The document discusses J.B. Hunt's transportation solutions including intermodal, truckload, less-than-truckload, final mile, and refrigerated services. It highlights their Customer Value Delivery program which aims to understand customer needs, deliver customized solutions, measure performance, and foster ongoing communication. The presentation also outlines J.B. Hunt's transportation management systems capabilities such as optimization technology, shipment consolidation, carrier management tools, and reporting features.

1. What’s your next move?™
SINGLE SOURCE • INTERMODAL • DEDICATED • FINAL MILE • TRUCKLOAD • LESS THAN TRUCKLOAD • REFRIGERATED • FLATBED • EXPEDITED
J.B. Hunt Single Source
Building Partnerships

2. 2What’s your next move?™ |
Agenda
Overview of Solutions
Operations – CVD®
Transportation Management
Systems
Q&A

3. 3What’s your next move?™ |
J.B. Hunt Solutions
Intermodal
Dedicated
Truckload
LTL
Delivery
Refrigerated
Flatbed
Expedited

4. 4What’s your next move?™ |
Intermodal Advantages
 Largest company-owned
container fleet
 Proprietary company-
owned chassis
 Company drivers
 Integration with other JBHT
asset offerings
 Delta Intermodal Service
Group
 Experienced Network
Management
 Carbon Emission
Reduction / Calculation
 On Site Load Securement
Analysis
 Long standing,
mutually-beneficial
relationships
 Favorable contracts
 Expedited rail ramp
entry/exit
 Expedited or standard
service available
Ownership Execution
Rail
Partnerships

5. 5What’s your next move?™ |
Dry Van Solutions
Over 21,500 capacity providers
Over 3,100 company tractors
Over 13,000 company trailers
Tractor and trailer tracking available
Team and expedited transit available
Multiple equipment types
Service to all Canada and Mexico

6. 6What’s your next move?™ |
LTL Solutions
Customized solutions
Online rate quotes & booking
Online BOL, track and trace
Multiple pricing options
Special handling capabilities

7. 7What’s your next move?™ |
LTL Solutions
Customized solutions
Special handling capabilities
Lift gate
Temperature protect
Expedited
Online BOL
Online track and trace
Online rate quotes
Online booking
Multiple pricing options
Czarlite® rates available
Per pallet pricing
Contracted rates
Multiple carrier options

8. 8What’s your next move?™ |
LTL Consolidation
Cross Dock
Pool Points
Zone Skipping
Warehousing
Transloading
Distribution Services
ETP – Enterprise Transportation
Planning

9. 9What’s your next move?™ |
Over 3,000 teams available
Service to US and Canada
Specialized Services Available
Equipment Available
48’ and 53’ Vans
Refrigerated
Flatbed
Straight Truck & Cargo Van
Team & Expedited Solutions

10. 10What’s your next move?™ |
Final Mile Solutions
Home & Office Delivery
Dedicated equipment used
Warehousing available
Product set-up available
Drop off and white glove
delivery
Full delivery visibility
technology
Uniformed staff
Branded equipment

11. 11What’s your next move?™ |
Transportation Management
Single Source Management
Network and Freight Optimization
Bid Management
Freight Payment Audit
Carrier Risk Consultation
Site Selection
Consulting

12. What’s your next move?™
SINGLE SOURCE • INTERMODAL • DEDICATED • FINAL MILE • TRUCKLOAD • LESS THAN TRUCKLOAD • REFRIGERATED • FLATBED • EXPEDITED
Operations - CVD
What’s your next move?

13. 13What’s your next move?™ |
Customer Value Delivery®
13

14. 14What’s your next move?™ |
Customer Value Delivery®
UNDERSTAND
 Cross-functional process involving sales, operations & IT groups
 Calls and meetings scheduled to ensure a clear understanding of
specific needs, connectivity and activities
 Key performance indicators mutually identified
 Enables a seamless startup process

15. 15What’s your next move?™ |
Customer Value Delivery®
DELIVER
 Implementation process started
 People, equipment, and systems placed
 Systems connectivity finalized
 Operations team begins executing designed solution
 Manage exceptions

16. 16What’s your next move?™ |
Customer Value Delivery®
MEASURE
 Award-winning technology measures performance
 Weekly, monthly, and year-to-date intervals
 Evaluate planned vs. actual performance
 Review successes or issues
 Establish priorities for continuous improvement

17. 17What’s your next move?™ |
Customer Value Delivery®
COMMUNICATE
Formal communication methods
Planned review events
Mutual review of past performance
Discussion of future priorities
Strong relationship building

18. 18What’s your next move?™ |
Customer Value Delivery®
ANTICIPATE
Always seeking to improve performance
Create more value and control costs
Analysis and idea creation
Improve position in respective markets

19. What’s your next move?™
SINGLE SOURCE • INTERMODAL • DEDICATED • FINAL MILE • TRUCKLOAD • LESS THAN TRUCKLOAD • REFRIGERATED • FLATBED • EXPEDITED
Connectivity
What’s your next move?

20. 20What’s your next move?™ |
Information Technology Overview
Award-Winning
350 internal technology employees
40+ industrial engineers
40+ offshore developers
Premier 100 Leader – Kay Palmer, CIO
Premier 100 Leader – Tracy Black, SVP IT
Differentiators
Handheld Technology
Full feature “in-cab” systems
State of the art call center technology
Proprietary optimization technology (ETP)
Best-in-class safety technologies
Complete carrier management
Complete system integration
Proven integration with3rd Parties (SAP, Oracle, etc...)
Internet enabled self-service support (myJBHunt)
Web services and automation to integrate corporate web sites
EDI and XML supports large volume data exchange
CRM Software
Most Innovative Third
Party Service Provider

21. 21What’s your next move?™ |
TMS Customers

22. What’s your next move?™
SINGLE SOURCE • INTERMODAL • DEDICATED • FINAL MILE • TRUCKLOAD • LESS THAN TRUCKLOAD • REFRIGERATED • FLATBED • EXPEDITED
Critical TMS Components
What’s your next move?

23. 23What’s your next move?™ |
Our System
Manage Freight
-Tender
-Optimize
-Appointment
Scheduling
-Track & Trace
Manage Carriers
-Tender
-Status
-Invoicing
Manage Drivers
-Safety
-Directions
-Fueling
Analysis
Contract
Management
Rate Publication
Spot Quote
Management
Routing Guide
Perfect Invoice
-Auto Pay
Freight Charge
Calculation
Freight Payment
Interface
Reporting
-KPI Reporting
-Cost Analysis
-Carrier Turndown
-Mode Conversion
-Routing Guide
Compliance
-Data Storage
-Proof of Delivery
Shipment
Consolidation
Routing &
Scheduling
Mode Selection
-LTL
-Multi-stop TL
-Dedicated Fleet
-Intermodal
-Truck
Carrier Selection
Optimization

24. 24What’s your next move?™ |
Modeling and Optimization Capabilities
 Enterprise Transportation Planning (ETP)
Consolidate Shipments
Route and schedule
Select best mode
 LTL
 Multi-stop TL
 Dedicated fleet
 Intermodal
 Truck
 Other
Select Best Carrier
Subject to service and other constraints
 Best-in-Class Optimization Technology
Planning

25. 25What’s your next move?™ |
Operationally Implementing ETP
Inputs:
• LTL, TL Rates
• Shipment Level
information
• Backhaul information
• Location Level
information
• Fleet Resource
information
Outputs:
• Multi-Stop TL
Shipments
• LTL Shipments
• Routing &
Scheduling
information
Web Interface Web InterfaceOptimization
Engine
Planning

26. 26What’s your next move?™ |
Example – Mode Optimization, Truck to Intermodal
Conv.
Results:
A large retailer significantly converted their truck volume to intermodal
Carbon savings and transportation cost savings always move together
OTR IM OTR IM
Loads 1,701 12,810 1,681 19,084
Avg LOH 468 1,737 426 1,452
Point to Point Miles 795,000 22.23MM 716,000 27.7MM
Tonnes CO2e 1,725 25,167 1,583 30,876
Total CO2e
Carbon Savings 0 18,425 0 24,229
Total footprint redution %
2007 2008
32,45926,892
43%41%
Approach:
Leverage 20 yrs of Intermodal Exp.
 Network understanding
 Service and schedules understanding
 Intermodal economics
Optimize for low-cost solution
 Meeting service requirements
Planning

27. 27What’s your next move?™ |
Example – Multi-Stop TL Routing and LTL Consolidation
Data Detail
 606 shippers/receivers
 Shipment data:
MONTH Shipments WEIGHT
Sep 07 588 11,879,205
Oct 07 759 15,251,076
Nov 07 722 13,639,369
Dec 07 677 13,649,556
Jan 08 774 14,996,096
Feb 08 691 13,842,830
Mar 08 667 13,847,616
Apr 08 664 13,381,047
May 08 611 11,857,716
Jun 08 564 11,361,615
Jul 08 520 9,854,582
Aug 08 511 10,092,189
TOTAL 7748 153,652,897
Planning

28. 28What’s your next move?™ |
Web Portal – Routing/Transit Guide
 Displays available
transit modes and
costs:
LTL
Dry Van
Intermodal
 Calculates transit
times
Lane Optimization & Mode Selection
Procurement

29. 29What’s your next move?™ |
Rating & Publication System
Customer specific rate
publication system
Point to Point
Zip to Zip
Zip Range
State to State
Backup Matrices
Accessorials
Contracted time periods
Procurement

30. 30What’s your next move?™ |
Streamlined Menu
Quick Track
Automatic Notifications
Logon As External User (web based)
J.B. Hunt Transport News
Quick Reports
Customized Reports
Online Forms
Quick Links
Detailed list of loads-delivered,
scheduled, in progress, history
View and print documents as
needed (POD, Invoices)
Design custom reports that
meet your individual needs.
Create automated notifications
to stay informed.
Access to updated J.B. Hunt
documentation, information
and services
Internet Enabled Self Service
Execution

31. 31What’s your next move?™ |
Auto-Tendering Capabilities
Internet, Spreadsheet, and EDI Load Tendering
EDI Load Tender Data Stream
ISA*00* *00* *14*098630254OMD *ZZ*HJCS1 *070726*04
38*U*00301*000098507*0*P*>
GS*SM*098630254OMD*HJCS1*070726*0438*98506*X*003040
ST*204*001857615
B2**HJCS****11285856**DF
B2A*00*LT
G62*BB*070726*W*0418*LT
G62*10*070731*U*0700*LT
R3*HJCS*B**J
S5*1*CL
LAD*PLT*25*L*50922***ON*0000025021
N9*QN*001
N9*IA*TIER4
N9*CO*0000025021
G62*69*070731*U*1400*LT
N1*SF*ST. LOUIS MO*92*52400
S5*2*CU
LAD*PLT*25*L*50922***ON*0000025021
N9*QN*002
Execution

32. 32What’s your next move?™ |
Shipment Consolidation
Execution

33. 33What’s your next move?™ |
LTL Consolidation – Basic Structure
Consolidation
Location
Shipper #1 Receiver #1
Receiver #2
Receiver #3
2
OTR (ICS / JBT)
Teams
Consolidation
Location
Intermodal
Shipper #2
Shipper #3
Step 1:
LTL Pickup
Step 2:
Cross Dock
Step 3:
Line Haul
Step 4:
Cross Dock
Step 5:
LTL Delivery
Execution

34. 34What’s your next move?™ |
Best In Class Load Management
 Dynamic Carrier Selection
 Automated Freight Charges
 Line Haul
 Fuel Surcharge
 Accessorial Management
 Load Tender and Trace
 Dynamic Planning
 Monitoring Options
Execution

35. 35What’s your next move?™ |
Best In Class Carrier Tools
Proprietary Routing
Customer Established
Hunt Established
Fully Integrated CMS
Carrier Contact
Payment Options
Insurance & Safety Data
Automated Uplink With
DOT
Fully Staffed Carrier
Relations Department
Carrier Communications
Execution

36. 36What’s your next move?™ |
Supply Chain Visibility
 On-Time performance is
measured daily, weekly
and monthly
 Appointment reset actions
are tracked by category
 The customer report card
identifies key performance
metrics by customer and
facility
 Real-time load monitoring
Execution

37. 37What’s your next move?™ |
Perfect Invoice
Rating engine
Invoice processing
Payment processing
Claims Management
Financial Reporting
Settlement

38. 38What’s your next move?™ |
Reporting and Analysis
M M _ Y Y Y Y M OD E C OST M OD E C OST $ %
LTL $ 91,404 LTL $ 17,313
TL $ 805,389 TL $ 813,255
$ 8 9 6 ,79 3 $ 8 3 0 ,56 9 6 6 ,2 2 5$ 7%
LTL $ 54,158 LTL $ 5,735
TL $ 658,017 TL $ 676,445
$ 712 ,175 $ 6 8 2 ,18 0 2 9 ,9 9 5$ 4 %
LTL $ 45,093 LTL $ 7,615
TL $ 747,241 TL $ 747,486
$ 79 2 ,3 3 4 $ 755,10 2 3 7,2 3 2$ 5%
LTL $ 34,483 LTL $ 1,469
TL $ 662,473 TL $ 678,083
$ 6 9 6 ,9 57 $ 6 79 ,553 17,4 0 4$ 2 %
LTL $ 33,575 LTL $ 6,544
TL $ 745,473 TL $ 753,418
$ 779 ,0 4 9 $ 759 ,9 6 3 19 ,0 8 6$ 2 %
LTL $ 23,654 LTL $ 1,273
TL $ 666,264 TL $ 677,016
$ 6 8 9 ,9 18 $ 6 78 ,2 8 9 11,6 2 8$ 2 %
LTL $ 37,633 LTL $ 13,139
TL $ 756,796 TL $ 751,068
$ 79 4 ,4 3 0 $ 76 4 ,2 0 7 3 0 ,2 2 3$ 4 %
LTL $ 21,282 LTL $ 9,280
TL $ 613,688 TL $ 616,285
$ 6 3 4 ,9 70 $ 6 2 5,56 5 9 ,4 0 5$ 1%
LTL $ 28,420 LTL $ 4,571
TL $ 603,202 TL $ 617,190
$ 6 3 1,6 2 2 $ 6 2 1,76 1 9 ,8 6 1$ 2 %
LTL $ 45,074 LTL $ 11,437
TL $ 620,596 TL $ 639,297
$ 6 6 5,6 70 $ 6 50 ,73 4 14 ,9 3 6$ 2 %
LTL $ 32,006 LTL $ 5,949
TL $ 580,742 TL $ 591,054
$ 6 12 ,74 8 $ 59 7,0 0 4 15,74 4$ 3 %
LTL $ 28,004 LTL $ 6,034
TL $ 605,749 TL $ 620,855
$ 6 3 3 ,753 $ 6 2 6 ,8 9 0 6 ,8 6 3$ 1%
A C TU A L OPTIM A L SA V IN GS
Jan- 0 8
Feb- 0 8
M ar- 0 8
A pr- 0 8
M ay- 0 8
Oct - 0 8
N ov- 0 8
D ec- 0 8
Jun- 0 8
Jul- 0 8
A ug- 0 8
Sep- 0 8
Settlement
Optimization Savings:
Spend Trends:
Rate Benchmarking:

39. 39What’s your next move?™ |
Sample Implementation Plan
 Implementation Start-Up (30 days or less)
***
 On-Site Manager (60-90 days)
***
 Web Based TMS Phase 1 (30-60 days)
Pricing, Routing & Transit Guide
 Web Based TMS Phase 2 (timeline TBD)
TL/LTL Auto Tendering Functionality
 Web Based TMS Phase 3 (timeline TBD)
Optimized LTL Consolidation & Mode Selection
Data, KPI Measurement, Documentation Retrieval
Long Range Planning

40. 40What’s your next move?™ |
What’s your next move?