Deviprasad Goenka Management college of Media Studies
http://www.dgmcms.org.in/
Subject:Consumer behaviour
unit 3: Perception
Faculty Name: Subhangi Ma'am
2. PERCEPTION
PROCESS
SELECTS, ORGANIZES AND INTERPRETS
STIMULI
INDIVIDUAL PROCESS
BASED ON NEEDS, VALUES &
EXPECTATIONS
3. PHYSICAL PERCEPTION
SENSATION -
IMMEDIATE AND DIRECT RESPONSE
MARKETING STIMULI -
PRODUCT, PACKAGE
BRAND NAME
ADVERTISEMENT
4. STIMULUS - UNIT OF
INPUT
SENSORY RECEPTORS
MAXIMUM SENSITIVITY -
INPUT DECREASES
INTENSITY INCREASES
CONDITIONS OF MINIMAL STIMULATION
5. ABSOLUTE THRESHOLD
LOWEST LEVEL
INDIVIDUAL’S SENSATION
POINT TO DETECT DIFFERENCE
BETWEEN “SOMETHING” AND
“NOTHING”
6. SENSORY ADAPTATION
PROBLEM FOR ADVERTISERS
USED FOR CURRENT PRINT ADS
NO SUFFICENT SENSORY INPUT
REGULAR CHANGE IN AD’S APPLICATION
INCREASE SENSORY INPUT
CHANGE IN MEDIA, INNOVATION
7. DIFFERENTIAL
THRESHOLD
MINIMAL DIFFERENCE BETWEEN TWO
STIMULI
JUST NOTICEABLE DIFFERENCE
WEBER’S LAW -
STRONGER INITIAL STIMULUS
ADDITIONAL INTENSITY FOR SECOND
STIMULUS
ADDITIONAL STIMULUS RESULTS IN
8. MARKETING
APPLICATION
NEGATIVE CHANGES NOT DISCERNIBLE
BELOW DIFFERENTIAL THRESHOLD -
REDUCTION IN QUALITY
INCREASE IN PRICE
PRODUCT IMPROVEMENTS ARE
APPARENT -
JUST ABOVE THRESHOLD
IMPROVED PACKAGING
LARGER SIZE
LOWER PRICE