3. The African-
American
Manager
•Start by introducing
himself confidently with
quick direct eye contact
with each person of the
group. Acknowledging each
one of them.
•Confidently explains the
reason and goals of the
meeting
•Asking for collaboration
and input from everyone
•Looking for a team effort
•Takes notes while others
are speaking
•Is constantly thinking of
the next thing to say, while
others are speaking
4. The Saudi
Arabian
Manager
•Very Formal Introduction
including name and rank in
company
•Appreciates other managers
undivided attention with all
eyes on him
•Ignores any uncomfortable
feelings or signals between
the 4 of them
•Looking for input on ideas
presented
•Making more statements
rather than asking questions
•Portrays a serious
personality when speaking
•Goal oriented and strives for
satisfaction from peers
5. The Japanese
Manager
•Active Speaking with many
hand-movements
•Very limited eye-contact
with listeners; Scanning the
room more than stopping
to look at any one thing
•Confidence when speaking
•Not only looking for
approval on ideas but also
input
•Little eye-contact when
listening to others
•Outspoken during
meeting; sometimes not
waiting until person is
finished speaking
•Has a demand for respect
6. The Caucasian
Manager
•Formal introduction
with a “down-to-
business” attitude
•Seems like a nervous
speaker with only
moderate eye contact
with listeners
•Uncomfortable speaking
in front of peers and feels
inferior
•Less active in
conversation
•Saves input until asked
or the end of presentation
•Strictly business
personality not straying
from topic
8. The African-American Manager
• Is intrigued with the Japanese Manager’s enthusiasm when speaking but senses
an egotistic attitude
• Feels the Caucasian Manager has some excellent ideas but is confused by the
vague communication of them
• Is inspired by the Saudi Arabian Managers’ serious approach to the celebration
but is intimidated by the long, awkward eye contact
9. The Saudi Arabian Manager
• Feels disrespected with the lack of eye contact he is receiving from the African-
American Manager when he is speaking
• Feels pressured to demand the same respect the Japanese man strives for
10. The Japanese Manager
• Feels superior to others
• Always feels that he has a better idea or way to improve someone else’s idea
• Enjoys the African-American manager’s enthusiasm to get goals accomplished
11. The Caucasian Manager
Is open to everyone’s ideas
Feels intimidated by everyone’s confidence in their own ideas therefore it
prevents him from sharing his ideas
Feels less confident of himself after hearing the others speak; slightly
intimidated
Takes diligent notes on other’s input and ideas
12. A N D W H Y T H I N G S W O U L D W O R K T H I S W A Y
How this Meeting Would Look
13. I believe this meeting will be very formal, held in a meeting room
with a large table to sit around. I can see everyone being very
formal upon meeting each other because of their managerial
etiquette. Everyone has very different personalities.
The African-American manager will keep the meeting positive
and deligating duties, since he is the one that called the
meeting.
The Saudi Arabian manager keeps the seriousness of matters,
present at the meeting. He helps keep focus on the important
decisions.
The Japanese manager asks important questions and looks for
clarification on ideas and input, in order to make sure
everyone is on the same page.
The Caucasian manager offers input and makes sure everything
is planned and written down. This helps make sure nothing is
forgotten.
Everyone plays their own part to this meeting and everyone
possesses a needed quality in order to successfully achieve
their goals of the meeting.
