1. Daniel Major Paquette
91 High Street, Unit 7, Sutton, Ontario L0E 1R0 P.O Box # 1271
(905)596-0198/(289)934-0110
Daniel.Major.Paquette@outlook.com
OBJECTIVE: Seekingapositionin CustomerService ina fast-pacedenvironmentwithroomforgrowth.
SUMMARYOF QUALIFICATIONS:
 Over7 yearsprofessionalexperience inCustomerService
 Safetyorientedwithcertificates forWHMISand Fall ProtectionAwarenessTraining
 Provenabilitytoinitiatesuccessful trainingprogramsandmotivate staff
 Provenabilitytoworkindependently,handle simultaneousprojectsandmeetdeadlines
effectively
 FluentinFrenchderivedfromtravel,residence andcontinued learninginFrenchImmersion
 Exceptional communicationskills;able tomotivate otherstofunctionasa successful team
 Incrediblyreliable andtrustworthywiththe maturitytoworkwell withminimalsupervision
RELEVANT SKILLS AND EXPERIENCE:
Administration
 CoordinatedSafetytrainingworkshopsatSubwayandensuredtheyhada clearunderstanding
of the importance of the programsas it strengthenedprevention,treatmentandcare of safety
inthe workplace
 AssistedinresearchingandupgradingchemicalsandequipmentatPowerKingthatwere used
by service techniciansregularly
 ParticipatedinPersechini WalkathonforSubwayhelpingorganizealarge orderefficientlyfor
200 participantsona strictdeadline
CustomerService
 Redevelopedconnectionswithclients consideringswitchingcompanies bygivingexceptionaljob
satisfactiontocontinue ourcontractswithPowerKing
 Explaineddeficienciesandissuestoclientsregardingtheirexhaustsystemaswell asexplainin
detail the proceduresandstepstakentobringexhaustsystemtoHealthSafetyStandards
ProblemSolving
 Redesignedequipmentinstressful situationsatPowerKingtocomplete the jobandensure the
businessmetHealthandSafetystandards
 Maintainedcomposure infast-paced situationsatSubwaybymaintain positiveteamattitude
 Redesignedinventoryprocessandprogrammingtoincrease efficiencytomeetdeadline of
inventorycontrol foroverall stockatPaul’sLock
EMPLOYMENT HISTORY:
Service Technician/CrewLeader PowerKing May 2014-August 2015
Locksmith Paul’sLock 2013
Night shift/Supervisor TimHortons 2011-2012
District Supervisor/SandwichArtist Subway 2007-2009
VOLUNTEER WORK:
Framer for non-profithouse build Habitat forHumanity 2009