1. CHRISTINE
FOLCIK
CHRISTINEF5151@YAHOO.COM
860-919-8503
OBJECTIVE
To secure a challenging position
while enhancing the company’s
productivity and reputation
SKILLS
A team player with the ability to
work in a fast pace setting.
Friendly, dependable and flexible.
TECH
Proficient in Microsoft Word and
Outlook. CRM Vin Solutions, Shop
Watch and Xtime. Intermediate in
Access, Excel, Powerpoint. AR/AP
and Quickbooks experience.
EXPERIENCE
LOEHMANN BLASIUS CHEVROLET
OCTOBER 2016-PRESENT
VEHICLE UPGRADE MANAGER. LIAISON BETWEEN SERVICE AND SALES.
CUSTOMER SERVICE/CAPITAL CONTRACTORS
November 2015-July 2016
Inside Sales. Establishing relationships with businesses. Calling over
100 businesses a day. Setting appointments for Sales team.
Receptionist duties. Research for leads and creating excel lists.
Directing customer complaints to Regional manager and Project
managers.
BDC MANAGER/MERDIEN HYUNDAI/ALFANO AUTO GROUP
March 2011-April 2014
Managed 5 internet specialists, customer service. Training,
designing scripts and goal setting. Event planning and increasing
company presence using networking. Managed Social media. Met
with vendors to determine development of leads and publicity.
Handling difficult customer complaints and resolution. Designed
exit interview process to improve CSI and assure customer
confidence. Resulting in highest service and sales profit in company
history.
EDUCATION
CATHERINE GIBBS BUSINESS SCHOOL
VOLUNTEER EXPERIENCE OR LEADERSHIP

2. 2
Supported women and families transitioning from domestic
violence with CCADV.
Involved with local Chamber, ran ticket booth at Apple Harvest.