1. ALLAN ALEX MWANA
P.O. Box 62371-00200, Nairobi
Tel: 0700 057578
E-mail: allanmwana@gmail.com
I am an adaptable and self-motivated individual with experience of implementing personal
support plans which focus on the organization’s mission, welfare, needs, wants and
interests.
I’m a strong communicator with an ability to articulate clearly with the written and spoken
word. Moreover, I can manage a challenging caseload and contribute extensively to team
work while displaying a willing and helpful manner.
I am keen to find a challenging position within a caring organization where I will be able
to continue working towards improving the welfare of others, increasing my work
experience and developing my abilities.
Personal Details:
• Date of Birth: 8th
March 1990
Education and Professional Qualification:
• Diploma in Information technology 2013-2015 on going
• Kenya Certificate of Secondary Education 2005-2008
January 2014: Area Code Designs
Position : Director
January 2012: Ssesse safaris
Position : Front Office & Customer Care Executive
Duties allocated:
• Attending to customers on enquiries about Ssesse Safaris, Products and services
• Documenting and follow-up of all telephone inquiries.
• Provide quality customer service on all calls
• Directing phone calls to appropriate recipients
• Tour costing
• Preparing Tour itineraries
• Executing clients’ itineraries as detailed.

2. January 2009-November 2010: Ipsos Synnovate
Position: Field/Research Officer
Duties Allocated:
• Coding data and tabulation exercises
• Conducting surveys and interviews
• Generation of field reports
Interests and Hobbies:
• Networking
• Watching documentaries
• Listening to music
• Socializing
REFEREES
Carolyne Okwemba
Director
Ssesse Safaris
P.O BOX 62371 00200
NAIROBI
CELL: 0732 789101
Email:
carolyne.okwemba@gmail.com
Ms Jackline Abuko
Supervisor
Ipsos Synnovate
Tel: 0727 165349