalf.
Key facts:
§ If an improved service is demanded it usually comes at an increased cost
§ Transport companies naturally prefer freight that suits their business
§ Transport companies generally think ‘transport’ – they may fail to see the bigger picture and
recognise that a logistics solution should support the entire sales process
At Transport Works we help businesses unleash potential from their logistics function and convert
it to value.
We work around the challenges of the industry to develop smart solutions that not only improve a
business’s logistics function but ultimately helps to drive its sales.

3. 10 things to know about us
§ Our reputation is our greatest asset
§ We live and die by the strength of our relationships with clients and suppliers alike
§ We love to challenge the ‘old school’ thinking of the logistics industry
§ We have a culture of dotting the ‘i’s and crossing the ‘t’s
§ We’re about long term, sustainable partnerships
§ We have 60+ years combined experience within the transport industry, but we’re not afraid to
bring in fresh thinking from other industries.
§ We have a strong management team
§ We live by our values
§ We have an appetite for shared success

4. Flexible, tailored and comprehensive. A central “cog” optimising your logistics service – transport,
back-office, customer service, wharf cartage, warehouse and more.
The Transport Works solution
Customer
Transport
Works
Suppliers

5. How we work together
Customer
• Customer Service
• Accounts
• Warehouses
• Branches
Transport
Works
• Dedicated Team
• Operations
• Accounts
• IT
Suppliers
• National, Air and
Bulk Carriers
• Carrier Accounts
• Carrier Operations

6. Service features at a glance
Dedicated account managers
and designated core team
Monthly / Quarterly KPI /
DIFOT reports and analysis
Monthly / Quarterly reviews
to identify opportunities for
cost savings
Implementation process
agreed upon upfront by
customer, TW and suppliers
Rates and service levels
agreed to for term of contract
(1-5 years)
Customer and supplier
relationship reviewed
quarterly

7. Solution development process
• Identifying resources, knowledge base, goals, and requirements of the
businessIGNITION
• Broad strategic thinking involving the Transport Works team and relevant
resources of your businessSWARM
• Identify the framework of the logistics solution required. Determine
possible suppliers and “fit”.COMPASS
• Explore the merits of various logistics solutions and suppliers; agree on final
solution. Determine optimal implementation plan.ADVENTURE
• Roll out the solution via a phased implementation; project manage
ACTIVATION
• Continually identify key actionable learning’s to share across the
organisation ensuring ongoing improvement and efficienciesWASH UP

8. Customer Portal
• Self-service shipment
visibility
• Shipment creation
• Invoice access

9. Shipment Tracking
• Logistics Activity Stream
provides ‘breadcrumb’
trail of all activities
• EDI and portal feeds for
latest shipment updates
• Map-based visualization

10. Invoice Validation
• Automating invoice
matching
• Resolve, decline, dispute
• Integration to accounts
payable

11. Reporting and Alerts
• Integrated ad hoc
report writer
• User definable
dashboards
• Sophisticated alerting

12. Challenge
• This tyre manufacturer was utilising 30+ transport companies for their deliveries - a significant administrative
burden to the business and a tough challenge to manage efficiently. A manual dispatch process was in place
which was prone to human error and a manual invoicing process required that each state authorise each
invoice before it was then sent back to head office for processing.
Solution
• We implemented a supplier that specialised in automotive freight and consolidated all transport with this
carrier. Our exacting service levels and a thorough program of team training ensured a smooth transition
process. As part of our solution we installed an electronic dispatch and invoicing system supported by a
centralisedcustomer service centre. Our client now has a simplified national rate card and receives a single
invoice once a week.
Results
• A reduction in transport costs of 10% has been achieved. Furthermore, a reduction in both invoicing processing
time and warehouse labour costs has been realised. This has all been achieved with a delivery in full on time
(DIFOT) result of 98%. Feedback from Yokohama’s customers has been overwhelmingly positive – reflected
through increased sales.
Case Study

13. Challenge
• Prior to 2008, Tradelink’s supply chain was fragmented with 450+ carriers nationally. With no KPI and DIFOT
reporting it was impossible to know the extent of the problem. A high volume of damages were occurring and a
large back office was required to support the transport function of the business - the signs were there that
unnecessary costs were being incurred. On a day-to-day level branches were unsure of which suppliers to use
for each consignment.
Solution
• In this situation less was certainly more. We implemented a core supplier and state based specialist to simplify
and streamline. With weekly and monthly reporting available, transparency increased and further
opportunities for efficiencies were identified. Our exacting service levels, 3PL services, consolidated invoicing
and 1300 number for retail store freight queries and quotes were just some of the services implemented for
this customer.
Results
• Results were immediate. A reduction in transport costs of 12% was and continues to be achieved. Furthermore,
a reduction in both transit times and invoicing processing time has been realised. A high level of delivery in full
on time (DIFOT) has been achieved. Ongoing efforts continue to further refine elements of the supply chain,
including wharf cartage, branch point to point courier services and state based requirements.
Case Study

14. Challenge
• This high volume E-Commerce client has over 4000 client delivery points across New Zealand per month,
having its Distribution Centre based on Melbourne provided a significant requirement for ownership & visibility
of all shipments. Currently all inquiries on delivery or invoicing required a phone call to a generic 0800 number
which encompassed the customers time and inquiries from their clients where not able to be answered at the
service level required.
Solution
• We implemented a supplier that provided full transparency online and proactively emailed both client and
their clients updating them of delivery status. Each delivery was automatically updated to a time & date of
physical drop point on Google Maps providing confidence and proof of delivery automatically as a service
standard. This was complimented by an innovative pricing model that matched the clients average shipment
size, rather than charging in the traditional weight break categories for the courier shipments. As a result the
customer was charged for what they where actually sending.
Results
• Our client now has a simplified national rate card and receives a single invoice once a week. A reduction in
transport costs of 7% has been achieved by the analysis of the lanes freight was sent to and the average weight
of the shipments. Furthermore, a reduction in both the call volumes from clients and a significant internal time
saving through the transparency of services. This has all been achieved with a delivery in full on time (DIFOT) of
99%. Feedback from Melaleuca’s customers has been overwhelmingly positive – reflected in increased sales and
customer satisfaction.
Case Study - NZ

15. Testimonials
“Selecting the right freight provider for your business is critical and making the decision to change freight provider for
over 240 branches and 4 distribution centres was not done lightly. With the expert assistance of Transport Works we are
now reaping the benefits through improved freight consolidation, reduced supply chain costs and improved service
levels.
Transport Works took the time to understand our business and provided freight solutions that were tailored to our
specific requirements. They have continued to look for opportunities to remove cost throughout our supply chain and
have always delivered excellent service.”
TRADELINKNATIONAL SUPPLY CHAIN MANAGER
“Our company has utilised the services of Transport works for the past 14 months. During this time, working together
with Transport works as a team, we have achieved a number of desired objectives. A substantial reduction on national
overall freight cost has been experienced, improvement on our freight management system, allowing for improved KPI's
& product traceability. Transport Works has contributed to providing suited carriers for our diverse product range,
contributing to the reduction of damaged product and subsequently reduction in credit claims. Transport Works has
alsoprovided innovative ideas on best practice within our despatch operations.
Given the above results, I would strongly recommend partnering with Transport Works for monitoring, measuring &
improving on both the logistics process and transport operations throughout your business.”
ICON PLASTICS LOGISTICS MANAGER

16. The US Team
Drew Uzupis
Chief Technology Officer
Christina Arcangelo
Financial Controller
Danyul Gleeson
Managing Director
Jeff Lieber
Partner
Vincent Cumba
Logistics Consultant
Logistics Consultant

17. The Aust/NZ Team
Chris Alderson
Operations Manager
Kris Colegate
General Manager
Danyul Gleeson
Managing Director
Nabihah Buksh
Logistics Consultant - NZ
Janene Clarke
Accounts
Shane Holland
Logistics Coordinator
Liam Williamson
NZ Manager/AU Consultant
Gina Stephens
Key Accounts - NZ
Logistics Consultant

18. JEFF LIEBER – PARTNER
Jeff is a seasoned logistics executive who has served in senior leadership positions in both Sales & Marketing and Operations. Jeff is an
industry expert Retail Logistics, Medical Logistics and Just in Time stock fulfilment. Jeff’s career began in Show Logistics, managing
transportation and trucking for Industrial Theatre events, Major Sporting Events and Special Events nationwide.
Process Driven, Jeff’s success has been his ability to craft unique distribution solutions through the integration of data, leveraging
operational efficiencies that are measured dailyto insure absolute compliance to the industries highest of standards.
DANYUL GLEESON – MANAGING DIRECTOR
Danyul established Transport Works in 2001. He has over 15 years experience in the Australian, USA, New Zealand and UK transport
industry. He has worked with some of the worlds leading transport companies, such as Swift, R&L, TNT, UPS, DHL, USF Holland /
Reddaway, and Kuehne & Nagel.
Danyul has developed, designed and implemented logistics and supply-chain solutions right across a spectrum of industries around the
world including Australia, USA, New ZealandandEurope.
Danyul s knowledge of the logistics industry is comprehensive and he s on a personal missionto challenge its old school thinking.
KRIS COLEGATE – GENERAL MANAGER
Kris has over 17 years’ experience in Logistics, Supply Chain and Management fields. He has a diverse client-side and consulting background
delivering logistics and supply chain solutions in the Automotive, Building, Plumbing and Hardware, Manufacturing, and Hospitality
industries. Kris has a deep operational, strategic and management skill set across logistics, operations, pricing , finance and people
functions.
Witha passion for tailoring partnered solutions to deliver results he’s a fantastic additionto the team.
LIAM WILLIAMSON – NEW ZEALAND MANAGER
Liam is an industry professional with extensive strategic experience in the Domestic, International Transport and 3PL verticals in both New
Zealand and Australia. He has a strong focus on innovative & sustainable solutions, which maximise efficiency and embed a culture of
continuous improvement and positive change within organisations. With solid analytical skills and strong commercial awareness Liam has
the proven abilityto partner and deliver solutions to guide any organisationto an optimal level of logistical efficiency.

19. Simply provide us with two months of transport data, indicative of your current distribution and
we’ll respond with a proposal of how we could realise value, improve services and unleash the
logistics potential in your business.
It’s that easy.
Put us to the test…

20. Thank you
For more information visit our website:
http://www.transportworks.com.au
Transport Works
Head Office
301/9 Yarra Street
South Yarra VIC 3141
AUSTRALIA
Tel +61 3 9824 0448
www.transportworks.com.au
Transport Works
NZ Office
Suite 106, 23 Edwin St
Mt Eden, Auckland
NEW ZEALAND
Tel +64 9 212 8224
www.transportworks.co.nz
Transport Works
Brisbane Office
91 Commerical Road
Teneriffe QLD 4006
AUSTRALIA
Tel +61 7 3854 2360
www.transportworks.com.au
Transport Works
USA Office
Lvl 12 / 401 Wilshire Blvd
Santa Monica, CA 90401
UNITED STATES
Tel +1 424 901 8373
www.transportworksus.com