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GROWTH CHALLENGES –
FROM FOUNDER TO CEO
Cristobal Alonso, TechChill
Baltics 2015
SHOULD YOU LISTEN TO ME ?
 Involved in more than 15 startups in many
different roles
 Taken (or in the midst of it) 3 companies from
seed investment to Series A
 Grown companies to 20+ employees and 5+
countries
 Involved with Baltic startups since 2010
 Believe some of my Baltic companies will be future
champions
THIS IS NOT EASY AND THERE ARE
MANY CHALLENGES, BUT TODAY I
WANT TO FOCUS ON AN SPECIFIC ONE
 There are many challenges when it
comes to growing a business;
 Less obvious one is transition
founder to CEO
 Inevitable change, difficult one to
deal with
 Relinquish control & become more of
a business supervisor is not easy
 Transition a great idea to a great
manager.
BUILDING A STARTUP IS DIFFICULT – CONVERTING IT INTO A
HIGH-GROWTH, SUSTAINABLE BUSINESS IS EVEN MORE
DIFFICULT
IT USUALLY STARTS THIS WAY
BUT ONE DAY (HOPEFULLY) IT
WILL BE LIKE THIS
 First of all decide whether
1. You want
2. You can / could
 Do you have the skills to succeed ?
 Many can survive and thrive provided certain
aspects
SO WHAT ARE WE TALKING ABOUT ?
AND THERE ARE 2 VERY
DIFFERENT SCHOOLS OF THOUGHT
– AKA DON’T BUY THE THEORY 
School 1 – Founder CEO
ohhh yeahhh
School 2 – Professional CEO
ohh yeahhh
BUT LET ME BE CLEAR
IF you don’t like
• Communicating
• Investors and stakeholders
• Media
• Finance
• Hiring
THEN FORGET IT
I WANT TO TOUCH UPON 6 POINTS
1.LET IT GO
2.EVALUATE YOURSELF & HIRE BETTER PEOPLE
THAN YOU
3.ADVISORS
4.ORGANIZATIONAL STRUCTURE
5.CULTURE
6.FUN
LET IT GO MY FRIEND
 Let go least value added
responsibilities and you
know best
 Excitement, scare,
empowerment, grow and
vision
 Can you let go of something
you really like but you are
not great ?
LOOK INSIDE YOURSELF – BE
BRUTALLY HONEST WITH YOU
 Manager needs to develop a different
skill set
 Honest, brutal assessment early
employees’ strengths and weaknesses
 Devote significant time to hiring the
right people
 Recognize own limitations and hired
to support weaknesses.
 Devote most your time to company
biggest problems and opportunities
 Acquire skills, don’t change your
personality.
OR MAYBE JUST FOLLOW THE
FOUNDER’S LIFECYCLE
ARROGANT
IGNORANT
DUMB
LAZY
DEAD
SOURCE – CFL – challenges on the pathway from a Startup to a lasting enterprise
EVOLVING SET OF TRUSTWORTHY
ADVISOR
 Not afraid to provide harsh criticism
 Nor afraid to show fears
 Listen to them
 Evolve their skills as company evolves
 If deliver value deliver benefits
ORGANIZATIONAL STRUCTURE
Leadership
1 Decision -
making and -
structure
2
People
3
Work
processes
and
systems
4
Culture
5
Source: The Bridgespan Group: Designing an Effective Organizational Structure
DEVELOP A CULTURE
Adopt the
mentality
“employees first, customers second”
Prioritize your culture as the most important
part of your business. Companies can’t scale
without the right team
DEVELOP A CULTURE
 Personality (distribution,
conflict and mirror)
 Transparency (how much
you want and adjust)
 They WHY forward (identify
and communicate )
DEVELOP A CULTURE
Cultivate an honest and open culture where employees feel
comfortable being 100% honest about the way they feel
INSPIRED by – DInnerLab
Embrace Healthy debate, Forget about cultivating a “feel good
culture” and focus on actively working through each Problem
INSPIRED by - WORKPOP
SO TO END
1. LET IT GO
2. EVALUATE YOURSELF AND HIRE BETTER PEOPLE THAN YOU
3. ADVISORS
4. ORGANIZATIONAL STRUCTURE
5. CULTURE
6. FUN
THANK YOU
Cristobal Alonso
Cris_alonso74@yahoo.co.u
k
TechChill 20115 - Growth challenges – from founder to ceo

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TechChill 20115 - Growth challenges – from founder to ceo

  • 1. GROWTH CHALLENGES – FROM FOUNDER TO CEO Cristobal Alonso, TechChill Baltics 2015
  • 2. SHOULD YOU LISTEN TO ME ?  Involved in more than 15 startups in many different roles  Taken (or in the midst of it) 3 companies from seed investment to Series A  Grown companies to 20+ employees and 5+ countries  Involved with Baltic startups since 2010  Believe some of my Baltic companies will be future champions
  • 3. THIS IS NOT EASY AND THERE ARE MANY CHALLENGES, BUT TODAY I WANT TO FOCUS ON AN SPECIFIC ONE  There are many challenges when it comes to growing a business;  Less obvious one is transition founder to CEO  Inevitable change, difficult one to deal with  Relinquish control & become more of a business supervisor is not easy  Transition a great idea to a great manager.
  • 4. BUILDING A STARTUP IS DIFFICULT – CONVERTING IT INTO A HIGH-GROWTH, SUSTAINABLE BUSINESS IS EVEN MORE DIFFICULT
  • 5. IT USUALLY STARTS THIS WAY
  • 6. BUT ONE DAY (HOPEFULLY) IT WILL BE LIKE THIS
  • 7.  First of all decide whether 1. You want 2. You can / could  Do you have the skills to succeed ?  Many can survive and thrive provided certain aspects SO WHAT ARE WE TALKING ABOUT ?
  • 8. AND THERE ARE 2 VERY DIFFERENT SCHOOLS OF THOUGHT – AKA DON’T BUY THE THEORY  School 1 – Founder CEO ohhh yeahhh School 2 – Professional CEO ohh yeahhh
  • 9. BUT LET ME BE CLEAR IF you don’t like • Communicating • Investors and stakeholders • Media • Finance • Hiring THEN FORGET IT
  • 10. I WANT TO TOUCH UPON 6 POINTS 1.LET IT GO 2.EVALUATE YOURSELF & HIRE BETTER PEOPLE THAN YOU 3.ADVISORS 4.ORGANIZATIONAL STRUCTURE 5.CULTURE 6.FUN
  • 11. LET IT GO MY FRIEND  Let go least value added responsibilities and you know best  Excitement, scare, empowerment, grow and vision  Can you let go of something you really like but you are not great ?
  • 12. LOOK INSIDE YOURSELF – BE BRUTALLY HONEST WITH YOU  Manager needs to develop a different skill set  Honest, brutal assessment early employees’ strengths and weaknesses  Devote significant time to hiring the right people  Recognize own limitations and hired to support weaknesses.  Devote most your time to company biggest problems and opportunities  Acquire skills, don’t change your personality.
  • 13. OR MAYBE JUST FOLLOW THE FOUNDER’S LIFECYCLE ARROGANT IGNORANT DUMB LAZY DEAD SOURCE – CFL – challenges on the pathway from a Startup to a lasting enterprise
  • 14. EVOLVING SET OF TRUSTWORTHY ADVISOR  Not afraid to provide harsh criticism  Nor afraid to show fears  Listen to them  Evolve their skills as company evolves  If deliver value deliver benefits
  • 15. ORGANIZATIONAL STRUCTURE Leadership 1 Decision - making and - structure 2 People 3 Work processes and systems 4 Culture 5 Source: The Bridgespan Group: Designing an Effective Organizational Structure
  • 16. DEVELOP A CULTURE Adopt the mentality “employees first, customers second” Prioritize your culture as the most important part of your business. Companies can’t scale without the right team
  • 17. DEVELOP A CULTURE  Personality (distribution, conflict and mirror)  Transparency (how much you want and adjust)  They WHY forward (identify and communicate )
  • 18. DEVELOP A CULTURE Cultivate an honest and open culture where employees feel comfortable being 100% honest about the way they feel INSPIRED by – DInnerLab Embrace Healthy debate, Forget about cultivating a “feel good culture” and focus on actively working through each Problem INSPIRED by - WORKPOP
  • 19. SO TO END 1. LET IT GO 2. EVALUATE YOURSELF AND HIRE BETTER PEOPLE THAN YOU 3. ADVISORS 4. ORGANIZATIONAL STRUCTURE 5. CULTURE 6. FUN

Editor's Notes

  1. Have involved in more than 15 startups as Chairman of the Board, CEO, Interim CEO, Board Member, CEO advisor and Chief Commercial officer, apart from a small angel investor Have taken (or in the midst of it) 3 companies from seed investment to Series A Have grown companies to more than 20 employees and presence in 5+ countries I have been involved with Baltic startups since 2010 and I believe two of them will be one of those above 100 Mio valuation within next 3 years I love it and I care about your success but also you enjoying the ride
  2. There are many challenges when it comes to setting up and growing a business; from accessing finance to hiring staff and everything in between. But a perhaps less obvious hurdle is making the challenging transition from founder to MD or CEO. It’s a change that many owners of successful and growing businesses have to make at some point, but it’s one that can be difficult to deal with. Relinquishing control and becoming more of a supervisor of the business is not an easy task for many entrepreneurs who are used to being the person driving growth on the ground Transition from being someone with a great idea to someone who can be a great manager.
  3. Note the amount of alcohol on the left corner, fundamental at some point of your brainstorming  But basically a bunch of guys (or girls) who usually knows each other get together Usually there is the one with the idea that has convinced the others to join and somehow he may be the CEO But at the end communication is easy, there is no recruiting, planning is simple (we need to finish this in the coming week or weeks) Culture ? You have to be kidding me – we work our butt off and we hope to get somewhere hopefully sooner than later
  4. And that my dear ladies and gentleman is called Growth and it is exciting But it is a very different beast and in fact at some point the guy with the grey hair does not know the name of the lady in the orange sweater for weeks unless this is managed
  5. First of all, it’s vital to decide whether You want to become the CEO or MD You are suited to a role as MD. Many business owners assume that moving to an MD or CEO role is the logical step but for some this will be a mistake. Do you have the skills to succeed as an MD or would you be better off in a chairman role, as the CFO or as the marketing director? Understand where you can add value to the business and then build a strong and unified team around you to plug the gaps. I believe if there is a desire but also the humbleness to understand your weaknesses many of you can become the CEO but it is not an easy journey and your company success may depend on this decision at some point
  6. School 1 – Founder CEO ohhh yeahhh Not all founders can become great CEOs, but most of the great companies in our industry were run by a founder for a long period of time, often decades, and we believe that pattern will continue. We cannot guarantee that a founder can be a great CEO, but we can help that founder develop the skills necessary to reach his or her full CEO potential. School 2 – Professional CEO ohh yeahhh A company whose founder stays in the CEO position as the business expands has a greater chance of failure, but there are several steps that can be taken to reduce this risk
  7. Can you let go ? Real delegation Can you really evaluate your strengths and weakness and hire pople better than you on your weak spots Can you develop a culture Can you develop a set of advisors that can be brutally honest with you and help you on your journey Yes yes this is a fifth one but you need to keep having fun
  8. “It’s a really hard line to walk. It’s about letting go where you have the least value and holding on where you know best what you are doing.” “You begin to need to bring in new people,…….It’s an exciting time because what you’ve created begins to grow but it can also be a scary time because you have to start letting go of the reigns in certain areas and not only letting go of the reigns but you need to empower people around you to make choices and grow the business based off your vision.” Let me ask you – Can you let go of something you really like doing but deeply inside you know you are not that great at it ?!!!!
  9. “As you grow as a manager, and start managing other managers, you need to develop a different skill set,” Rawlings says. “It’s much different from managing the doers.” Do an honest, brutal assessment of early employees’ strengths and weaknesses Devote significant time to hiring the right people (this is without doubt the most important thing as a CEO together with raising money and keeping a vision alive) . Recognize your own limitations and hired others to support those weaknesses. Look for people who could free him to work on the parts of the business that he knows best. Devote most of your time to the company biggest problems and opportunities while letting other employees “deal with the middle.” No matter what happened to your idea, if you believe in yourself don’t change your personality.
  10. 1. Clear vision and priorities Cohesive leadership team 2 Clear roles and accountabilities for decisions Organizational structure that supports objectives 3 Organizational and individual talent necessary for success Performance measures and incentives aligned to objectives 4 Superior execution of programmatic work processes Effective and efficient support processes and systems 5 High performance’ values and behaviors Capacity to change
  11. Can you let go ? Real delegation Can you really evaluate your strengths and weakness and hire pople better than you on your weak spots Can you develop a culture Can you develop a set of advisors that can be brutally honest with you and help you on your journey Yes yes this is a fifth one but you need to keep having fun