1. CATERINA MILITELLO
20 Mason St Gloucester, MA│ Caterina.Militello@BBH.Com │mobile: (978) 767-3459
EXPERIENCE__ ____________________________________________________________________________
Brown Brothers Harriman – Operations Supervisor – Boston, MA March 2015- Present
 Oversees team of specialists responsible for trade settlements, ensuring adherence to all established policies,
procedures and controls
 Enhances productivity of group by monitoring volume, workflows and overtime of team
 Communicates professionally and constructively to resolve issues in order to minimize risk and exposure
 Effectively trains new hires and existing team members on BBH settlement systems and practices
Brown Brothers Harriman – SR Operations Specialist - Boston, MA Nov 2010 – March 2015
 Received Leadership Award for continued initiative, energy, and motivation
 Promoted to Senior Fund Accountant for Trades Division
 Responsible for data entry on client trades as well as authenticating and confirming all faxed trade instruction
 Responsible for processing complex and client specific instructions
 Resolved transaction related problems using established procedures or client documentation and available systems
 Proficient at analyzing trends and providing feedback on instruction content and format as related to market
requirements/standards
 Provided excellent customer service and communicate expected resolution based on market knowledge
Brown Brothers Harriman - Operations Specialist - Boston,MA May 2007 – Nov 2010
 Responsible for daily reconciliation for both cash and capstocktransactions on accounting books for over 30
mutual funds
 Provided accurate work while adhering to stringent deadlines that ensure funds are prepared for market pricing
 Coordinated with teams to maintain the accuracy of funds and ensure best practices are applied accordingly
 Trained new hires on daily procedures and responsibilities, while provide an avenue to voice concerns confidentially
 Reviewed work of fellow operations specialists to mitigate risk and maximize efficiency on a daily basis
 Conducted various team meetings designed to maximize efficiency to facilitate our client’s daily trading activity
 Established working relationships with other departments throughout BBH to help improve the bank’s performance
 Conducted due diligence on discrepancies between the BBH accounting and custody systems via Bloomberg
Walgreens Pharmacy – Certified Senior Pharmacy Technician –Gloucester, MA Sept 2000 - May 2007
 Led group of 6 technicians in day to day functions of pharmacy
 Processed patients prescriptions,uploaded information into systemand billed insurances
 Accurately and efficiently balanced cash drawers daily and elevated any potential discrepancies to management
 Worked with doctors and othermedical professionals to insure patient health and safety
 Frequently communicated and worked in conjunction with insurance companies on behalf of patients
 Established relationships with patients as well as healthcare professionals
EDUCATION_______________________________________________________________________________
Endicott College – Beverly, MA Bachelor of Science in Business Administration
Awarded in January 2007
SKILLS____________________________________________________________________________________
Computer: Microsoft Word, Excel, PowerPoint, and Bloomberg
INTERESTS / GROUPS___________________________________________________________________________
Fitness • Travel • Literature