Customer service is very important and of course, there are a million articles and blogs talking about how remarkable customer service will boost up sales.
Providing Remarkable Customer Service on eBay - Tips from Chris Bowser
1. Providing remarkable customer
service on eBay – Chris Bowser
reviews
http://fbadistribution.com/providing-remarkable-customer-service-
ebay-chris-bowser-reviews/
2. Index
• Introduction
• Language & Tone of online content
• Give responses immediately
• Ship instantaneously and guardedly
• Don’t accept returns
• Enquires
• Conclusion
• Visitor’s Site
3. Introduction
• Customer service is very for the sale.
• Million articles and blogs talking about how remarkable
customer service.
• EBay is one of the most reputed sites in the ecommerce world
and it stands alongside Amazon.
• Craiglist in user strength and product base.
• It is very important to provide excellent customer service on
eBay
4. Language & Tone of online
content
• The language for your online content must not be harsh and
rude. For instance:
• We do not ship internationally
• You must contact us if you wish to return the item
• Can be rephrased more pleasingly like
• We ship throughout the United States of America
• Please contact us and we will surely help if you want to return the
item
5. Give responses immediately
• You should respond to queries and questions immediately.
• If you don’t, then the customer will buy from a website where
they are treated promptly.
• So during the day which consists of a hectic schedule, set
aside some time for responding to messages and calls.
6. Ship instantaneously and
guardedly
• You have to ship promptly as customers want a product to be
delivered immediately.
• They are willing to pay extra for swift customer shipping and
they would like to have same day delivery.
• Take care to ship without damage as broken items will attract
negative feedback
7. Don’t accept returns
• This is a red flag and it will surely sabotage your sales.
• Customers will not buy from you if you don’t accept returns.
• They feel dubious about the kind of product that you are
going to deliver and are not ready to take any risks.
• But, accepting returns does not mean that you can deliver a
product in a bad shape.
8. Enquire
• This is a very good idea for customer service on eBay.
• It promotes brand loyalty. Message or call them and ask them
how the product they purchased was.
• Be courteous and take their feedback telling them that you
will surely take their suggestions.
• Thank them for spending time in giving their feedback.
9. Conclusion
• These are most important tips to provide valuable customer
service on eBay.
• It will surely generate increased and improved sales.
• Chris Bowser review to provide exceptional customer service
on eBay.