1. “A STUDY OF AFTER SALES SERVICE IN LG PVT LTD,
VIJAYAWADA”
A PROJECT WORK SUBMITTED TO
KRISHNA UNIVERSITY, MACHILIPATNAM.
In partial fulfillment of the requirement for the award of the degree of
BACHELOR OF BUSINESS ADMINISTRATION
Submitted by
CH PRANOYRAJ
Regd.No:Y166194003
ACADEMIC YEAR: 2016-2019
Under the guidance of
MRS.UMA RAJYA LAXMI (M.B.A, PhD HRM)
(Affiliated to KRISHNA UNIVERSITY)
Vijayawada Rd, Chalasani Nagar,
Poranki, Tarakaturu, Andhra Pradesh 521137
2. CERTIFICATE
This is to certify that the project work entitled “A STUDY OF AFTER
SALES SERVICE ON LG” is being submitted by CH.PRANOYRAJ
bearing register number Y166194003 student of 3rd year, belongs to
department of Business Management studies, SRI KRISHNAVENI
EDUCATIONAL INSTITUTIONS, Krishna(D) Vijayawada under my
guidance in partial fulfillment of award for the Degree in Bachelor of
Business Management for the period 2016-2019.
External Examiner Mrs.BHULAKSHMI Mr.HUSSAIN
(Principal) (ProjectGuide)
3. DECLARATION
I “CH.PRANOY RAJ” hereby declare that this project titled “A
STUDY ON AFTER SALES SERVICE ON LG PVT LTD
VIJAYAWADA” has been prepared by me in partial fulfillment of the
requirement for the award of Degree of BACHELOR OF BUSINESS
ADMINISTRATION.
I also declare that this project report is my original work and that it has
not been submitted to any other University for the award of any degree
or diploma.
SIGNATURE
CH PRANOYRAJ
4. ACKNOWLEDGEMENT
I feel immense pleasure & proud to be a part of Sri Krishnaveni
Educational Institutions that has nurtured me to the present state and I
feel grateful towards it.
I would like to thank Mrs.BHULAKSHMI the Principal of Sri
Krishnaveni Educational Institutions
I express my sincere thanks to “LG PVT LTD, VIJAYAWADA, for
allowing me to undertake a project in their company. I was under the
continuous and valuable guidance of MR.HUSSAIN, Branch Manager
that I was able to complete the work entrusted to me.
Lastly I would like to thank my project guide Mrs.UMA RAJYA
LAXMI,(MBA, PhD, HRM)who was a constant source of
encouragement.
CH PRANOY RAJ
(Regd. No: Y166194003)
5. CONTENTS
S.No Chapter Name Page Number
1 Introduction
2 Company profile
3 Objective and scope of
the project
4
5 Industry Profile
6 Methodology
7 Results and Discussion
8 Conclusions
9 Bibliography
10 Appendix
11 Questionnaire
