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Investigating Sino-British
Transnational Partnership
Development through the Practices
of Faculty
Claudia M. Bordogna FHEA
School of Education
University of Huddersfield
Rationale for Research
• Global changes stimulated by world polity have
prompted higher education institutions to
reconsider their attitudes towards
internationalisation (Knight, 2005, 2013).
• One method for realising international
opportunities afforded by neo-liberal policies is to
develop international partnerships.
• HE Institutions seek alliances in which to develop
the critical mass needed to ensure their survival
(Bennell & Pearce, 2002).
Rationale for Research
• Naidoo (2009) argues with student mobility likely
to slump, transnational education represents a
key growth area, with demand from Asia likely to
grow (British Council, 2013).
• Understanding what generates sustainable and
valuable partnerships is arguably of critical
importance to the business of contemporary
higher education.
Contribution to Knowledge
• A lacuna exists in transnational discourse - how
partnerships, once initiated by the strategic level
are operated by faculty members in order to
create sustainable and valuable partnerships
(Spencer-Oatey, 2012, Keay et al., 2014).
• Study aims to facilitate understanding of: how
activities, undertaken by faculty members at the
operational stage of Sino-British transnational
‘joint programmes’, affects the development of
social and partnership capital (Eddy, 2010).
Partnership Theoretical
Frameworks
• 3rd Generation CHAT (Engeström 2001).
• Managerial/ organisational tool to improve capacity
for working across boundaries (Daniels & Edwards, 2010).
UK Sino
Social Capital Theoretical
Frameworks
• ‘Resources embedded in a social structure that are
accessed and/or mobilized in purposive action’ (Lin 2001, p. 29).
• What resources are embedded in the partnership network?
• How do they help in generating purposive action?
• What do purposive actions generate in terms of outputs?
E.g. trust, commitment, defensiveness, frustration? (Field,
2008)
• Can access to embedded resources be restricted, or
blocked?
• Can embedded resources be developed and enhanced
through action?
• Social Action Theory (Weber, 1978).
Methodology
Holistic (single-
unit of analysis)
Multiple-Case Design
Partnership
Case A
2 UK 2 Sino
Partnership
Case B
2 UK 2 Sino
Partnership
Case C
2 UK 2 Sino
Partnership
Case D
2 UK 2 Sino
Context Sino-British Context Sino-British
Context Sino-British Context Sino-British
Adapted from Yin (2014, p.50).
Partnership D: Sino Partner
1. Conflicting Systems
– British system operating in China- “it’s not British you
know.”
– British education but not a British experience.
– Same timetabled system as UK- “completely help
communication” “continuity of communication.”
– Multiple TNE programmes in operation at delivery
partner- “I felt lost…nightmare” “I didn’t feel I belonged to
anyone.”
Example:
– Activity: Teaching (on multiple TNE arrangements).
– Multiple responsibilities, growing ‘to do lists.’
– Multiple expectations from multiple stakeholders.
– Prioritisation of tasks?
Sino Partner Hannah
• Conclusions
– Multiple stakeholders – purposes not clear. Prioritise one
activity over another? Could be seen as procrastination,
passiveness, inertia by other stakeholder groups.
– Cannot find the time to develop the connections they
need to build partner relationships, due to high level
demands imposed by multiple stakeholders.
– Sino faculty feel they do not have the time to learn and
reflect about their practice, often taking/ extracting UK
knowledge and support embedded in the partnership
structure, but do not have the time to reciprocate in its
development.
Partnership D: Sino Partner
2. Training & Support
– Share UK knowledge- “bring this knowledge to us” “very good
training…details…too general sometimes the information.”
– Training needs to be detailed- “no one taught us what to
do…discovering by ourselves” “not enough support…feeling
lost a little bit.”
Example:
– Activity: Online marking of student assignments.
– Not sure how to use Grademark “lot of time-wasting really.”
– Internet in China “challenging” “poor capacity for student
numbers.”
– UK recognised limitations of technology and negotiated a
different approach- “very glad” “very well received.”
Sino Partner Hannah
• Conclusions
– Faculty need access to information to complete even basis
tasks (online marking). No knowledge? activities loses appeal,
demotivates.
– Negotiation throughout the activity process and empathy
creates positive outputs.
– If activities start to demotivate individuals then individuals shut
down- “I would quit.”
– They no longer interested in engaging- almost mechanical
completion of tasks.
– Should we consider the output? In this case delivering student
grades- and not the process- not the how, but the what.
– Can we negotiate processes better, which consider the
limitations of our partners activity system?
Partnership D: Sino Partner
3. Communication
– Lack of communication with UK- “waiting for two or three days for an
answer” “I felt lost” “looking for an answer…we couldn’t find.”
– Interpreting regulations alone- “interpreting in different ways the
regulations” “my colleague understood one thing, I understood another.”
– Cannot answer student questions- “students were asking questions no
one could answer” “we were in the middle between students and the
UK.”
Example:
– Activities: 1. Marking the late submission of student coursework.
2. Emailing.
– Unsure of what UK regulations to apply.
– Assistance from UK not always timely.
– Emailing too formal and can be too emotional- “bothering” “pollute their
inbox”
– Emails can be misinterpreted.
Sino Partner Hannah
• Conclusions
– Delayed access to knowledge and support embedded in the
partnership network creates blockages in the partnership
system.
– It slows down activities (purposive action).
– Outputs generated- “lack of trust” “missing guidance.”
– Activities such as emailing can make faculty feel they are
annoying or too dependent on their partner. Can we try too
hard to access knowledge and support in which to validate our
choices and subsequent actions?
– Can constant communications actually erode social capital?
Can we ask for too much help? Is there a tipping point in
relational development?
Final Thoughts
• The student experience of TNE.
• Trade in TNE.
• Quality assurance in TNE.
• But ultimately they are all affected by the quality
and success of the partnership (relationship) that
underpins them.
• Improved efficiency, reputation and quality arises
from relationships where we understand how to
improve working relations.
• Cost opportunity = retention, time, attrition,
revenue.
References
• Bennell, P., & Pearce, T. (2002). The internationalisation of higher education: exporting education to developing and
transitional economies. International Journal of Educational Development, 23(2), 215-232.
• British Council. (2013). The Shape of Things to Come: The Evolution of Transnational Education: Data, Definitions,
Opportunities and Impacts Analysis, from
http://www.britishcouncil.org/sites/britishcouncil.uk2/files/the_shape_of_things_to_come_2.pdf
• Daniels, H., & Edwards, A. (2010). Introduction. In H. Daniels, A. Edwards, Y. Engeström, T. Gallagher & S. Ludvigsen
(Eds.), Activity Theory in Practice: Promoting Learning Across Boundaries and Agencies (pp. 1-8). Abingdon, Oxon:
Routledge.
• Eddy, P. L. (2010). Partnerships and Collaborations in Higher Education. In K. Ward & L. E. Wolf-Wendel (Eds.), ASHE
Higher Education Report (Vol. 36 number 2). San Francisco, CA: ASHE.
• Engeström, Y. (2001). Expansive learning at work: towards an activity theoretical reconceptualisation. Journal of
Education and Work, 14(1), 133-157.
• Field, J (2008) Key Ideas: Social Capital. (2nd ed). Abingdon, Oxon: Routledge
• Keay, J., May, H., & O’ Mahony, J. (2014). Improving learning and teaching in transnational education: can
communities of practice help? Journal of Education for Teaching, 40(3), 251-266.
• Knight, J. (2005). New typologies for cross-border higher education. International Higher Education, 38, 3-5.
• Knight, J. (2013). The changing landscape of higher education internationalisation- for better or worse? . Perspective:
Policy and Practice in Higher Education, 17(3), 84-90.
• Lin, N. (2001). Social Capital: A Theory of Social Structure and Action. Cambridge: Cambridge University Press.
• Naidoo, V. (2009). Transnational higher education: a stock take of current activity. Journal of Studies in International
Education, 13(3), 310-330.
• Spencer-Oatey, H. (2012). Maximising the benefits of international education collaborations: managing interaction
processes. Journal of Studies in International Education, 17(3), 244-261.
• Weber, M. (1978). The nature of social action. In W. G. Runciman (Ed.), Weber: Selections in Translation (pp. 7-32).
Cambridge: Cambridge University Press.
• Yin, R. K. (2014). Case Study Research: Design and Methods (5th ed.). London: Sage Publications.

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Developing Sino-British Transnational Partnerships- Relationship Management

  • 1. Investigating Sino-British Transnational Partnership Development through the Practices of Faculty Claudia M. Bordogna FHEA School of Education University of Huddersfield
  • 2. Rationale for Research • Global changes stimulated by world polity have prompted higher education institutions to reconsider their attitudes towards internationalisation (Knight, 2005, 2013). • One method for realising international opportunities afforded by neo-liberal policies is to develop international partnerships. • HE Institutions seek alliances in which to develop the critical mass needed to ensure their survival (Bennell & Pearce, 2002).
  • 3. Rationale for Research • Naidoo (2009) argues with student mobility likely to slump, transnational education represents a key growth area, with demand from Asia likely to grow (British Council, 2013). • Understanding what generates sustainable and valuable partnerships is arguably of critical importance to the business of contemporary higher education.
  • 4. Contribution to Knowledge • A lacuna exists in transnational discourse - how partnerships, once initiated by the strategic level are operated by faculty members in order to create sustainable and valuable partnerships (Spencer-Oatey, 2012, Keay et al., 2014). • Study aims to facilitate understanding of: how activities, undertaken by faculty members at the operational stage of Sino-British transnational ‘joint programmes’, affects the development of social and partnership capital (Eddy, 2010).
  • 5. Partnership Theoretical Frameworks • 3rd Generation CHAT (Engeström 2001). • Managerial/ organisational tool to improve capacity for working across boundaries (Daniels & Edwards, 2010). UK Sino
  • 6. Social Capital Theoretical Frameworks • ‘Resources embedded in a social structure that are accessed and/or mobilized in purposive action’ (Lin 2001, p. 29). • What resources are embedded in the partnership network? • How do they help in generating purposive action? • What do purposive actions generate in terms of outputs? E.g. trust, commitment, defensiveness, frustration? (Field, 2008) • Can access to embedded resources be restricted, or blocked? • Can embedded resources be developed and enhanced through action? • Social Action Theory (Weber, 1978).
  • 7. Methodology Holistic (single- unit of analysis) Multiple-Case Design Partnership Case A 2 UK 2 Sino Partnership Case B 2 UK 2 Sino Partnership Case C 2 UK 2 Sino Partnership Case D 2 UK 2 Sino Context Sino-British Context Sino-British Context Sino-British Context Sino-British Adapted from Yin (2014, p.50).
  • 8. Partnership D: Sino Partner 1. Conflicting Systems – British system operating in China- “it’s not British you know.” – British education but not a British experience. – Same timetabled system as UK- “completely help communication” “continuity of communication.” – Multiple TNE programmes in operation at delivery partner- “I felt lost…nightmare” “I didn’t feel I belonged to anyone.” Example: – Activity: Teaching (on multiple TNE arrangements). – Multiple responsibilities, growing ‘to do lists.’ – Multiple expectations from multiple stakeholders. – Prioritisation of tasks?
  • 9. Sino Partner Hannah • Conclusions – Multiple stakeholders – purposes not clear. Prioritise one activity over another? Could be seen as procrastination, passiveness, inertia by other stakeholder groups. – Cannot find the time to develop the connections they need to build partner relationships, due to high level demands imposed by multiple stakeholders. – Sino faculty feel they do not have the time to learn and reflect about their practice, often taking/ extracting UK knowledge and support embedded in the partnership structure, but do not have the time to reciprocate in its development.
  • 10. Partnership D: Sino Partner 2. Training & Support – Share UK knowledge- “bring this knowledge to us” “very good training…details…too general sometimes the information.” – Training needs to be detailed- “no one taught us what to do…discovering by ourselves” “not enough support…feeling lost a little bit.” Example: – Activity: Online marking of student assignments. – Not sure how to use Grademark “lot of time-wasting really.” – Internet in China “challenging” “poor capacity for student numbers.” – UK recognised limitations of technology and negotiated a different approach- “very glad” “very well received.”
  • 11. Sino Partner Hannah • Conclusions – Faculty need access to information to complete even basis tasks (online marking). No knowledge? activities loses appeal, demotivates. – Negotiation throughout the activity process and empathy creates positive outputs. – If activities start to demotivate individuals then individuals shut down- “I would quit.” – They no longer interested in engaging- almost mechanical completion of tasks. – Should we consider the output? In this case delivering student grades- and not the process- not the how, but the what. – Can we negotiate processes better, which consider the limitations of our partners activity system?
  • 12. Partnership D: Sino Partner 3. Communication – Lack of communication with UK- “waiting for two or three days for an answer” “I felt lost” “looking for an answer…we couldn’t find.” – Interpreting regulations alone- “interpreting in different ways the regulations” “my colleague understood one thing, I understood another.” – Cannot answer student questions- “students were asking questions no one could answer” “we were in the middle between students and the UK.” Example: – Activities: 1. Marking the late submission of student coursework. 2. Emailing. – Unsure of what UK regulations to apply. – Assistance from UK not always timely. – Emailing too formal and can be too emotional- “bothering” “pollute their inbox” – Emails can be misinterpreted.
  • 13. Sino Partner Hannah • Conclusions – Delayed access to knowledge and support embedded in the partnership network creates blockages in the partnership system. – It slows down activities (purposive action). – Outputs generated- “lack of trust” “missing guidance.” – Activities such as emailing can make faculty feel they are annoying or too dependent on their partner. Can we try too hard to access knowledge and support in which to validate our choices and subsequent actions? – Can constant communications actually erode social capital? Can we ask for too much help? Is there a tipping point in relational development?
  • 14. Final Thoughts • The student experience of TNE. • Trade in TNE. • Quality assurance in TNE. • But ultimately they are all affected by the quality and success of the partnership (relationship) that underpins them. • Improved efficiency, reputation and quality arises from relationships where we understand how to improve working relations. • Cost opportunity = retention, time, attrition, revenue.
  • 15. References • Bennell, P., & Pearce, T. (2002). The internationalisation of higher education: exporting education to developing and transitional economies. International Journal of Educational Development, 23(2), 215-232. • British Council. (2013). The Shape of Things to Come: The Evolution of Transnational Education: Data, Definitions, Opportunities and Impacts Analysis, from http://www.britishcouncil.org/sites/britishcouncil.uk2/files/the_shape_of_things_to_come_2.pdf • Daniels, H., & Edwards, A. (2010). Introduction. In H. Daniels, A. Edwards, Y. Engeström, T. Gallagher & S. Ludvigsen (Eds.), Activity Theory in Practice: Promoting Learning Across Boundaries and Agencies (pp. 1-8). Abingdon, Oxon: Routledge. • Eddy, P. L. (2010). Partnerships and Collaborations in Higher Education. In K. Ward & L. E. Wolf-Wendel (Eds.), ASHE Higher Education Report (Vol. 36 number 2). San Francisco, CA: ASHE. • Engeström, Y. (2001). Expansive learning at work: towards an activity theoretical reconceptualisation. Journal of Education and Work, 14(1), 133-157. • Field, J (2008) Key Ideas: Social Capital. (2nd ed). Abingdon, Oxon: Routledge • Keay, J., May, H., & O’ Mahony, J. (2014). Improving learning and teaching in transnational education: can communities of practice help? Journal of Education for Teaching, 40(3), 251-266. • Knight, J. (2005). New typologies for cross-border higher education. International Higher Education, 38, 3-5. • Knight, J. (2013). The changing landscape of higher education internationalisation- for better or worse? . Perspective: Policy and Practice in Higher Education, 17(3), 84-90. • Lin, N. (2001). Social Capital: A Theory of Social Structure and Action. Cambridge: Cambridge University Press. • Naidoo, V. (2009). Transnational higher education: a stock take of current activity. Journal of Studies in International Education, 13(3), 310-330. • Spencer-Oatey, H. (2012). Maximising the benefits of international education collaborations: managing interaction processes. Journal of Studies in International Education, 17(3), 244-261. • Weber, M. (1978). The nature of social action. In W. G. Runciman (Ed.), Weber: Selections in Translation (pp. 7-32). Cambridge: Cambridge University Press. • Yin, R. K. (2014). Case Study Research: Design and Methods (5th ed.). London: Sage Publications.

Editor's Notes

  1. AT does not explicitly engage with social capital, but it is implied In the tool through: The object3 – zone of transformation- we learn from each other The resources embedded in the activity system The object1 suggesting activities have a purpose- it suggests purposive action
  2. Both tangible and intangible resources. Interpreting the meaning behind social action.
  3. Employing a multiple-case study design of 4 Sino-British partnerships Each case therefore represents a unique partnership (activity) system as the unit of analysis (Yin, 2014). Point of interest in case (Yin, 2014) - faculty experience. Semi-structured interviews Sample: UK and China based faculty – 2 from each side = Total 16. Presentation based upon Sino Partner HANNAH.
  4. Certain programmes can operate different modes of TNE. They also may have to teach on multiple courses depending on their skill set. So they can be involved in a huge amount at any one time.
  5. In a distance relationship, any connection is important in strengthening relations as face to face contact is lacking. She feels she never has time to help develop the relationship. She only makes contact when she needs something because all the rest of the time she is too busy to make contact. Even in a single partnership we can have multiple stakeholders. Therefore with multiple partnerships we get multiple stakeholders. All vying for prioritisation.
  6. Cannot assume all partners operate the same way. Consider the OUPUT – in this case student grades- and not the process. Can we negotiate processes more, which consider our partners limitations/ situations? Appreciate the limitations of their activity systems. They are not the same as ours and resources are different. Mechanical completion of tasks- issues around quality? Social capital breaks-down overtime.
  7. Considering distance relationships rely on this for relationship operational delivery and relationship development. ACADEMIC IDENTITY? Cannot answer student questions. Making her seem incompetent or under qualified.
  8. By continuously asking, the UK partner may feel fed up with providing access to the resources of knowledge and support. Answers to questions maybe come short and curt. This may cause partners to be defensive, and not ask for further help. They may pursue actions based upon what they think is correct, not what they know is correct. The knowledge generated by the activity may cause tensions and stress. Collective learning maybe inhibited by a lack of wanting to discuss. Knowledge is therefore not transferring and developing within the network. Faculty are no longer able to access the resources required to generate purposive action. Questions as to the partnerships value and benefit prevail (Bourdieu, 2006).
  9. Also, if the partner group is not good at sharing information amongst themselves, it may leave partners no choice but to ask their partner for help. Therefore social relations WITHIN each activity system are just as important As across the whole of the partnership system.
  10. Cost opportunity- Tangible and intangible. Improved relations, improves chances of long-term success, programme expansion, Therefore income, but also attrition and retention rates and time savings are possible.
  11. I cannot say if these represent substantive themes yet, because I have not yet engaged with other faculty member interviews. Timings and access to UK can create blockages. No access to UK. Activity still needs to be completed, but she is concerned about how she does the activity and what the output will be.
  12. THESE CONCLUSIONS ARE NOT OVERARCHING OF THE PARTNERSHIP. These represent conclusions drawn from interpretations of 1 partner. The purpose of the activity is there- she knows she needs to deal with the students work to create an output in terms of grades/ marks. Yet she needs reassurance she is doing the activity correctly- following the guidelines.