1. CrystalThomas
thomas_crystal82@yahoo.com 602.283.8711
Summary
Accountable and integrity based Peer Support Specialist with a customer oriented background
exceeding 10 years. Has a worldview of recovery being a unique whole person experience combined
with mutuality and shared experiences. Models hope and shows recovery is possible through own
personal journey.
Core Qualifications
 Consumer focused, service driven, solution oriented
 Strong facilitation, communication and public speaking skills
 Works well independently or as part of a collaborative team
 Documentation experience using Credible software
 Knowledge and practice of applying appropriate verbiage reflecting RBHA standards
 Familiar with SAMHSA’s Dimensions of Wellness
 Experience with career services support: interview skills, job searching and resume building
Experience
Recovery Empowerment Network January 2013 – Present
Recovery Coordinator
 Facilitates Recovery Support Training, prepares members to become certified peer support
specialists through reviewing modules, interactive team building exercises and section reviews
 Provides graduate information to AHCCCS, MMIC upon each class completion
 Follows up with graduating students every 30/60/90 days to record measurable outcomes
 Develops and updates curriculum utilizing education from continuous ongoing community
trainings
Fry’s Food Stores October 2002 – July 2011
Assistant Front End Manager
 Monitored front end to ensure adequate staffing for customer satisfaction
 Trained new employees, gauged performance to determine additional coaching needs
 Created a team environment and motivated staff for success
 Recognized for leadership abilities and recommended for managerial positions
Certifications
 CPR/ First Aid/ AED, current through February 2017
 ASSIT, March 2016
 Eric Gilbertson Advocacy Institute for Behavioral Health, December 2015
 Mental Health First Aid, July 2015
 Certified Peer Support Specialist, December 2012