1. SHIRLEY R. VAN BLARICOM
2146 Denmead St
Lakewood, CA 90712-2848
PHONE: (562) 634-1554 EMAIL: svanb@earthlink.net
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EDUCATION:Bachelor of Science, Computer Science, Statistics, University of Manitoba
Environmental Studies (Faculty of Architecture), first year, University of Manitoba
QUALIFICATION HIGHLIGHTS:
 Highly knowledgeable in Lean Six Sigma
 Skilled in CMMI and Process Improvement
 Excellent presentation skills; clear and professional
 Well versed in course design and development
 Experienced in research, analysis and problem solving
 Effective team member; excellent working relationship with co-workers
 Completes assigned and project tasks with minimal direction.
 Skilled in programming and software design
WORK EXPERIENCE:
The Boeing Company August 20th 2001-Laid off September 2015
(Contractor) March 10th 2001 – August 17th 2001
Process Improvement Project Manager - SEI/CMM(CMMI)
 Subject Matter Expert for business unit in CMMI, Lean and Agile
 Coordinated implementation of process improvement across multiple eMOD sites in Northwest and
Southwest United States, resulting in eMOD achieving CMMI level 3.
 Certified by SEI/CMMI Institute as a CMMI auditor and was a member of the team that performed CMMI
audit for Boeing IT which resulted in Boeing IT receiving official level 3 designation.
 Member of the team that developed the original Agile AD&S (Application Development Methodology) for
Boeing.
 Participated in eMOD change board as a non-voting member.
 As portfolio representative for the SEPG:
• Worked with Process Area (PA) focals to implement procedures for the eMOD portfolio, such as the
development of a change board process.
• Developed training and presented it to portfolio practitioners on each of the key process areas.
• Tracked portfolio progress toward various levels of SEI using AIMs and SPI/CAM
• Communicated all relevant decisions regarding the implementation of CMM/CMMI to the portfolio
practitioners.
 Created and maintained project schedules, using Microsoft Project, to manage and track the progress of
process improvement.
 As a member of several PAT teams, contributed to:
• research and analysis of current methods for use in the development of newer,more compliant processes.
• development of the standard process document for the KPA, including flow diagrams.
 Facilitated the implementation of a change management tool to allow tracking of problem reports and
change requests.

2. SHIRLEY R. VAN BLARICOM
2146 Denmead St
Lakewood, CA 90712-2848
PHONE: (562) 634-1554 EMAIL: svanb@earthlink.net
2 of 4
Project Management
 Defined simple project plans and executed tasks defined in project plan to achieve project goals using
standard project management methodologies and practices (e.g. WBS, Gantt Charts (MS Project))
 Researched and followed up on project requirements.
 Managed risk, action, issues and decisions log.
 Tracked progress of various change requests in ClearQuest.
 Administered project governance with direction from Project Leadership.
 Analyzed impact of problems, facilitated resolution, and escalated to Leadership as needed.
 Managed project scope,project tracking, and milestones through the Project Management Office (PMO).
 Handled project change requests (PCR), resource management, quality assurance and client acceptance.
Document Conversion
 Skilled in the following languages: OmniMark, XML, SGML, C/C++, VB
 Analyzed documents for markup
• Analyzed aircraft manuals to identify content to be marked up with SGML elements that correspond to a
specific DTD.
• Determinedpatternsin the formatting ofthe documentsto be converted,suchashow a table is represented
in ASCII format.
 Designed, developed and implemented OmniMark programs to:
• automate the conversion of documents from legacy formats to SGML
• convert ASCII text files to SGML/XML
• convert older SGML/HTML files to compliant SGML/XML
• create mapping files to move data from one system to another
• ensure production of fully compliant SGML that can be parsed for loading to the current document
system.
Cognos Inc. March 6th
2000- July 15th
2001
Research and Analysis
 Researched tools and products listed in Requests for Information (RFI’s) to determine their functionality
and whether any Cognos products were applicable to RFI requirements.
 Researched and analyzed Cognos products to determine if they could meet RFI requirements.
 Populated and maintained a database of questions and answers for sales staff to use as a first line tool in
support of customer queries.
Technical Marketing
 Demo Development
• In a team environment, designed and developed product/marketing demos of the Cognos Business
Intelligence product suite, including Decision Stream, Cognos Query, Upfront, PowerPlay and
Impromptu. These demos are designed as corporate wide selling tools and for major trade shows.

3. SHIRLEY R. VAN BLARICOM
2146 Denmead St
Lakewood, CA 90712-2848
PHONE: (562) 634-1554 EMAIL: svanb@earthlink.net
3 of 4
 Marketing Research
• Researched and reported on Customer Relationship Management (CRM) and Supply Chain Management
(SCM), providing background information important for development of the demo themes and for the
presenters at the trade shows.
 Field Support
• Provided support for technical issues involving the installation and operation of the demos and products.
 Trade shows
• Gave trade show theater presentations,provided technicalsupport for demo computers and applications,
and acted as backup to sales staff on the floor, providing information to customers on Cognos products.
OmniMark Technologies Corp. June 6th
1997- March 3rd
2000
Research and System Analysis
 Evaluated the complexity of moving legacy aircraft manuals to a new document production system,
required because of the merger of two major aircraft manufacturers.
 Researched severalprojects to determine if the scope and requirements could be met within the budget
put forward by the client.
 Acted as a subject matter expert during meetings to discuss provision of products and services to
prospective OmniMark clients.
 Assessed and reported on system requirements and usage of OmniMark software on a client’s site to
facilitate an upgrade of the software version and licensing systems.
 Conducted in-depth analysis of the capabilities and features of competitors’ products or demos ascompared
to those of OmniMark’s current products.
 Provided a basic proposal and design document showing how OmniMark could produce the same
deliverables as a competitor’s product.
Programming
 Member of a team that built an application for Airbus that displayed maintenance documents on demand
using a web browser.
 Personal Portfolio Tracking System
• Team lead for design and development of a web based stock portfolio tracking system in which users
could specify personal preferences on news topics to display and layout options. Both an actual portfolio
and watched stocks were tracked and displayed on the side bar of each page.
 Mail Systems
• Designed and implemented a mail processing system for error reporting and tracking. The system parsed
the header information, storing it and the message in a database and attachments in the file system, and
automatically replied to the sender.
 Database Connectivity
• Designedandprogrammed a database loaderwhichusedexportsfromACT!toupdate anOracle database.
 Dynamic Document Delivery System
• Programmed a system which, on demand, retrieves data from a database using ODBC,converts it from
SGML to HTML, and then delivers it to the web.

4. SHIRLEY R. VAN BLARICOM
2146 Denmead St
Lakewood, CA 90712-2848
PHONE: (562) 634-1554 EMAIL: svanb@earthlink.net
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• Created a web-server that dynamically displayed an on-line catalog.
 Legacy Data Conversion
• Programmed a text to SGML converter.
• Working with a team, created a system to automatically convert a large corporation’s multi-site web
presence from frames to a new "flat" look and feel.
Training and Presentations
 Collaborated in the development and upgrade of several training courses.
• Developed training materials, examples and exercises
• Developed instructor notes
 Instructed courses on following topics:
• Structured markup languages: SGML, XML, HTML
• Database connectivity: ODBC, SQL, Access
• OmniMark programming language
• General Programming
• Network programming: TCP/IP, CGI
 Developed and presented seminars on programming techniques at user conferences.
 Provided training for project handover, bringing companies up to speed quickly on the new software.
 Researched and prepared materials, then presented and guided group discussions on current topics.
Support
 Provided first and second level support to customers on the use of OmniMark's programming language.
 Performed troubleshooting and support for the installation and upgrade of FlexLM licensing software.
 Maintained project code.
Other work experience
 Member of company social committee. Collaborated on the planning and running of activities and morale
boosters.