1. Cathy L. Bradley
3466 Hilltop Drive Archdale, NC 27263 (336) 991–7142 cbradley8@northstate.net
EXPERIENCE
20014 - Present Collection Specialist
Laboratory Corporation ofAmerica 5450 Millstream Road McLeansville, NC 27301
Main focus on collecting and reconciling accounts in excess of$120M yearly. Responsible for making clientcontactby
phone or email. To keep currentaccurate notes in the LabCorp system on each account recording each interaction.
Researched clientpayment details and made corrections to misapplied payments. Prepared collection packages to be sent
to outside attorney's when after many attempts account could not be resolved. Created currentaging reports to be sentto
selectclients with follow-up calls requesting payment status. Facilitated clientpayments thru the use ofa bank website with
creditcards and checks. Monthly meetings with the VP of Corporate Credit to provide status updates on clientdetails or
potential risk with plan ofaction.
Programs used: LCBS (LabCorp's dedicated system), TurnStyle, 1100, DocumentDirect, Excel, Outlook, Word
2003 - 2014 AR Specialist / AP Support
MasTec 209 Art Bryan Drive Asheboro, NC contactTira Gray (336) 672-4651
Responsible forcollectingandreconciling accountsinexcessof$133M yearly for both energyandtransmission/substation divisions.
Reportingona weekly, semi-monthlyandmonthendlevel for 3 divisionswith detailssubmittedfor corporaterecords.
Applicationsof paymentsto openAR invoicesfrom receiptsretrieved from Bank andcustomerwebsites.
Worked closelywith field personnelandproject-managerstokeepWIP (work inprogress) currentand what wasbillable. Also
researchedandresolvedallAR issues includingcustomerdisputesandbillingissues.
Occasionaltravel to customerlocationstowork thru paymentvs. invoicingdiscrepancies includingchangesin billingprocesses.
Required travel to several field officesto work closelyand diligentlywith officepersonnel resolving billing/invoicing issueswhichlead to
better communications,understandingofcompanyprocedurestheresultswere greater overallproductivity andincreasedrevenue.
Acted as liaisonbetweencustomersandbillingpersonnelduring storm work.Reviewedinvoicesandmadeanyrevisions priorto
submittalto customerforpayment.
Established a newdepartmentfor customerbillingandinvoiceprocessingwhichincluded reviewofcustomercontractsandworking
closelywith customersto develop invoicingformatting.Sometravel requiredtocustomerlocationsandmeetingswithengineers.
Reviewedand printedcustomerchecksformailingandprintedreportingofcheckrunsanduploadedtobankingwebsitefor paym ent.
Maintainedtherecordwarehousebasedoncorporatepolicyallfilesfor the 3 divisionsincludingdestructionprocess.
Programsused:Timberline,PrintBoss, Oracle11i&Bl Discover, MicrosoftOffice2010,Access,Excel,Publisher,Word,
docSTAR.3.12 alsoknowledgeofMas90and CTBandseveralcustomerbasedwebsites including Taulia,SAP, C.A.M.P, TDC,Citrix.
2000 - 2002 AirportAccountExecutive / Special Projects
The Source Interlink Companies High Point, NC contact Abbie Norris (239) 980-2554
Usinginvestigative techniquesto coordinate andkeepcurrentupto 34 domestic andforeignairportterminalaccountsthathad annual
revenues in excessof twenty milliondollars.
Resolved disputesincludingcertaincontractissueswhichresultedincollecting thefull billedamounts.
Acting team leaderon several specialprojectsthatresultedin generatingadditionalincomefor the companyandtheircustomers.
Devised andimplementednewoperational proceduresleadingtogreaterefficiencyandrecordkeeping.
Establishedandmaintainedgoodworkingrelationshipswithpublishersbyregularcontactthroughmail,phoneandemails.
Programsused:Windows98, MicrosoftWord,Excel& Outlook,SmarTerm Essential Database,Symantec Act Database.

2. Cathy L. Bradley
3466 Hilltop Drive Archdale, NC 27263 (336) 991–7142 cbradley8@northstate.net
1998 Manager
1994 - 1996 Club Vid Movie Superstore Archdale,NC contactMonty Winters (336) 317-1082
Establishedandmaintainedexceptionalcustomerrelationswithnewandexisting clients
Recruited,trainedandsupervisedall the employeesof the superstore,increasingrevenuesandcustomersatisfaction
Prepareddepositsaveraging$12K weekly, administeredpayrollandgeneralbookkeepingduties
Designedanddevelopeda "StandardOperationsManual"fornewemployeesusinga UNIX basedsoftware
Purchased,receivedandaccountedfornewand existinginventory valued inexcessof five milliondollars
Traveledto nationalsalesconferencesforthe video industrykeepingthe store currentin industrytrends.
1996 - 1998 Computer Artist
Carolina ReproGraphics Archdale, NC contactChuck O’Buckley (336) 509-1576
Reproducedartandtype for cameraandfilm to allowfor printingona corrugatesurface
OperatedRIP software TrapItand StepIt for the productionoffilm for flexoplate making
Handbuilt traps for 2, 3 and 4 colorjobsusingRIP software priorto film production
Metand exceededestablishedjobdeadlinesona consistentbasis.
Createdand producedmock-updesignsofneworiginal1-4colorart for salesmento showto clients
Software usedAdobe Illustrator, Aldus Freehand,QuarkExpressand Adobe Photoshop
1988 - 1989 Designer High Point, NC
MSI
Designedbrochures,catalogsandflyers for the furnitureandindustrialindustries
Developed1 andup to 4-colorjobsfrom various stagesof sketch,layout andpre-pressproduction
Maintaineddirectcustomerinvolvementandconsultationwithallart jobswhichalsoresultedin additionalsales
Reproducedprintsofcommercialblack&whitephotographsandpreformedretouchingwhennecessary.
EDUCATION
1986 -1988 Randolph Technical College Asheboro, NC 27204 (336) 633-0224
Associate in Applied Science Degree Major: Commercial Graphics
Listed in "Who's Who Among American Junior Colleges"
Reference upon request