1. Elizabeth M. Ireland
117 Northwoods Dr.
Mount Airy, GA 30563
(248) 519-3048
irelandbeth@hotmail.com
Objective:
I am seeking full time employment with a company where I am able to utilize my special
skills in office organization, patient services and helping others.
Employment History
Health Care Assistant
Planned Parenthood 5/2010 – 5/2013
Warren, MI
As a healthcare assistant, I was responsible for taking patient's history, vital signs and
charting information into electronic medical records. It was also my responsibility to take
blood and perform tests for STD's and pregnancy and insure that they were directed to
the proper facility for testing. Independently in charge of patient education.
Trained to be in charge of the front desk to register patients, check insurance and
schedule appointments. Worked closely with the staff scheduling shifts and Clinician's
schedules.
Billing/ Collections
Consultants in Cardiology, P.C. 5/2003 - 5/2008
Farmington Hills, MI
Trained as a receptionist in charge of checking patients in and out for their
appointments. This included; updating and entering demographics on a computer
charting system, verifying insurance information, and requesting and receiving referrals
as needed. In charge of scheduling future appointments and also scheduling any
hospital procedures that were to be done. This included scheduling with the hospital and
informing the patient of all special instructions required for the upcoming procedure and
contacting the insurance company to request any authorizations that were required.
Responsible for billing all hospital procedures and rounds for 7 physicians and creating
the daily hospital rounds list. Was also in charge of collections including payment
agreements and calling patients with outstanding balances.
Special Skills and Abilities
Trained Phlebotomist, Vital signs, MS word, MS Office, ECIS an EMR computer charting
systems. Copy and fax machines. General computer knowledge. Great strength in
customer service.
References available on request.
