Over 3000 companies use the callback solution because A/B testing showed forms offering immediate phone callbacks received almost twice the conversion rate of regular forms. Callback solutions allow companies to focus resources on high-quality customer conversations rather than making outbound calls, improving customer service and building relationships. Case studies showed companies increased phone interactions by over 80% and generated more leads after implementing callback solutions.

1. Why over 3000 companies use
the callback solution?
Check it!

2. Patrycja Jach
Team Leader of
International Sales
patrycja.jach@callpage.io

3. What is a callback and how it was created?

4. We collected the next results from the test formsWe have created A / B test forms on websites and
Landing Page
The form offering immediate telephone contact received almost
2 times higher conversion rate compared to a regular form
Which CTA was used from the form on the
Landing Page
The conversion
of the filled out form
in the near future
Within 24 hours
Within an hour
Within 15 min
Within 28 seconds
1,2 %
1,22 %
1,65 %
1,81 %
2,28 %
We will call you back
CTA 1 CTA 2 CTA 3
Why Is The Conversion Rate Increasing

5. Why callback might be better than chat from
time to time?
New shade of calls - automation and voice
interface.
How to increase number of your calls by
80%? Success story

6. Callback vs. chat

7. źródło: https://www.livehelpnow.net/blog/the-pros-and-cons-of-live-chat-support-vs-traditional-phone-support/

8. Callback for customers
No need to call company on your own.
WOW! Effect.
He sees that you care.
He feels if the manager is engaged.
He is sure that he is talking to the real person.

9. Callback for a company
Manager needs to answer the phone, nothing else.
Building the relationship.
Advantage over the competitors.
Great customer service.
“Feeling” the customer.
Keeping the customer.

13. Key Features of the System
Alarm SMS for a
team leader when
the call isn't
answered
Reminder SMS
about the
scheduled
conversation
Business card SMS
Sent to the client
after the
conversation
Thank-you SMS
To the client after
the conversation

15. With the mobile application, you
can monitor and verify the work
of your advisors at any time.
A functional mobile application

17. źródło: https://www.youtube.com/watch?v=D5VN56jQMWM&t=97s

18. Case study bySTORED
About company
Reason for CallPage implementation
Results
Full service door to door London storage
solution.
A need to make calling
bySTORED as easy and stress
free as possible.
Phone interactions with customers have
increased by over 80% thanks to
CallPage.

19. Case study SOSelectronic
About company
Reason for CallPage implementation
Results
Transnational distributor of electronic
components for industrial production.
Sales staff didn't always have time to
answer to customers or they just missed
the notification from communication
tool. To big number of forgotten calls
from customers.
More leads are being generated from our
website. Customers are suprised and
they really appreciate an additional and
great customer service.

20. Special offer for 2 people:
-30%!
Duration: untill 19.08
Just reach me out:
patricia@callpage.io

21. Thank You for Your Attention!
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Contact :
patricia@callpage.io
Question Time