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Misra,D.C.(2009) Change Management For E Government 24.10.2009

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Dr D.C. Misra
Dr D.C. Misra

This presentation deals with change management (CM) for e-government. It highlights various models of CM and lays emphasis on CM plan for e-government which should be part of an over-all e-business plan for e-government.

Business
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Change Management for E-government by Dr D.C.MISRA
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© Dr D.C.Misra 2009 October 24, 2009
Importance of Change ,[object Object],[object Object],[object Object],[object Object],[object Object],© Dr D.C.Misra 2009 October 24, 2009
What is proposed to be covered? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© Dr D.C.Misra 2009 October 24, 2009
I. Definition ,[object Object],[object Object],[object Object],[object Object],[object Object],© Dr D.C.Misra 2009 October 24, 2009
II. Dimensions of Change ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© Dr D.C.Misra 2009 October 24, 2009
III. Types of Change ,[object Object],[object Object],[object Object],[object Object],[object Object],© Dr D.C.Misra 2009 October 24, 2009
IV. Models of Change ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© Dr D.C.Misra 2009 October 24, 2009
1. 7S Model ,[object Object],[object Object],[object Object],© Dr D.C.Misra 2009 October 24, 2009
7S Model ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© Dr D.C.Misra 2009 October 24, 2009
2. PESTEL Model ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© Dr D.C.Misra 2009 October 24, 2009
3. Five Whys ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© Dr D.C.Misra 2009 October 24, 2009
4. Theory of Constraints ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© Dr D.C.Misra 2009 October 24, 2009
5. Forced Field Analysis ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© Dr D.C.Misra 2009 October 24, 2009
Forced Field Analysis ,[object Object],[object Object],[object Object],[object Object],Source: Iles and Sutherland 2001 © Dr D.C.Misra 2009 October 24, 2009
6. The CEC Model ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© Dr D.C.Misra 2009 October 24, 2009
The CEC Model ,[object Object],Commitment Enrolment Genuine Compliance Formal Compliance Grudging Compliance Non-compliance Apathy Figure: Commitment-Apathy Continuum Source: Based on Iles and Sutherland 2001 © Dr D.C.Misra 2009 October 24, 2009
7. Business Process Reengineering ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© Dr D.C.Misra 2009 October 24, 2009
8. Beckhard and Harris Change Model ,[object Object],[object Object],[object Object],[object Object],[object Object],© Dr D.C.Misra 2009 October 24, 2009
Beckhard and Harris Change Model ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© Dr D.C.Misra 2009 October 24, 2009
9. The ADKAR Model ,[object Object],[object Object],[object Object],[object Object],[object Object],© Dr D.C.Misra 2009 October 24, 2009
10. Change Management Iceberg ,[object Object],[object Object],[object Object],[object Object],© Dr D.C.Misra 2009 October 24, 2009
Change Management Iceberg ,[object Object],[object Object],[object Object],[object Object],[object Object],© Dr D.C.Misra 2009 October 24, 2009
V. Change in Government ,[object Object],[object Object],[object Object],[object Object],[object Object],© Dr D.C.Misra 2009 October 24, 2009
Change in Government ,[object Object],[object Object],[object Object],[object Object],© Dr D.C.Misra 2009 October 24, 2009
VI. Change due to E-government ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© Dr D.C.Misra 2009 October 24, 2009
VII Conclusion ,[object Object],[object Object],[object Object],© Dr D.C.Misra 2009 October 24, 2009
Change Management for E-government ,[object Object],[object Object],[object Object],© Dr D.C.Misra 2009 October 24, 2009

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Misra,D.C.(2009) Change Management For E Government 24.10.2009

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