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Impact of Strategy on New Product
Development and Performance:
Small Business Success
Denisse Olivas
Center for Hispanic Entrepreneurship
University of Texas at El Paso
ACME 2018 Conference
March 8th© 2018 CENTER FOR HISPANIC ENTREPRENEURSHIP. ALL RIGHTS RESERVED.
© 2018 CENTER FOR HISPANIC ENTREPRENEURSHIP. ALL RIGHTS RESERVED.
ABOUT THE CENTER
CFHE is a research entity within the College of Business
Administration (UTEP) whose mission is to generate
and disseminate innovative information on Hispanic
Entrepreneurship to further enhance economic
Development in the El Paso del Norte Region
“Creating knowledge, developing entrepreneurs,
and empowering the business community”
2
To analyze current e-commerce and expansion efforts by
small business owners to improve the outcome of performance.
In addition, to look at the mediation of new project creation
and to test for ethnic and gender differences.
PURPOSE OF PAPER
© 2018 CENTER FOR HISPANIC ENTREPRENEURSHIP. ALL RIGHTS RESERVED. 3
To analyze current e-commerce and expansion efforts by
small business owners to improve the outcome of performance.
In addition, to look at the mediation of new project creation
and to test for ethnic and gender differences.
© 2018 CENTER FOR HISPANIC ENTREPRENEURSHIP. ALL RIGHTS RESERVED. 3
© 2018 CENTER FOR HISPANIC ENTREPRENEURSHIP. ALL RIGHTS RESERVED.
Previous Research
4
© 2018 CENTER FOR HISPANIC ENTREPRENEURSHIP. ALL RIGHTS RESERVED. 4
• E-commerce:
• Role of area served:
• New products developed:
The role of e-commerce is now more
important as it helps expand companies’
reach to bigger audiences, to add new
markets, increase market share, and
profitability.
Companies will usually begin with the
implementation of e-commerce within their
own national markets before going
international, so analyzing the role that
internationalization plays in performance
improvement is also important.
Innovation has an important role in
economic growth, as it leads to new
products, services, enhanced quality, and
lower prices; it is the lifeblood of small
businesses as it helps them adapt in light of
new competitive environments.
Previous Research
HYPOTHESIS
© 2018 CENTER FOR HISPANIC ENTREPRENEURSHIP. ALL RIGHTS RESERVED.
There is a stronger
relationship of performance
and innovation in studies
framed as future
performance instead of past
performance.
This leaves a gap of
performance and innovation
in the present that we would
like to fill…
HYPOTHESIS
© 2018 CENTER FOR HISPANIC ENTREPRENEURSHIP. ALL RIGHTS RESERVED.
We decided to incorporate the current effects of % in e-commerce in relation to a company’s performance,
based on owners’ own assessment of degree of performance measured as:
1. Operating profits
2. Profits to sales ratio
3. Cash flow from operations
4. Return on investment
5. Return on assets
6. Cash flow
Variables such as serving a wider area and % of sales
of new products were added to the model.
© 2018 CENTER FOR HISPANIC ENTREPRENEURSHIP. ALL RIGHTS RESERVED.
ACCORDINGTOTHE AFORMENTIONED CONSIDERATIONS,THE
FOLLOWING HYPOTHESIS WERE DEVELOPED:
Small business % of sales from e-commerce is positively related to % of sales
from new products and to performance.
Sales of new products positively mediate performance.
Serving a wider area (local, state, regional, national, international) is
positively related to % of sales from new products and performance.
1
2
3
© 2018 CENTER FOR HISPANIC ENTREPRENEURSHIP. ALL RIGHTS RESERVED.
Research Methodology
5
© 2018 CENTER FOR HISPANIC ENTREPRENEURSHIP. ALL RIGHTS RESERVED.
TYPE OF
SAMPLE
WHO?
HOW?
6
© 2018 CENTER FOR HISPANIC ENTREPRENEURSHIP. ALL RIGHTS RESERVED.
• CONVENIENCE
• QUALTRICS SURVEY
• 22 Local (El Paso business
owners)
• Business owners from all over
the U.S.
• Through surveys
• Through phone
• Through email
TYPE OF SAMPLE WHO?
HOW?
7
Sample Profile
© 2018 CENTER FOR HISPANIC ENTREPRENEURSHIP. ALL RIGHTS RESERVED. 8
ETHNICITY
Hispanic: 44.7%
Anglo: 40.6%
African American: 3.5%
American Indian: 2.5%
Asian American: 1.8%
Biracial: 4.7%
Other: 2.4%
GENDER
51.2% Females
48.8% Males
INDUSTRIES
Industries varies in
Art, Auto,
Consulting,
Childcare,
Construction,
Cosmetics,
entertainment,
Financial Services,
Food, Graphics,
Health, etc.
TYPE OF
BUSINESS
Most of the business
owners had only 1
business, and were
sole proprietorship.
INCOME
Most business
owners had a gross
annual income of
less than $100,000.
Most business
owners had
college or some
college under
their belt.
© 2018 CENTER FOR HISPANIC ENTREPRENEURSHIP. ALL RIGHTS RESERVED. 9
FINDINGS
© 2018 CENTER FOR HISPANIC ENTREPRENEURSHIP. ALL RIGHTS RESERVED.
10
Performance, as perceived by
the small business owner, is improved
by an increase in sales from new
products…
© 2018 CENTER FOR HISPANIC ENTREPRENEURSHIP. ALL RIGHTS RESERVED. 11
Performance, as perceived by
the small business owner, is improved
by an increase in sales from new
products…
The percentage of sales
from e-commerce and a wider area served
which mediates the relationship
between strategies implemented
such as:
© 2018 CENTER FOR HISPANIC ENTREPRENEURSHIP. ALL RIGHTS RESERVED. 11
Performance, as perceived by
the small business owner, is improved
by an increase in sales from new
products…
The percentage of sales
from e-commerce and a wider area served
EthnicityGender
© 2018 CENTER FOR HISPANIC ENTREPRENEURSHIP. ALL RIGHTS RESERVED.
The adoption of both of these strategies
has shown to be beneficial in terms of performance
11
© 2018 CENTER FOR HISPANIC ENTREPRENEURSHIP. ALL RIGHTS RESERVED.
INNOVATION MODEL
%
E-commerce
Area served
%
New Product
Performance
12
Conclusions and Next Developments
© 2018 CENTER FOR HISPANIC ENTREPRENEURSHIP. ALL RIGHTS RESERVED. 13
© 2018 CENTER FOR HISPANIC ENTREPRENEURSHIP. ALL RIGHTS RESERVED.
Conclusions and Next Developments
• A deeper study about the strategies such
as e-commerce and a wider area served
would be beneficial.
14
© 2018 CENTER FOR HISPANIC ENTREPRENEURSHIP. ALL RIGHTS RESERVED.
Conclusions and Next Developments
• Focusing on one of the industries can
help to distinguish those that benefit
from these strategies more than
others.
14
© 2018 CENTER FOR HISPANIC ENTREPRENEURSHIP. ALL RIGHTS RESERVED.
Conclusions and Next Developments
• Including more countries to compare the
similarities and differences of e-commerce
and area served would be more beneficial
than just limiting the study in the U.S.
14
ANY QUESTIONS?
Denisse Olivas
dolivas@utep.edu
(915) 747-7738
© 2018 CENTER FOR HISPANIC ENTREPRENEURSHIP. ALL RIGHTS RESERVED. 15
Designed by: Daniela De Anda
© 2018 CENTER FOR HISPANIC ENTREPRENEURSHIP. ALL RIGHTS RESERVED.

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Presentation linkedin

  • 1. Impact of Strategy on New Product Development and Performance: Small Business Success Denisse Olivas Center for Hispanic Entrepreneurship University of Texas at El Paso ACME 2018 Conference March 8th© 2018 CENTER FOR HISPANIC ENTREPRENEURSHIP. ALL RIGHTS RESERVED.
  • 2. © 2018 CENTER FOR HISPANIC ENTREPRENEURSHIP. ALL RIGHTS RESERVED. ABOUT THE CENTER CFHE is a research entity within the College of Business Administration (UTEP) whose mission is to generate and disseminate innovative information on Hispanic Entrepreneurship to further enhance economic Development in the El Paso del Norte Region “Creating knowledge, developing entrepreneurs, and empowering the business community” 2
  • 3. To analyze current e-commerce and expansion efforts by small business owners to improve the outcome of performance. In addition, to look at the mediation of new project creation and to test for ethnic and gender differences. PURPOSE OF PAPER © 2018 CENTER FOR HISPANIC ENTREPRENEURSHIP. ALL RIGHTS RESERVED. 3
  • 4. To analyze current e-commerce and expansion efforts by small business owners to improve the outcome of performance. In addition, to look at the mediation of new project creation and to test for ethnic and gender differences. © 2018 CENTER FOR HISPANIC ENTREPRENEURSHIP. ALL RIGHTS RESERVED. 3
  • 5. © 2018 CENTER FOR HISPANIC ENTREPRENEURSHIP. ALL RIGHTS RESERVED. Previous Research 4
  • 6. © 2018 CENTER FOR HISPANIC ENTREPRENEURSHIP. ALL RIGHTS RESERVED. 4 • E-commerce: • Role of area served: • New products developed: The role of e-commerce is now more important as it helps expand companies’ reach to bigger audiences, to add new markets, increase market share, and profitability. Companies will usually begin with the implementation of e-commerce within their own national markets before going international, so analyzing the role that internationalization plays in performance improvement is also important. Innovation has an important role in economic growth, as it leads to new products, services, enhanced quality, and lower prices; it is the lifeblood of small businesses as it helps them adapt in light of new competitive environments. Previous Research
  • 7. HYPOTHESIS © 2018 CENTER FOR HISPANIC ENTREPRENEURSHIP. ALL RIGHTS RESERVED. There is a stronger relationship of performance and innovation in studies framed as future performance instead of past performance. This leaves a gap of performance and innovation in the present that we would like to fill…
  • 8. HYPOTHESIS © 2018 CENTER FOR HISPANIC ENTREPRENEURSHIP. ALL RIGHTS RESERVED. We decided to incorporate the current effects of % in e-commerce in relation to a company’s performance, based on owners’ own assessment of degree of performance measured as: 1. Operating profits 2. Profits to sales ratio 3. Cash flow from operations 4. Return on investment 5. Return on assets 6. Cash flow Variables such as serving a wider area and % of sales of new products were added to the model.
  • 9. © 2018 CENTER FOR HISPANIC ENTREPRENEURSHIP. ALL RIGHTS RESERVED. ACCORDINGTOTHE AFORMENTIONED CONSIDERATIONS,THE FOLLOWING HYPOTHESIS WERE DEVELOPED: Small business % of sales from e-commerce is positively related to % of sales from new products and to performance. Sales of new products positively mediate performance. Serving a wider area (local, state, regional, national, international) is positively related to % of sales from new products and performance. 1 2 3
  • 10. © 2018 CENTER FOR HISPANIC ENTREPRENEURSHIP. ALL RIGHTS RESERVED. Research Methodology 5
  • 11. © 2018 CENTER FOR HISPANIC ENTREPRENEURSHIP. ALL RIGHTS RESERVED. TYPE OF SAMPLE WHO? HOW? 6
  • 12. © 2018 CENTER FOR HISPANIC ENTREPRENEURSHIP. ALL RIGHTS RESERVED. • CONVENIENCE • QUALTRICS SURVEY • 22 Local (El Paso business owners) • Business owners from all over the U.S. • Through surveys • Through phone • Through email TYPE OF SAMPLE WHO? HOW? 7
  • 13. Sample Profile © 2018 CENTER FOR HISPANIC ENTREPRENEURSHIP. ALL RIGHTS RESERVED. 8
  • 14. ETHNICITY Hispanic: 44.7% Anglo: 40.6% African American: 3.5% American Indian: 2.5% Asian American: 1.8% Biracial: 4.7% Other: 2.4% GENDER 51.2% Females 48.8% Males INDUSTRIES Industries varies in Art, Auto, Consulting, Childcare, Construction, Cosmetics, entertainment, Financial Services, Food, Graphics, Health, etc. TYPE OF BUSINESS Most of the business owners had only 1 business, and were sole proprietorship. INCOME Most business owners had a gross annual income of less than $100,000. Most business owners had college or some college under their belt. © 2018 CENTER FOR HISPANIC ENTREPRENEURSHIP. ALL RIGHTS RESERVED. 9
  • 15. FINDINGS © 2018 CENTER FOR HISPANIC ENTREPRENEURSHIP. ALL RIGHTS RESERVED. 10
  • 16. Performance, as perceived by the small business owner, is improved by an increase in sales from new products… © 2018 CENTER FOR HISPANIC ENTREPRENEURSHIP. ALL RIGHTS RESERVED. 11
  • 17. Performance, as perceived by the small business owner, is improved by an increase in sales from new products… The percentage of sales from e-commerce and a wider area served which mediates the relationship between strategies implemented such as: © 2018 CENTER FOR HISPANIC ENTREPRENEURSHIP. ALL RIGHTS RESERVED. 11
  • 18. Performance, as perceived by the small business owner, is improved by an increase in sales from new products… The percentage of sales from e-commerce and a wider area served EthnicityGender © 2018 CENTER FOR HISPANIC ENTREPRENEURSHIP. ALL RIGHTS RESERVED. The adoption of both of these strategies has shown to be beneficial in terms of performance 11
  • 19. © 2018 CENTER FOR HISPANIC ENTREPRENEURSHIP. ALL RIGHTS RESERVED. INNOVATION MODEL % E-commerce Area served % New Product Performance 12
  • 20. Conclusions and Next Developments © 2018 CENTER FOR HISPANIC ENTREPRENEURSHIP. ALL RIGHTS RESERVED. 13
  • 21. © 2018 CENTER FOR HISPANIC ENTREPRENEURSHIP. ALL RIGHTS RESERVED. Conclusions and Next Developments • A deeper study about the strategies such as e-commerce and a wider area served would be beneficial. 14
  • 22. © 2018 CENTER FOR HISPANIC ENTREPRENEURSHIP. ALL RIGHTS RESERVED. Conclusions and Next Developments • Focusing on one of the industries can help to distinguish those that benefit from these strategies more than others. 14
  • 23. © 2018 CENTER FOR HISPANIC ENTREPRENEURSHIP. ALL RIGHTS RESERVED. Conclusions and Next Developments • Including more countries to compare the similarities and differences of e-commerce and area served would be more beneficial than just limiting the study in the U.S. 14
  • 24. ANY QUESTIONS? Denisse Olivas dolivas@utep.edu (915) 747-7738 © 2018 CENTER FOR HISPANIC ENTREPRENEURSHIP. ALL RIGHTS RESERVED. 15 Designed by: Daniela De Anda
  • 25. © 2018 CENTER FOR HISPANIC ENTREPRENEURSHIP. ALL RIGHTS RESERVED.