2. Introduction
Technologies in Banking Sector is emerging day to day. The concepts of retail banking is changing
miraculously;
Its becoming more of a doorstep basis, tech savvy; every thing is becoming more at a fingertip.
Human labour is getting reduced by the use of technology.
The job of banking and the service to its customers is becoming very smart and less time consuming…
Today, in this emerging Indian Economy, everyone is so busy with his works that they don’t have time
to visit the bank branch everyday regular basis.
And then the importance of implementation of technology in BFSI sector and the advancement in the
banking products become in the picture!!...
3. List of Products
GREEN BANKING
SBI IN TOUCH
MasterPass: The first global wallet
Smart Vault’, a fully automated locker
DIGIBANK: AI-powered, mobile-only bank
Contactless credit card with Jet Airways for SMEs
Aadhaar & Fingerprint Based ATM
Chillr: a new app
Ping Pay.
India’s first Contactless mobile payment solution.
Biometrics fingerprint scanner.
4. GREEN BANKING- A whole new concept
Green banking is:
1. Way of energy conservation and environment protection.
2. Is the protection of the natural resources and the environment.
3. Avoids paper work
4. Focuses on electronic transactions i.e ATM,M-banking, online banking
5. Aids towards sustainability
6. Provides convenience to the customers as well as to the banks.
Benefits of green banking:
1) Reduces the Transaction Cost of the Bank
2) Competitive Edge
3) Better Risk Management
4) Reduces the Credit Risk
5) Cost Conscious Process
6) Convenient Process
5. SBI IN TOUCH
Benefits:
1) No need to swipe or dip the card
2) Fraud Coverage
3) Fast, hassle-free and secured payment
How to use In Touch card to make payment
Charges: No issuance charges for the first year
Next year onwards a fee of Rs.150 charged every year
Annual maintenance charge
Transaction Limit: Rs.2, 000 per tap.
6. DigiBank: an AI-powered, mobile-only bank
DBS has launched an AI-powered, mobile-only bank in India- DIGIBANK
completely paperless
Signature-less and branchless bank.
Customer authentication is done using the Aadhaar card, a biometrics-enabled ID
Customer service will be provided by a 24×7 AI-driven Virtual Assistant.
helps customers do their budgeting, track expenses and analyse purchasing trends.
avoid providing even stronger security for transaction authorisation.
Benefits and Advantages:
This ensures no longer need of OTP after registering it with mobile or computer.
As it uses artificial intelligence, transaction in this new system is very smart and secure and it can
track your expenses automatically.
It comes with a virtual debit card which contains digital e-wallet, helps in making transactions
without any transaction limit in any POS and online transactions.
They use 2FA authentication: a combo of your password and a unique OTP which is auto-
generated in real time and which is constantly monitored by the bank.
7. ‘Smart Vault’, a fully automated locker
Introduced by ICICI Bank.
a fully automated state-of-the-art locker available 24x7,
including weekends and post banking hours.
Customers can access the lockers in total privacy without any intervention of the branch staff.
Equipped with multi-layered state-of-art security systems including biometric authentication, debit card
& PIN authentication.
Unique dimple keys that are difficult to replicate.
The option of using additional personal lock as well.
Benefits and Advantages:
1) It is very safe to operate for any customer.
2) Customer can access the locker simply by using debit card and biometric authentication.
3) It is not involving any human being for security purpose; it uses a robotic arm to identify, retrieve and
present the locker room to the customer.
4)It enables the customer to access the locker at a convenient height which eliminates the need to climb a
ladder or bend down.
8. MasterPass: The first global wallet in India
Launched by the CITIBank and Mastercard jointly.
Made for CITIBank debit and credit card customers
By selecting “Buy with MasterPass” as the payment option at checkout, customers eliminate the need to
fill in details repeatedly across online merchants.
significantly reduces the checkout time across thousands of e-commerce merchants.
offering customers, which include e-commerce merchants, governments and businesses, a new-age
payment option that that is both convenient and secure.
Benefits and Advantages:
Customer can get access to all CITI MasterPass-connected digital wallets in the world.
Makes convenient to make purchases online in a safe manner
Both in national and international level.
It reduces the need to fill in details repeatedly across online merchants
reduces the risk of customers abandoning their shopping carts due to cumbersome payment process or
exposing their personal information over unsafe networks.
9. Contactless credit card with Jet Airways for SMBs.
Introduced by ICICI Bank.
First contactless business credit card
For small and mid-sized enterprises (SMEs) and their employees
helps customers to save on their business expenses.
make payments by simply tapping the card at contactless enabled terminals in more than 48 countries
including India.
The card can also be used by dipping or swiping at non-contactless merchants.
Benefits:
Its Visa IntelliLink for Small Business (VISB): a unique expense management tool gives entrepreneurs
a control over their spends.
It will provide SMBs (small and medium scale business) with solution that will help them to scale up
their business.
It will be beneficial for the Jet Airways frequent fliers; it will provide JPMiles (a bonus) to the
customers for all their business travel and entertainment expenses.
Additional JPMiles on international spends and on tickets bought from Jet Airways using the card.
10. Aadhaar & Fingerprint Based ATM : No Need for Card or PIN.
Launched by DCB Bank
India’s first Aadhaar based ‘Card less & PIN less’ ATM
ATM accepts Aadhaar number and Aadhaar fingerprint (biometric)
instead of ATM/Debit Card and PIN to dispense cash from the bank account.
a customer needs to do is to input their 12 digit Aadhaar number and
place their finger tip on the biometric reader.
Benefits and Advantages:
Customers can choose if they so desire to dip their ATM/Debit Card in the slot
(instead of inputting the 12 digit number)
simply place their finger tip on the biometric reader.
It replaces the need to remember your ATM PIN.
Increasing the importance of using Aadhar Card.
11. Chillr: a new app
Introduced by HDFC Bank
lets you send money immediately to anyone in your phone book
Benefits:
Send money to anyone in your contact list by using only your contact's mobile number.
No more adding beneficiaries and asking for their bank details.
Recharge your mobile, DTH and data cards.
Transfer money between your bank accounts.
Immediate flow of money between bank accounts.
Available 24x7 including weekends and bank holidays.
Advantages:
High-end security
No passwords are stored in the App
12. PING PAY
Multi-social payment app from Axis Bank
Lets you send or ask for money and mobile recharge
Used by both Axis Bank and non-Axis Bank customers
Benefits and Advantages
Anyone in their friend list, without knowing their bank account details using Ping Pay
Non-Axis Bank customers can receive money/recharge
Only need to authenticate yourself with a 6 Digit MPIN set by you during registration i.e.
for every transaction, the sender gets an auto-generated Ping Code (APC) which the receiver has to
know to receive the money.
Axis Bank and Non-Axis Bank customers both can send money/recharge, receive money/recharge and
ask for money/recharge from anyone in their friend list, without knowing their bank account details using
Ping Pay
every time you send or ask for money, say whatever you want to say to your friends through customized
messages, videos, voice notes or images
All communication between social platforms and Axis Bank server is SSL (Secure Sockets Layer) Secured
[which establish an encrypted link between a web server and a browser]
13. NFC enabled: India’s first contactless mobile payment
solution:
Introduced by ICICI Bank
First contactless mobile payment solution
To enable its credit and debit customers make in-store contactless payments
by just waving their smartphones near an NFC-enabled merchant terminal.
Creates ‘virtual’ cards for ‘physical’ credit or debit cards
(Visa/MasterCard) of the Bank.
Benefits
Speed, simplicity and security.
Shift from low value cash payments to electronic payments
Physical stores including quick service restaurants and shopping marts where fast transactions are
much required.
Level of security is higher.
Requirements:
Customer is simply required to click on the Touch & Pay icon
Select the desired virtual credit / debit card.
Once the merchant enters the amount to be charged, the customer can just wave the phone near
the POS machine.
A text on the phone as well as on the merchant’s terminal will confirm the transaction.
14. Biometrics fingerprint scanner
Introduced by IndusInd Bank
Availability of fingerprint scanner with mobile phones
Customers can do different type of transactions using finger print verification
Customers can do end-to-end banking transactions on its mobile app “IndusMobile”
The importance of Biometric Fingerprint Verification with financial sector is now being seen in
India with different financial institutions adopting it ..
Advantages:
It is safe for transactions.
No lengthy passwords
Transaction is secured by using their mobile phone.
These Mobile Apps are allowing customers to do different transactions securely with their mobile
using fingerprint verification
Disadvantages:
It is a costly process
Someone else who will touch may cause spread of germs.