This presentation is for enterprise business and technology leaders of all industries that demand exponential value at an efficient cost from their communications provider. Learn how Tech Mahindra’s Next Gen Managed Service Offering offers a collaborative approach to help address these exact needs. For more information on Management Cloud solutions from CA Technologies, please visit: http://bit.ly/1wEnPhz

1. Partner Innovation
Why enterprise organizations need innovative
managed service offerings (MSO) from their Telco
providers
Udayan Joshi
Tech Mahindra, Digital Enterprise Solution Group
Head of Presales and Solutions Consulting
PAT01S #CAWorld

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© 2014 CA. ALL RIGHTS RESERVED.
Abstract
This session is for enterprise business and technology leaders of all industries that demand exponential value at an efficient cost from their communications provider.
Learn how Tech Mahindra’s Next Gen Managed Service Offering offers a collaborative approach to help address these exact needs.
UdayanJoshi
Tech Mahindra
Head of Presales and Solutions Consulting

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Agenda
WHY NEXT GENERATION MANAGED SERVICE
MANAGED SERVICE OFFERING FOR DIGITAL ENTERPRISE-NEW MARKET
EVOLVING NEW NORMAL-HOW DOES FUTURE LOOK LIKE
Q&A
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Copyright © 2014 Tech Mahindra. All rights reserved.
Next Gen Managed Services
APPLICATIONS| NETWORKS | CLOUD | M2M | BUSINESS SOLUTIONS
MSO for Digital Enterprise

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Copyright © 2014 Tech Mahindra. All rights reserved.
Why next Gen MSO? Changing Customer Expectations
Managed Services need to unlock exponential value
Enterprise are no longer procuring hardware, software and services separately —they are now seeking integrated offerings
Enterprises are embracing the future of how services are conceptualized and consumed rather than just being procured
MSO creates revenue generation opportunity for telcos, and provides needed cost savings and service outcome based consumption

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Copyright © 2014 Tech Mahindra. All rights reserved.
Evolving New Normal -Shifting priorities will define a new reality
Commoditization of IT infra becomes real opportunity for ISV, SIs and Telcos
Applications
IT Infra
IT Infra
IT Infra
Applications & Data
Enterprise Customers will own application & data
ISVs & SI jointly build platform based on best of breed product
Everything is consumed as resource, commoditization of resources

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Copyright © 2014 Tech Mahindra. All rights reserved.
Next Gen MSO Portfolio Framework
Tech Mahindra & CA joint collaboration will help move service providers up the Enterprise Value Chain
Managed
Edge
Enterprise
Comms/Collab
Software Designed DC
Digital
Enterprise
Security
WiFi
WAN
LAN
IPCC
Mobility
Voice
UCC
PaaS
SaaS
Integration
IaaS
Smart Devices
Managed Information
IoT
M2M
Modular set of offerings equipping you to pick and chose as per customer needs
Pre-integrated support for technologies and vendors enables quick onboarding of the technology on enterprise network
Shared platform and shared services
No upfront investment required as the service is delivered over cloud
Integrable with your existing systems
Strong partner ecosystem ensures the most up to date support for a solution
ENTERPRISE VALUE CHAIN

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Copyright © 2014 Tech Mahindra. All rights reserved.
Application Infrastructure as a Service
On demand application infrastructure as service
•Multi-cloud environments is exploding, providing better and more productive options for enterprise IT
•Manage cloud and traditional resources through a “single pane of glass” and maximize multi-cloud efficiencies –demand from enterprises is on rise

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Copyright © 2014 Tech Mahindra. All rights reserved.
Application Infra as a Service
CURRENT
FUTURE
•Easy Application portability across environments
•Flexible scaling of environments depending on business needs
•Better way to distribute application workloads than traditional virtualization
•Multi-cloud environments is exploding, providing better and more productive options for enterprise IT
•Manage cloud and traditional resources through a “single pane of glass” and maximize multi-cloud efficiencies
•Significant variation in the price and performance of competing cloud solutions, both public and private.
•Lack of consistency in specification makes it challenging to accurately compare the capabilities
•25 percent of a project’s time to market is spent waiting on infrastructure
•Security is the top concern for enterprise developers (62 percent), followed by performance, training and education for cloud skills, and environment costs
•Environment management and performance testing are the biggest delivery impediments where cloud is making a positive difference

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What will it deliver?
Increase Innovation
App updates/deployment up almost 3x, from 1,200 to 3,000 changes a month.
Lowered Costs for “Keeping Lights On”
Cut IT operations costs by $100 million a year.
IT BUDGET
Innovation
Operations
“We’ve gone from spending 50% of our operating budget on infrastructure to just 26%. A nearly 75% investment in apps and information rather than infrastructure –that’s huge.”
Current Customer
From 76 days to 60 minutes to provision custom 3-tier Java development platform.
From 84 days to 30 minutes to provision self-service SAP platforms and modules.
From 128 days to 24 hours to provision custom WebLogicdevelopment platforms.

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Benefits
Eliminates costly third party dependencies when testing end-to-end transactions that depend on outside responses
Unified Manageability to reduce complexity and compress cost
Faster more efficient release cycles due to more efficient and faster test cycles
Improved overall quality and lower cost of quality by accelerating component testing
Faster Release cycles maximizing investment and providing you a competitive edge
Shift dollars from keep the lights on spend to innovative projects due to reduced spend on projects (Lab costs, etc)

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Copyright © 2014 Tech Mahindra. All rights reserved.
How Next Gen MSO is enabling Verizon new age services
Consume telco, network, cloud and other products
Integration and automationplatform wrapper will help unify products into customer solution, bring customer centricity to solutions
Ability to create verticalizedsolutions and next generation services to acquire new revenues and new logos
IT INFRA PRODUCTS
TM+CA+VERIZON –MSO PLATFORM
VERIZON MANAGED SERVICES

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For More Information
To learn more about Management Cloud, please visit:
http://bit.ly/1wEnPhz
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Management Cloud

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For Informational Purposes Only
This presentation provided at CA World 2014 is intended for information purposes only and does not form any type of warranty. Content provided in this presentation has not been reviewed for accuracy and is based on information provided by CA Partners and Customers.
Terms of this Presentation