Cover letter summarizing the different industries I have worked in and my skill set and a couple of places where I worked at prior to AAA.

1. As a seasoned programmer developer I have been fortunate to have worked in several industries . Some of
these industries includepetroleum, automotive, banking, insurance(hospitalsand physicians/car and home),
utility,payroll/taxes,trustaccountingand construction with the DOD/US Navy. Duringmy 30+ years in IT, I’ve
participated in the development and completion of many projects mainly in mainframeand some in open
systems. Transformingbusiness requirements into automated computer processes and overseeing the
projects from conception through implementation usingall phases of the development lifecycle
Currently, at the Automobile Club of Southern California (ACSC) from 11/2016 to 5/2018 I was Team Lead for
the Financial Legacy Systems overseeing mainframe applicationssuch as EFT/CreditCard,Bankingand
Cashieringwith the exception of Remittance (open systems platform) and SARIS (Sales Agents Reporting
Incentives System/web based). In June 2018 I completed my CSM (Certified Scrum Master) certificateand
recently completed my A-CSM (Advanced Certified Scrum Master) certificatein July 2019. As a Scrum Master,
my focus is on the needs of the Team, helping them to do their work and removing impediments which
prevents them from achievingtheir goals. I also coach theTeams and the Product Owner (PO) to understand
the Scrum theories, values,rules,practices,as well as self-organization,managingour ProductBacklogand
cross-training. As Team Lead, I was responsiblefor leadingall phases of applicationssystemdevelopment and
maintenance includingsystemanalysis,programming,securecoding,testing and implementation/post-
implementation. I also makerecommendations on staff hiring,promotions,salary adjustments,and
disciplinary actions.
At VSolvit LLC where they were contracted by the Naval FacilitiesInformation Technology Center (NITC) I was
responsiblefor supporting NAVFAC FIS (FacilitiesInformation System) applications which comprised of modules
such as Contracts,Funds, Invoices,GL, Labor and interfaces such as STARS (Standard Terminal Automation
Replacement System). My responsibilities included programdevelopment/enhancements, databasechanges,
JCL development/updates, unit and integration testing, documentation of the FIS Change Requests, and
defects/abends which come by way of task orders via HPSM (HP Service Manager) or STS (Support Tracking
System) apps and converting DYL programs to Ideal.
At ADP (Automatic Data Processing) I was assigned to the BankingsupportingACH, BAI and IAT (formats used
by banks to transfer financial data),supportingreturn items, tax deposits and 401k transactions,as well as
other applications. I was the Team Lead on some medium to largeprojects, such as Systemic Deposits Hold by
Return Items Codes, IAT (International ACH Transaction) and DB2 Conversion (from Datacom).
I then transitioned to the Deposits team where I was Lead Application Developer/Team Lead on projects, such
as Washington Labor and Industry Tax, Tax Year 2011 FUTA Changes, Pennsylvania LocalsConsolidation,and
others. I led some e-Filingprojects complyingwith the various jurisdictions’requirements.
In late 2013,ADP began transitioningto Agile/SCRUM from waterfall. I completed my CSM (certified Scrum
Master) certification in 2014 and rotated as Scrum Master/Dev Team member for 1 ½ years on the Scrum
Quarter Team supportinge-filing,local tax and SOD (Statement of Deposits). I facilitated our Scrum
Ceremonies (each Sprint time-boxed 3 weeks) and prepared our Sprint Reviews where we would showcase our
increment (“Done”) to our product owner and stakeholders,as well as receivingtheir feedback. In addition,I
prepared our SprintRetrospectives where both our Reviews and Retrospectives were done usingPowerPoint.
I am lookingfor the opportunity to contribute to the success of an organization which is very customer focused
and results oriented by inspiring,supportingand guidingteam members to achievehigher standards of
performance and high-end quality products. I’m a very energetic, dependable; goal oriented person, as well as
analytical and payingattention to detail. I work very closely with the QA and off-shore teams.
I look forward to speakingwith you soon. Thank you.
Sincerely,
Carolyn Johnson