see https://www.topconf.com/conference//duesseldorf-2017/talk/mindful-communication-for-leaders/

1. „Strong people
don‘t put others down,
they lift them up.“
(Darth Vader)

2. ?!

3. ?

4. Two years ago…

6. Picture of Book „Search Inside Yourself“ by Chade-
Meng Tan
(see last slide for source)

7. The missing link…

9. During daytime…

10. Connection
Courage
Trust

11. Nightshifts & Weekends

12. Leadership starts with YOURSELF

13. Leadership =
Connection * Courage * Trust + X

14. Leadership starts with YOURSELF

15. Leadership =
Connection * Courage * Trust + X

16. (1) (2) (3)

17. Listen (2) (3)

18. Picture of Book „The Pragmatic Programmer“ by
Andrew Hunt & David Thomas
(see last slide for source)

19. „There is one technique
that you must use
if you want people listen to you:
listen to them.“
(Andrew Hunt, David Thomas)

20. Debugging time!

23. Tom & listening…

24. Attention?
Focus?
Downloading „listening“

25. … stop ranting…

26. Leadership starts with YOURSELF

27. Full attention
Take time
Listen deeply & connect

28. Curious to learn more…?

29. Theory U
‚social field technology‘
[Scharmer et al.]

30. Mindfulness
[Good et al., Shapiro]

31. Mindfulness =
attention + awareness

32. Mindfulness =
focussed attention +
witnessing awareness

34. Getting sh*t done
in Tom‘s team…

35. Listen Ask questions (3)

36. Why do we talk about
Software Design
without involving the
developers?

37. Why do we talk about
Software Design
without involving the
developers?
They should code!

38. Pattern 1
Modal operators
You should…
We should…
We must…

39. ask questions
with
courage

40. „They should code
instead of being
involved in the design?“
WHY is that?

41. „They should code
instead of being
involved in the design?“
WHY is that?
Because we need to
get faster!

42. Pattern 2
Comparison
without comparators

43. What would YOU do ?

44. Be courageous!

45. Powerful questions
[Preuss]
Clean questions
[Grove, Rees]

46. Why do we work on
Requirements without
involving our customers?

47. Involving the
customer is too
complex!
They always ask so
many questions… .

48. Pattern 3
Generalizations

49. Be courageous!

50. Finally…

51. On team level… it worked!

52. … on other levels it did NOT.

53. Trust?
Authenticity?

54. Leadership starts with YOURSELF

55. Leading is listening deeply.
Leading is connecting.

56. Leading is asking wisely.
Leading is courage.

59. Listen Ask questions Be authentic

60. Trust yourself

61. Trust each other

62. Today…

63. listen deeply
– to people around me and to myself
ask with courage
– both: the people around me and myself
be as authentic as possible
trust myself
and trust people around me

64. Leadership starts with YOURSELF

65. ...by deeply listening to yourself
And you can start right now…

67. Sources (1)
on Listening and Mindfulness
Search Inside yourself program
• Talk: https://www.youtube.com/watch?v=r8fcqrNO7so
• Book: http://siybook.com/about-the-book/
Theory U
• Intro-Video: https://www.youtube.com/watch?v=gF8wV9OlUHc
• More info: http://www.ottoscharmer.com/publications/executive-summaries
• ulab 0x course (90min): https://courses.edx.org/courses/course-
v1:MITx+15.671.0x+3T2017/course/ - highly recommendable!
Scientific Papers on Mindfulness:
• Contemplating Mindfulness at Work (Good et al. (2016)) -
https://doi.org/10.1177/0149206315617003
• Mechanisms of mindfulness (Shapiro et al. (2006)) - https://doi.org/10.1002/jclp.20237
• Literature review on Mindfulness and Leadership (Bachelor thesis, Cosima Laube,
2017) – available on demand (mailto://mail@cosima-laube.de)

68. Sources (2)
on Asking
Powerful questions (e.g. Deborah Preuss)
• http://deborahpreuss.com/resources/DeborahPreuss_PowerfulQuestions_exercise_kit.
pdf
• http://www.agilecoachinginstitute.com/wp-content/uploads/2011/05/PQ-Cards-4-to-a-
page.pdf
Clean language (e.g. David Grove, Judy Rees)
• A good intro is in the book „The listening space“ by Tamsin Hartley
(see Chapter 1 of the book or https://www.thelisteningspace.co.uk/clean-language-2)
• Clean questions in other languages:
http://www.cleanlanguage.co.uk/articles/categories/Worldwide

69. <THE END>
Cosima Laube
@gazebo_c

70. Sources (3)
Others
Pictures:
• unless otherwise stated, they are taken from https://unsplash.com/
• Slide 6: see https://images-na.ssl-images-
amazon.com/images/I/51HomP4CyvL._SX331_BO1,204,203,200_.jpg
• Slide 11/12: Cosima Laube (License: CC BY-NC-ND)
• Slide 18/19: see https://images-na.ssl-images-
amazon.com/images/I/41BKx1AxQWL._SX258_BO1,204,203,200_.jpg