1. Colby Sean Wells
192 Halpine Road #3302
N. Bethesda,Maryland 20852
Home:240-221-3039
Cell:240-565-1020
Colbyseanwells@gmail.com
1
Personable Customer Service Associate dedicated to providing the highestlevel of customer service.Outgoing,and
efficient with the capacity to multi-task with highlights in:
Organization
Time management
Detail-oriented
Excellent multi-tasker
Strong communication skills
Flexible schedule
Superb sales professional
Organized
Cash handling accuracy
04/2014- Present
Bethesda,Maryland
Valet Parking Attendant
Federal Valet
(202) 439-6463
Drive vehicle to a specific spotin valet parking lot, secure and note the space the vehicle is parked on the
valet tag and log.
Return the tag and keys to valet key booth.
Greet all guests,open the vehicle doors (explain valet procedures and ask ifguestneeds directions),tag
keys, and perform access control duties.
Understanding and actively participating in Environmental,Health & Safety responsibilities byfollowing
established Federal Valet policies,procedures,training,and Team Member involvementactivities.
Performing other duties as assigned.
Note of any and all damages to the vehicle as well as any other relevant information.
12/13
North Bethesda,Maryland
Outdoor Education student counselor
Tilden Middle School
The high school studentoutdoor education counselors under the direction of Tilden Middle School staff carry out
these responsibilities. High school studentcounselors musthave a permission form including emergencyinformation
signed,and a field trip form signed by each teacher of her/his WJHS teacher prior to accompanying the school to the
outdoor education center.
Responsibilities include:
BUSES: AssistTilden Middle School staff with the loading and unloading ofthe
luggage buses.
SUPERVISING STUDENTS: Supervise students in sleeping quarters and in the dining hall,helping to
establish standards ofrespectfor others,cooperation in the use of the facilities,and proper care of the
building and grounds.
PUNCTUALITY: Encourage students to be punctual for all activities and model being on time.
ASSISTING TEACHERS: Accompany and assistteachers with instructional activities and evaluation
session when nototherwise engaged byagreementwith the principal or teacher-in-charge.
ACCIDENT OR ILLNESS: Report to nurse,principal,or assistantprincipal,or on-site coordinator any
accidents or illnesses.
CABIN CLEAN-UP: Supervise cleaning of cabins for daily inspection.
MEALS: Supervise students atmeals. One high school outdoor education counselor and/or a TMS staff
person will sitat each table of sixth grade students.
PRESENCE REQUIREMENT: Do not leave the campgrounds during the outdoor education program
LANGUAGE: Do not use abusive language or do anything to students to could be interpreted as corporal
punishment.
NIGHTTIME SUPERVISION: Stay with the students in quarters at night,never leaving them unsupervised.
CLOTHING: Assiststudents in selecting appropriate clothing for scheduled activities.
INVOLVEMENT: Stay involved with the program.
2. Colby Sean Wells
192 Halpine Road #3302
N. Bethesda,Maryland 20852
Home:240-221-3039
Cell:240-565-1020
Colbyseanwells@gmail.com
2
FINAL CABIN INSPECTION: Help make final inspection atthe end of the stay, with special attention to lost
articles.
10/2013 to Present
Rockville, Maryland
Cashier/Team Member
Chick Fil a (Restaurant)
(301) 881-1726
Greet customers as theyarrive at the store and provide them with information aboutproducts and/or
services
Respond to customers’ complaints and resolve their issues
Take paymentin exchange of items sold
Bag, box and wrap purchased items
Identify prices of goods using memoryor scanner
Enter transactions in the cash register and provide customers with the total bill
Sort and countcurrency and coins
Issue receipts and change to customers
Countmoney at the end and beginning ofeach shift
Process exchanges and refunds
Ensure that all checkoutcounters have enough cash
Process creditcard and check payments
Issue giftcards
Perform the duties of customer service representative when required
Assistin stocking shelves,rotating merchandise and marking prices
Ensure managementofdaily cash accounts
Ensure maintenance ofcheck out areas
Resolve customer complaints in a proactive manner
Open and close tills
Assist other staff members to work as cashier
Maintain knowledge ofstore inventory and sales activities
Keep the work area tidy and clean
11/2012 - 03/2013
Rockville, Maryland
Customer Service Team Member/ Cashier
Gap Corporation (Old Navy)
(301) 816-8633
Completed customers’ orders atcash registers near the frontof the store
Influenced customer buying decisions,by informing them aboutthe quality and style of Old Navy clothing.
Helped solve problems for customers and can balance multiple customers in a fast-paced retail
environment.
Treated all customers and Old Navy employees with respect
Maintained store appearance and cleanliness
Worked quickly withoutpressuring customers to rush,be respectful of customers’ time.Acknowledged
customers and greeted them with a smile.
Followed up with customers to see if they need additional assistance
3. Colby Sean Wells
192 Halpine Road #3302
N. Bethesda,Maryland 20852
Home:240-221-3039
Cell:240-565-1020
Colbyseanwells@gmail.com
3
Followed all cash handling procedures per companyguidelines
06/2011 - 08/2011
Bethesda,Maryland
Customer Service/Cashier
U.S. Open Golf Tournament
Communicated with customers
Utilized my listening skills to complete their orders
Communicated calmly,effectively and in a friendly manner
Stood for long periods oftime and was able to lift heavy objects
Had a flexible schedule which includes extended hours
Provided friendly, fast and accurate processing ofall types of customer transactions
Ensured no customer was ever left un-served or underserved.
Partnered with other team members,to ensure customer needs are metend-to-end
Engaged customers using selling skills to process customer purchases,including targeted offerings
Performed other duties as assigned
Diploma: June 2014
Walter Johnson High School Bethesda, Maryland, USA
Student governmentrepresentative
Student Union Member
CurrentAvailability:
M-F 5pm- !2:00am
Weekends- 5 to close & overnights