2. “Never doubt that a small group of thoughtful
citizens can change the world. Indeed, it is the
only thing that ever has.”
Margaret Mead
An American Cultural Anthropologist’

3.  Toidentify and analyze the stages of group
development and its impact on group performance.
 Toacquire the skills necessary to intervene and
improve individual and group performance in an
organizational structure.
 Tobuild more successful organizations by applying
techniques that provide positive impact on goal
achievement.

4. Groups are two or more
individuals who interact with
one another, share similar
characteristics and
collectively have a sense of
unity, mutual influence, a
common feeling of
camaraderie, and who work
together to achieve a common
set of goals~

5. Task group- a facilitation group that includes task forces,
committees, planning groups, etc. They serve the following
purposes meeting clients, organization and community
needs. Conquering the task at hand. EJC is a Multi-
functional Task Group.
Psycho educational- works with well functioning
individuals who may have an information deficit and
focuses on developing members cognitive, affective, and
behavioral skills through a structured set of procedures. The
goal of this group is to prevent an array of educational
deficits and psychological problems while integrating
factual information.
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6. Counseling- specialize in participants resolving
problems of living. The difference of this group
and psycho-ed group is that it deals with the
conscious problems and is not aimed at major
personality changes
Psychotherapy-these specialist help participants to
remediate psychological problems such as
depression, sexual differences, eating disorders, ect.

7.  Groups are structured by
policies, standards, principles, organizational and business
models, legislation and social norms (acceptable behaviors)
 types of EJC norms are: positive environmental ambivalence
and personal conduct, supportiveness, productive work
performance and attendance, assistance, respect, dedication
and loyalty, appropriate dress code, empowerment and self-
management, representativeness and diversity.
 A groups structure provides direction, clarity, purpose and
predictability to the groups functioning.

8. • Take place in the groups development and are:
all the elements and its dynamics, basic to the unfolding
and creation of the group from the time it begins to its
termination.
• There are also a set of “Stages” that all groups
experience, through the groups (members) the groups
development, progress and success/failure.
• Learning the stages of development assist all members
and is vital to the groups successful functioning.

9. Pre-group, Initial Stage, Transitional
Stage, Working Stage and Final Stage
The Pre-group Stage- takes place before the group
is created or when new members first join. Many
questions regarding the groups purpose, goals
and expectations are unclear;
questions, insecurities and the directions of the
group must be explained.
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12.  encouraging;
 improving group atmosphere;
 harmonizing;
 compromising;
 gate-keeping.
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13.  dominating/controlling;
 blocking;
 manipulating;
 belittling;
 splitting hairs.
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14. Assigned roles - chair, secretary, manager,
treasurer, etc;
Emergent roles - confidant, group clown,
gossip, mentor, etc;
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15. Role Ambiguity - worker is unclear of job
definition;
Role Conflict - worker experiences job
overlap.
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16. Symbolic - office, administrative support,
perks;
Impact - authority, hierarchy, decision-
making, rewards.
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17. Affected by the ability of the group to:
Work as a unit, share tasks, recognize member
contributions;
-VS-
Conflict, role ambiguity, lack of motivation;
-Attracts-
High performers, opportunists, achievers;
-Affected by-
Group size, cliques, acts of protest, self-interest
behaviour
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19. Are a result of:
 high skills, high motivation;
 have a clear picture of group goals;
 high performance;
 success attracts others;
 opportunity for individual recognition;
 recognition of professionalism.
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