Christopher Shay Wright is a senior software engineer with over 11 years of experience developing insurance applications. He has worked at MetLife since 2005 in roles of increasing responsibility, currently as a senior software development engineer. His experience includes analysis, design, development, testing, and supporting upgrades of applications related to long term care, group benefits, and other insurance products. He holds a Bachelor of Science in Computer Engineering from Clemson University.

1. 916 Hunter Road, Fountain Inn, SC  864.593.9783  wchris82@gmail.com
Christopher Shay Wright
Professional Profile
Senior Software Engineer with more than 11 years of insurance application development experience
with an extensive background in working hands-on with all aspects of the software development
lifecycle, including analysis and design, application development, and quality assurance and control.
Professional Experience
01/2005 to Present MetLife Greenville, SC
Senior Software Development Engineer– 2012 to Present
Senior SoftwareDeveloperon the Long Term Care and Group Utilities Teams,responsible forsupport
and development ofkey initiatives over numerous applications for the 3 to 4 releases and off-cycles per
year. Key responsibilities and accomplishments include :
 Develop detailed technical documents containing information required for development ofnew
functional requirements. Oversight and review of all documentation and code developed by offshore
vendors.
 Served as Admin over TRICARE, OEMS, and LTC Cognos environments and codedeployment.
Provided support for Cognos upgrade tasks forthree products from version 8.x to 10.2.
 Conversion ofthe Group Premium Calculation rules from DB2/Cobol architecture to the
ProductXpress calculator, as well as over500customer groups forPremium calculation.
 Support and test key business functionality after the upgrade of the Ingenium code base. Served
as SME over all financial areas as well as the plan master and enrollment systems. Responsible
for upgrading and testing the ProductXpress code base after upgrading from version 2.X to 3.7.
 Design, development and deployment of the Product and Plan Configurator (PPC) rules and
models for Life, Disability, and Voluntary Benefit products as part of the CAT project.
Information Systems Consultant – 2007 to 2011
Promoted to ISC position to continue to drive technology to meet the business goals. Assumed
leadership role overkey initiatives as follows:
 Re-engineering of the Long Term Carefinancial reserving process to an automated monthly process
with no manual intervention.
 Conversion ofthe TIAA Premium Calculations from a Cobol code base to ProductXpress 2.X
 Design, code, and implementation ofthe Long Term Care IVRsystem to improvethe customer
experience with MetLifebusiness.
 Served as an administratorover the LTC Cognos environment, as well as converted the Cognos
environment over to version 8.X.
 Developed a rateincreaseprocess for the TIAA and Group lines ofbusiness utilizing existing
ProductXpress functionality to provide rate models.
Programmer Analyst – 2005 to 2006
Responsible for the coordination of multiple keyenhancements to the Long Term Care application to
align with business needs. Responsibilities included:
 Interaction with Lead BSA’s and Business users to develop functional requirement specifications.
 Organization ofmultiple JAD sessions to efficientlycaptureneeded product enhancements.
 Design and development of business processes to meet functional requirements within the LTC
Ingenium application and the Cognos reporting application.
 Assistance in the conversion ofthe Individual Business Premium calculator from mainframe
COBOL into a ProductXpress 2.X Calculatorcode base.

2. 916 Hunter Road, Fountain Inn, SC  864.593.9783  wchris82@gmail.com
Christopher Shay Wright
Education
08/2000 to 12/2004 Clemson University Clemson, SC
Bachelor of Science in Computer Engineering
Technical Skills
 Programming: COBOL, ProductXpress, Cognos, DB2 SQL, Ingenium, CICS
 Productivity Tools: MS Office Suite including Word,Excel, PowerPoint, Access, Outlook, VISIO
and Project, ProductXpress Designer 3.7, Cognos FrameworkManagerV10, Borland Starteam,
Attachmate Extra Extreme,Advanced Query Tools, Remedy, Buildforge
 Operating Systems: Windows, UNIX/LINUX, MAC OS,MSDOS
 Software Testing: Quality Center
Additional Skills
 Possess strong insurance industryknowledge with primary focuses in the financial and analytical
areas, such as reserve and premium calculations.
 Experienced with collaboration and leadership over large teams, both onshore and off, in order to
meet and deliver key business functionality with no fallout.
 Strong knowledge of DB2 and development of complex SQL queries to ensure proper customer
service.
 Proficient in IBM Rational Developer for System Z V9.0.
 Experienced with implementation of consumption of key web service initiatives, including IBSE to
meet MetLife security standards and Livelink for ease in customer documentation. Also experienced
with hosting of web services for outside systems consumption.
 Proficient with Sharepoint site development and administration.
 Strong understanding ofMetlife file transfer regulations, both within MetLife and outside transfers
thru DET standards.
References
References are available on request.