Learn about Oracle Hospitality's OPERA Cloud Services, the Next-Generation Hotel Management Property Management System

1. OPERA Cloud Services
Next-Generation Hotel Management

2. Copyright © 2019, Oracle and / or its affiliates. All rights reserved. 2
Agenda
• Product Overview
• Benefits
• Value
• Customer Success
• Industry Leadership
• Q & A

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Product Overview
• Next-Gen OPERA Property
Management System
• Secure, cloud-based,
mobile-enabled platform
• Integration and scale for a
great customer experience

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Key Benefits
• Reduced IT complexity
• Enhanced guest experiences
• Improved operating efficiency
• Increased employee productivity
• Profile management
• Seamless view of data across properties
• Data security, scalability and reliability

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Value
• Bring new properties online faster
• Increase customer lifetime value
• Empower staff via mobile technology
• Maximize bookings and increase margins
• Fully integrated systems
• Build successful brands and create growth

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Customer Success
• Marriott International
• 1,200 current locations
• Expanding to 4,300 locations
• Mobile check-in and check-out
• 86% satisfaction rate
• Stronger impression of Marriott

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Customer Success
• Dalata Hotel Group
• Rapid expansion
• Transitioned 11 different PMS to OPERA cloud
• Consolidated 9 brands to 2
• Standardized reporting
• Clearer view of customer

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Industry Leader
• Used by 8/10 world’s top hotel groups
• Trusted partner of independent hotels as well as large
chains with multiple brands and thousands of hotels
• Building on 42 years of technology expertise

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Questions