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A
SUMMER TRAINING REPORT
ON
“EMPLOYEES SATISFACTION OF EVEREST
BANK LTD”
SUBMITTED
TO
KURUSHETRA UNIVERSITY, KURUSHETTRA
IN PARTIAL FULFILLMENT FOR THE DEGREE
OF
BACHELORS OF BUSINESS ADMINISTRATION
(SESSION 2015-2018)
SUBMITTED TO: SUBMITTED BY:
Ms. Pooja Malik Sumit Kumar Sah
Assistant Professor Roll No: - 5873624
SWAMI DEVI DYAL INSTITUTE OF MANAGEMENT STUDIES
BARWALA, PANCHKULA
CERTIFICATE
This is to certify that Mr. Sumit Kumar Sah has completed the report entitled
“EMPLOYEES SATISFACTION OF EVERES BANK LTD.” under my supervision. To
the best of knowledge, the report consists of result of the empirical study conducted by the
student. In my opinion, the work is of requisite standard expected from a BBA student.
Therefore, I recommend the same to be sent for evaluation to the university.
Guide Signature Principal
DECLARATION
I hereby declare that the research work entitled “Employees Satisfaction” of Everest Bank
Ltd. is original work done by me.
The project is being submitted as a partial fulfillment of the requirements of degree BBA,
Swami Devi Dyal Institute of Management Studies (Affiliated to Kurukshetra University,
Kurukshetra). The contents of this project are based on the secondary as well as field work.
Sumit Kumar Sah
BBA V (Sem.)
ACKNOWLEDGMENT
I owe a Great many thanks to many people who helped and support during the writing of this
project report. I express my thanks to the principal of (Swami Devi Dyal Institute of
Management Studies, Barwala) for extending her support.
My deepest thanks to lecturer Ms. Pooja Malik the guide of the guiding are correcting
various documents of mine with attention and care. She has taken pain to go through the
project and make necessary correction as and when needed.
I would also thank my institution and my faculty members without whom this project would
have been distant reality.
Lastly, I find no words to thank the moral support rendered by my family in making the
project. I owe my indebtness to them for their unbounded love, care and patience in helping
me to reach my destination.
PREFACE
Practical training is an important part of management courses. Theoretical studies in
classroom are not sufficient to understand the functioning of complex and large sized
organization, managerial climate and the real problems coming in the way of management of
Man, Material, Machines and money.
Practical training supplements the theoretical studies i.e. it covers what is left uncovered in
the classroom. It offers an exposure to real practice of management in business organization.
It exposes student to an invaluable treasure of experience.
INDEX
CHAPTER NO. CHAPTER NAME PAGE NO.
i Certificate i
ii Declaration ii
iii Acknowledgement iii
iv Preface iv
1 Introduction
1.1 Introduction to Banking
1.2 Introduction to Everest Bank
1.3 Introduction to Employees Satisfaction
2 Review of Literature
3 Research Methodology
3.1 Objectives of the Study
3.2 Scope of Study
3.3 Research Design
3.4 Data Collection
3.5 Limitation of the Study
4 Data Analysis and Interpretation
5 Findings & Suggestions
5.1 Findings
5.2 Suggestions
6 Conclusions
7 Bibliography
Annexure
 Questionnaire

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Front page of employees satisfaction upload by Munna Yadav

  • 1. A SUMMER TRAINING REPORT ON “EMPLOYEES SATISFACTION OF EVEREST BANK LTD” SUBMITTED TO KURUSHETRA UNIVERSITY, KURUSHETTRA IN PARTIAL FULFILLMENT FOR THE DEGREE OF BACHELORS OF BUSINESS ADMINISTRATION (SESSION 2015-2018) SUBMITTED TO: SUBMITTED BY: Ms. Pooja Malik Sumit Kumar Sah Assistant Professor Roll No: - 5873624
  • 2. SWAMI DEVI DYAL INSTITUTE OF MANAGEMENT STUDIES BARWALA, PANCHKULA CERTIFICATE This is to certify that Mr. Sumit Kumar Sah has completed the report entitled “EMPLOYEES SATISFACTION OF EVERES BANK LTD.” under my supervision. To the best of knowledge, the report consists of result of the empirical study conducted by the student. In my opinion, the work is of requisite standard expected from a BBA student. Therefore, I recommend the same to be sent for evaluation to the university. Guide Signature Principal
  • 3. DECLARATION I hereby declare that the research work entitled “Employees Satisfaction” of Everest Bank Ltd. is original work done by me. The project is being submitted as a partial fulfillment of the requirements of degree BBA, Swami Devi Dyal Institute of Management Studies (Affiliated to Kurukshetra University, Kurukshetra). The contents of this project are based on the secondary as well as field work. Sumit Kumar Sah BBA V (Sem.)
  • 4. ACKNOWLEDGMENT I owe a Great many thanks to many people who helped and support during the writing of this project report. I express my thanks to the principal of (Swami Devi Dyal Institute of Management Studies, Barwala) for extending her support. My deepest thanks to lecturer Ms. Pooja Malik the guide of the guiding are correcting various documents of mine with attention and care. She has taken pain to go through the project and make necessary correction as and when needed. I would also thank my institution and my faculty members without whom this project would have been distant reality. Lastly, I find no words to thank the moral support rendered by my family in making the project. I owe my indebtness to them for their unbounded love, care and patience in helping me to reach my destination.
  • 5. PREFACE Practical training is an important part of management courses. Theoretical studies in classroom are not sufficient to understand the functioning of complex and large sized organization, managerial climate and the real problems coming in the way of management of Man, Material, Machines and money. Practical training supplements the theoretical studies i.e. it covers what is left uncovered in the classroom. It offers an exposure to real practice of management in business organization. It exposes student to an invaluable treasure of experience.
  • 6. INDEX CHAPTER NO. CHAPTER NAME PAGE NO. i Certificate i ii Declaration ii iii Acknowledgement iii iv Preface iv 1 Introduction 1.1 Introduction to Banking 1.2 Introduction to Everest Bank 1.3 Introduction to Employees Satisfaction 2 Review of Literature 3 Research Methodology 3.1 Objectives of the Study 3.2 Scope of Study 3.3 Research Design 3.4 Data Collection 3.5 Limitation of the Study 4 Data Analysis and Interpretation 5 Findings & Suggestions 5.1 Findings 5.2 Suggestions 6 Conclusions 7 Bibliography Annexure  Questionnaire