1. Cindy Cooley
(903) 450-6220 cindy.cooley@hotmail.com
QUALIFICATIONS
I am a seasoned professional with over fifteen years’ experience working in the criminal justice system.
As the Deputy Chief of a juvenile probation department, I have overseen a team of probation officers,
therapeutic and clerical staff; as well as served as the next-in command if the Chief was not available.
As a Juvenile Probation Officer, I work closely with at-risk, deferred, & adjudicated youth, as well as
their families; providing guidance, supervision, local resources and making referrals to outside
agencies for services. I continuously research treatment facilities in order to provide appropriate
recommendations for the Court to consider. Relationships with local and State officials are of utmost
importance in order to provide open communication and sufficient resources to the youth and families
we serve. I have been in charge of several aspects of the probation department such as; Intensive
Supervision, Victim’s Coordinator, Court Officer, primary Mental Health caseload, Supervised Sex
Offenders and also been the Case Work data coordinator. I frequently prepare pre-disposition reports,
social histories and recommendations for disposition on juvenile cases. I have experience in developing
programming and curriculum for both juveniles and parents. For example, the Parent Orientation
class is designed to empower parents to take an active lead in the success of their child while under
supervision. In addition to my probation experience, I have also worked with foster parents and
children in therapeutic foster care, with a variety of issues including physical, emotional and sexual
abuse. I was in charge of recruiting, licensure and training foster parents. I’m also trained as a Forensic
Interviewer for child abuse cases, which requires a solid knowledge base on the issues related to the child’s
abuse and investigations. I have outstanding communication and interpersonal skills, and am goal/results
oriented. I have exceptional organization skills and decision making abilities with careful attention to
detail.
EDUCATION
TEXAS A&M UNIVERSITY~COMMERCE, Commerce, Texas
Bachelor of Science in Psychology, 1999
PROFESSIONAL & COMMUNITY ORGANIZATIONS:
• Member Community Resource Coordination Group (CRCG)
• Member of the Multi-Disciplinary Team (Child Advocacy Center)
• Member Mental Health Community Connection of Johnson County
• Member of the Texas Probation Association
• Member of the Juvenile Justice Association of Texas
• CPR and First-Aid Certified
• TJJD Certified Trainer in TRAUMA INFORMED CARE
• Certified Trainer in Family Wellness Curriculum
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2. EXPERIENCE
HUNT COUNTY JUVENILE PROBATION SERVICES, Greenville, Texas 2015 – 2016
Deputy Chief Juvenile Probation Officer
• Provide supervision and leadership to all probation employees
• Insure departmental policies and procedures are written and implemented
• Oversee courtroom activities of the probation officers
• Approve leave, travel and payroll; perform employee evaluations
• Facilitate staff meetings
• Assign cases to probation officers for supervision
• Develop and conduct education programs
• Possess excellent communication skills, multi-tasking, handle stressful and sensitive cases with courtesy
and good judgement
JOHNSON COUNTY JUVENILE PROBATION SERVICES, Cleburne, Texas 2008 – 2015
Juvenile Probation Officer
• Supervised juveniles on probation (specialty with Mental Health)
• Knowledgeable in the operation of JCMS (Juvenile Case Management System)
• Process pending criminal cases through the juvenile court system
• Prepare Pre-Disposition Reports for the juvenile court which compiles a social history, home evaluation and
criminal history of the juvenile and their family which helps make a department recommendation on the
disposition of the case
• Provides guidance to the juvenile and their family; explaining court procedure and assisting in any concerns
• Maintain a professional and positive work relationship with all court personnel, including the Juvenile
Judge/County Court at Law, the District Attorney’s Office and Defense Council
• Work closely with Psychologists, Psychiatrists, and Counselors
• Work closely with school officials including Special Ed. Departments
• Coordinate incoming/outgoing cases for out-of-state supervision through Texas Interstate compact
• Developed and facilitate the Parent Orientation Program
• Actively participate in local Community Resource Coordination Group (CRCG)
• Completed the Training for Trainers course for Trauma Informed Care
• Knowledgeable in out-of-home placements and the admissions process
• Make referrals and coordinate services to outside agencies to service juveniles and their family’s needs
• Member of the Mental Health Community Connection of Johnson County
VIRGINIA’S HOUSE- A FAMILY RESOURCE CENTER, Graham, Texas 2007 – 2008
Program Manager / Forensic Interviewer
• Conduct forensic interviews, using established guidelines regarding possible sexual abuse, physical abuse,
and/or may have been witness to a crime
• Maintain current training and research for child forensic interviews
• Assist in coordinating investigative efforts of cases by servings as a liaison between partner agencies
• Meet with non-offending family prior to interview to gather “intake” information
• Consult with law enforcement, social service agencies, District / County Attorney’s Offices to obtain or share
information regarding the status of a case
• Prepare agenda of open cases for monthly Multi-Disciplinary Team meeting. Act as facilitator for the
meeting when Executive Director is unavailable
• Provide comprehensive case management for all families’ serviced through the Center
• Testify in court as needed
• Act as the Back-up Victim’s Coordinator as needed
• Coordinate and implemented Programs through the Center, such as Life Skills Groups and Christmas Angel
Tree Project
• Manage statistical case tracking for the Center, submit quarterly reports to CACTX of services provided and
number of children served through the Center
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3. • Training in Grant Writing provided by The Grantsmanship Center
THE BAIR FOUNDATION, Wichita Falls, Texas 2006- 2007
Foster Parent Recruiter / Placement Coordinator
• Managed the daily operation of the satellite office in Wichita Falls
• Work within budgetary line items as directed by TBF National Office
• Train potential and licensed foster parent(s) on a variety of topics including sexual, physical, and emotional
abuse of children; loss and attachment issues; empathy; cultural diversity; and medication management
• Prepare extensive Home Studies on potential foster parent(s); compiling information from criminal
background checks, FBI checks, personal interviews, collection of personal references, and mandatory
training
• Complete intake process with Child Protective Services in placing children in therapeutic foster setting
• Recruit foster parents by utilizing marketing tools such as advertising, media, mail outs, and information
seminars
• Organize fund raisers and appreciation activities for foster parents and other agencies
KAUFMAN COUNTY JUVENILE PROBATION SERVICES, Kaufman, Texas 2005 – 2006
Court Officer/Juvenile Probation Officer
• Process pending criminal cases through the juvenile court system
• Prepare Pre-Disposition Reports for the juvenile court which compiles a social history, home evaluation and
criminal history of the juvenile and their family which helps make a department recommendation on the
disposition of the case
• Act as a guide to the juvenile and their family; explaining court procedure and assisting in any concerns
• Maintain a professional and positive work relationship with all court personnel, including the Juvenile
Judge/County Court at Law, the District Attorney’s Office and Defense Council
• Work closely with Psychologists, Psychiatrists, and Counselors
• Work closely with school officials
• Knowledgeable in out-of-home placements and the admissions process
• Make referrals to outside agencies to service juveniles and their families needs
HUNT COUNTY JUVENILE PROBATION SERVICES, Greenville, Texas 1999 – 2005
Juvenile Probation Officer
• ISP Officer: Supervise specialized caseload including but not limited to all Juvenile Sex Offenders
• Responsible for Juvenile Sex Offender registration requirements and updates
• Work closely with supporting agencies and personnel in coordinating services concerning specialized case
load such as Registered Sex Offender Treatment Providers, Licensed Polygraph Examiners, CRCG
Committees, Special Education and School personnel, School and Private Counselors as well as Judges,
Attorneys, co-workers and other juvenile justice professionals
• Intake Officer: Processed all new referrals to the department
• Perform all duties required as a Certified Juvenile Probation Officer
• Worked closely with detention personnel
HUNT COUNTY JUVENILE PROBATION SERVICES, Greenville, Texas
CASEWORKER 4 Clerk~ Support Staff (1997 – 1999)
• Processed all data entry of juvenile police reports, court information, supervision, placements, fees, record
community service hours, victim’s assistance information and chronological notes
• Assisted probation officers in file management
• Assisted Chief in all budgetary matters including Detention Billing
• Extensive knowledge of Windows and word processing applications
• Daily exposure to juvenile probationers and their families
• Daily interaction with agencies related to probation services
• Handled all juvenile information with confidentiality and professionalism
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