3. Premise:
Sell More Tickets
Use a top-of-funnel
venue branding
approach vs
individual event
marketing
Consumers attend shows at venues in their community or
close by– there is an attachment to a venue brand as part
of the community
The Always On Campaign plan:
Remind Consumers that the venue exists and prompt them
with emotional messages related to attending ANY live event
to drive traffic to the venue website to explore options
Our goal is to activate the more casual event goer, not the
uber fan following individual artists and venue branding
ensures no competition with promoter
Customers do not always purchase upon first visit due to
the extensive coordination involved in attending events
When a user comes to the venue website and doesn’t make a
purchase - the system then retargets the user dynamically with
the creative for the event they touched
3
4. Ticket purchases for live events have
historically not been a spontaneous
decision.
Entertainment purchasing behaviors often require time for
consumers to weigh personal considerations aligned to events
and dates before making a final decision and purchase
transaction.
Reinforcing ticket sales requires applying reach and frequency
to build awareness and to stay top of mind throughout the
purchase consideration journey.
Always On Campaigns are designed to deliver multiple
impressions with the strategic use of audience targeting
schemes to fill and move consumers through the sales funnel
and to deliver greater returns on your advertising investments.
4
Average Duration
First Impression to Conversion
AlwaysOn
Campaign
Venue
Sample
Size
Days Hours Minutes
Campaign 1 4,688 28 7 9
Campaign 2 858 27 17 54
Campaign 3 3,489 33 7 21
Averages 9,035 30 4 12
Sampled Averages
(2022, n=9,035)
Average Impression Frequency
(4.55)
5. Audience Targeting ensures
campaigns are reinforcing each
touchpoint in the purchasing
journey.
Supporting and complementing each targeting tactic, each
impression is calculated to move the consumer effectively
through each funnel stage for awareness, consideration and
purchase.
Designed to be synergistic in design, Always On Campaigns
are optimized for targeted audiences delivering impressions
for maximum ROAS and business ROI.
In particular, contextual, dynamic creative and remarketing
impressions move audiences deeper into the funnel who may
be on the fence in their decision making resulting in higher
conversion percentages and ticket sales.
5
Average Duration
Audience Targeting Behaviors
AlwaysOn
Campaign
Targeting
Sample
Size
Days Hours Minutes
Remarketing 4,864 29 11 20
Contextual 108 28 21 25
Audience
Targeting
6,185 26 20 15
Sampled Averages
(2022, n=11,157)
6. Event Categories and Genres
often (and will) perform at varying
levels based on socio-environmental
and market centric nuances.
Strategically investing in paid media ensures each and every
event, regardless of event type or genre is maximized fully for
business returns.
Always On Campaigns are designed to deliver an ROI based on
the event category and/or genre aligned to audience affinity
and contextual targeting.
Each media impression is assured to reach audiences based
on consumer interests and online behaviors. Furthermore,
campaigns are continually optimized to ensure investments
made generate the greatest profits possible based on real-
time media performance.
6
Average Duration
Event Genre Behaviors
AlwaysOn
Campaign
Targeting
Sample
Size
Days Hours Minutes
Arts 199 38 10 5
Comedy 727 33 7 36
Family 596 25 23 21
Festivals 26 46 12 22
Motorsports 157 27 16 37
Music 5,981 30 19 51
Sports 461 30 6 51
Sampled Averages
(2022, n=8,147)
7. Always On Campaigns
consistently deliver business returns on media investments.
7
Always On Campaigns ensure brand venue awareness is
heightened at moments in time consumers are either
seeking or have an affinity for entertainment.
Campaigns are designed to pull consumers through the
purchasing sales funnel as audiences engage with your
paid media.
Event specific awareness is further reinforced via
retargeting audiences predisposed for interest in specific
events.
Campaign benchmarking reveals that with sustained
investments, business returns (ROAS) remain attractive
and are positioned to exponentially grow as new post-
pandemic baselines begin to return to established historic
consumer behaviors.
1728%
1155%
586%
573%
352%
132%
2301%
1507%
718%
Primary Secondary Tertiary
ROAS (Sales) ROAS (Ancillary) ROAS (Total)
Post Pandemic Business Returns by Market Size ROAS
8. Always On Campaigns
consistently deliver business returns on media
investments.
Since July 1, 2021 our Always On venue clients have
spent $101K and have sold $1.61M in tickets…
with an ROAS of 1591%!
8
10. Always On Campaigns
proved its inherent value and delivered attractive business returns
throughout all Pandemic stages.
Pre-Covid Covid-Delta Post-Covid Omnicron
ROAS 6821% 2808% 1100% 1926%
Total ROAS 8404% 3496% 1419% 2486%
ROAS Business Return | Pandemic Stages
Overall, the pandemic influenced societal
behaviors. Now as the pandemic begins to wane,
erratic behaviors are subsiding and there is a
gradual trending pattern where consumers are
beginning to return back to pre-pandemic norms.
Even in the down period during the height of the
pandemic and the fear of social gatherings, event
marketing and ticket sales was still able to capture
attractive business returns.
The future looks promising with plenty of potential
for up growth and enhanced business profits.
Pre-Covid
Covid-Delta
Post-Covid
Omnicron
May 2019 – Feb 2020
Mar 2020 – Jun 2020
Jul 2021 – Nov 2021
Dec 2021 – May 2022
2940% 3914%
363%
1881%
Mar Apr May Jun
Covid-DeltaPeriod Campaigns
*2020 | Jul – Sep: marginal campaign activity not benchmarkable
11. Always On Campaigns
deliver both primary and secondary sales.
Since July 1, 2021 Always On venue clients had
primary sales of more than $2.2M supplemented with an
additional $240K categorized as secondary sales.
-- 10% of all ticket sales --
can be attributed for resale
11
12. Always On Campaigns ensures
campaigns are always optimized for
best performance.
Campaign optimization techniques vary and include both
platform AI and established analytics best practices. One
technique is whitelisting. Strategically, white- and blacklisting
websites for ad impression delivery based upon each site’s
performance is one of several optimization techniques used to
enhance overall campaign performance.
As a best practice, Always On Campaigns are routinely
analyzed and optimized for media spends aligned to the site
delivery variable as a key performance indicator.
As an example, the Top 10% sites can account for 60% or
more of all revenue. Conversely, the Bottom 10% may account
for just 1% of all revenue.
This is a very common occurrence and reinforces the value we
apply in analytics to adjust media spends inflight as part of our
optimization best practices to ensure campaigns are always
maximizing returns on investments.
12
Top 100 Websites
(Ticket Sales Rankings)
1 genius 26 newsweek 51 ksdk 76 dailymotion
2 msn 27 howtogeek 52 xxlmag 77 quizlet
3 stltoday 28 pcgamer 53 people 78 cnn
4 abc15 29 people 54 espn 79 tucson
5 foxnews 30 genius 55 msn 80 cnn
6 zillow 31 12news 56 bobvila 81 tomshardware
7 yourdictionary 32 gamerant 57 healthline 82 sportzbonanza
8 screenrant 33 fandom 58 wordfind 83 azcentral
9 msn 34 realtor 59
washingtonexamin
er
84 wikihow
10 cinemablend 35 kmov 60 theblaze 85 poki
11 tmz 36 signupgenius 61 yourtango 86 twentytwowords
12 foxnews 37 dailydot 62 coolmathgames 87 bravotv
13 usssa 38 krazycouponlady 63 totalprosports 88 nypost
14 looper 39 reference 64 space 89 lovetoknow
15 quizlet 40 gamesradar 65 buzzfeed 90 buzzerilla
16 livescience 41 thegamer 66 dotesports 91 factinate
17 imore 42 nickiswift 67 fox2now 92 foxnews
18 mashed 43 weather 68 washingtonpost 93 usmagazine
19 zillow 44 picuki 69 cbslocal 94 heavy
20 techradar 45 weather 70 wattpad 95 spotrac
21 espn 46 theblast 71 investing 96 twentytwowords
22 tomsguide 47 12up 72 thedailybeast 97 ebaumsworld
23 yahoo 48 whattoexpect 73 thelist 98 maxpreps
24 usmagazine 49 the-sun 74 yahoo 99 usatoday
25 nypost 50 si 75 progameguides 100 hollywoodlife
13. Identified for ticket sales in particular,
the Top 10 revenue websites include...
13
1 genius.com 3 foxnews.com 5 yourdictionary.com 7 tmz.com 9 espn.com
2 msn.com 4 zillow.com 6 screenrant.com 8 quizlet.com 10 people.com
14. Always On Campaigns
use varying audience targeting strategies for optimal performance.
2693%
7997%
2304%
Audience Targeting Dynamic Creative Remarketing
Audience Targeting ROAS Benchmarks
Moving consumers through the purchasing
sales funnel requires a combination of
audience targeting techniques to reach
mass audiences at scale and to deliver
optimal business returns.
Always On Campaigns leverage best
practices for both prospecting and
remarketing using a mix of first, second-
and third-party data.
Banner impressions are delivered based on
affinity, contextual and dynamic creative
ensuring campaigns resonate and appeal to
the largest audiences possible at the
highest levels.
Audience targeting works as a synergistic
system to deliver the greatest campaign
ROAS.
15. 2943%
2360%
4507%
2195%
1563%
2137%
1721%
1088%
Always On Campaigns
are continually optimized to achieve the greatest returns.
Once our campaigns are activated, we allow the platform AI algorithm to optimize before manual adjustments are made. This ensures each
ad serving platform is given sufficient time to machine learn the best optimal campaign delivery scheme.
Over time, as campaigns begin to mature and impression frequencies rise, there is always a need to recalibrate the platform by making
adjustments to the campaign.
These human intervention adjustments are identified through the continuous analysis of campaign performance analyzing and modeling a
combination of optimization measurement variables focusing on KPIs that drive business returns and ROAS.
Through human intervention, campaigns are routinely adjusted for optimal spends aligned to any number of campaign performance
execution variables including alignment of channel, audience, creative spend and more.
Typically, platform optimization will occur over the first 60-90 days (shorter for some campaigns) with the need for human intervention
required when the campaign begins to signal lesser performance. To maintain optimal campaign performance, this becomes a cyclical
process of defining campaign execution parameters, allowing the platform to optimize and then realigning execution parmaters for optimal
sustained performance. Thisd is a key management practice for Always On Campaigns to ensure performance is always optimized for the
best possible results. No two campaigns are alike, thus necessitating the need for continuous analysis and modeling.
Oct 21 Nov Dec Jan 22 Feb Mar Apr May
* Representation | 2021-22 | Oct – May: aggregate benchmark performance representing 90-day interval requirements for campaign adjustments and optimization.