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World®
’16
Model-Based	Testing	for	Achieving	
Maximum	CD	Pipeline	Acceleration
Alex	Martins	- CTO	Continuous	Quality	– CA	Technologies
Ben	Johnson-Ward	- ARD	Jedi	Master	– CA	Technologies
DO5X29S
DEVOPS
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©	2016	CA.	All	rights	reserved.	All	trademarks	referenced	herein	belong	to	their	respective	companies.
The	content	provided	in	this CA	World	2016	presentation	is	intended	for	informational	purposes	only	and	does	not	form	any	type	of	
warranty. The information	provided	by	a	CA	partner	and/or	CA	customer	has	not	been	reviewed	for	accuracy	by	CA.	
For	Informational	Purposes	Only	
Terms	of	this	Presentation
3 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Abstract
Most	successful	DevOps	teams	have	learned	how	to	work	together	seamlessly.	
Then,	they	get	to	a	point	in	their	journey	where	they	look	for	a	way	to	achieve	
maximum	software	development	lifecycle	acceleration	and	they	think	about	
continuous	delivery.	One	of	the	things	most	organizations	that	adopt	continuous	
delivery	are	overlooking	is	the	acceleration	of	the	entire	application	lifecycle,	not	
just	the	build-test-deploy-operate	cycle.	What	about	accelerating	the	
requirements	gathering	process?	These	are	still	communicated	through	the	
written	language—the	same	way	it’s	been	done	across	different	teams	for	the	past	
30	years:	Written	in	Word	documents,	Excel	spreadsheets	or	in	requirements	
management	tools.	Using	this	completely	manual	process	leads	to	ambiguity	and	
introduces	approximately	50-percent	of	defects	in	the	application	code.
This	panel	of	experts	from	QA	organizations	and	QA	products	will	explore	the	
different	ways	that	model-based	testing	has	brought	maximum	acceleration	into	
the	continuous	delivery	pipeline	for	many	different	organizations.
Alex	Martins
CA	Technologies
CTO	Continuous	
Quality
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Agenda
CHALLENGES	OF	ACHIEVING	CONTINUOUS	DELIVERY
HOW	OTHERS	DESIGN	THEIR	PROJECTS
CLOSING
LEVERAGING	DESIGN	TECHNIQUES	INTO	SOFTWARE	DESIGN
HOW	IT	WORKS
Q	&	A
1
2
3
4
5
6
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Developers	 Release	Team Operations
TESTBUILD DEPLOY
Testers
OPERATE
Gap	in	CD	Pipeline	Acceleration	Initiatives
Performance	
Testing Deploy	to	Production
Customer
Experience
Code	|	Integrate	|	Build Functional	&	UA	Testing	
idea
Extreme	acceleration	possible	through	better	tools	and	
infrastructure	that	support	the	cultural	change	on	the	team
§ We	typically	focus	on	accelerating	
code-to-deployment	activities
§ The	Intake	process	usually	remains	a	
bottleneck	and	mostly	manual
§ Mostly	manual	to	go	from	Idea	to	
Code	(for	TDD)	and	to	Test	Cases	and	
Test	Automation	scripts
§ How	to	automate	the	CD	Pipeline	
Intake process?
Requirement
Test	Cases
Test	Data
Virtual	
Services
Test	
Automation
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Core	Challenges	to	Achieving	Continuous	Delivery		
Requirements
Development
QA	/	Testing
Operations
Release
70%	of	all	
testing	is	still		
manual.5
63%	of	testers	admit	they
can’t		test across	all	the	different	
mobile	devices	and	OS	versions.6
50%	of	time	
spent	looking	for	
test	data.7
79%	of	teams	face	
prohibitive	restrictions,	time	
limits or access	fees	on	needed	
3rd	party	services.3
X X X
64%	of	total	defect	cost	originate	in
the	requirements	analysis	and	design	
phase.1
50%	of	developers	
time	is	spent	fixing	and	finding	defects.3
?
80%	of	teams	experience	delays	in	development	and	QA	
due	to unavailable	dependencies.4
?
57%	are	dissatisfied	
with	the	time	it	takes	to	
deploy	new	features7
!
20%	of	companies	are	
performing full	release	automation	
today.8
5	Perfecto	Mobile	2014	Benchmark	Survey,	Why	Mobile	Apps	Fail		2014
6		Source:	Bloor	Research,	2014	
7	Forrester	Global	Modern	Service	Delivery	Benchmark	Online	Survey		2014	
8	The	Forrester	Wave™:	Application	Release	Automation	2015
9	Ankit	Oberoi.	5	Reasons	Visitors	Leave	Your	Website.	Website	Magazine	2014
10	EMA™	White	Paper		APM	Essentials:	Navigating	the	Maze	of	End	User	Experience	
Solutions	Prepared	for	CA	Technologies	2016
40%	of	users	will	abandon	your	app	if	it	
takes	more	than	three	seconds	to	load.9
70%	of delays	in	application	delivery	are	attributed	to	
new	and	changing	requirements.2
50%	of	companies	are	managing	cloud	services	with	homegrown	tools	such	as	
scripts,	macros,	etc.	Even	fewer	have	mobile-specific monitoring	capabilities.10
? ?
1	Hyderabad	Business	School	GITAM	University		Quality	Flaws:	Issues	and	Challenges	in	Software	Development		2012
2	Forrester	Brief:	Software	Requirements	Practices	Are	Ripe	For	Disruption	2014
3	Study	conducted	by	the	Judge	Business	School	at	Cambridge	University 2013
3	Voke Market	Snapshot	Service	Virtualization	2015
4	Bloor	Report	Automated	test	case	generation		2014
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Clarity	and	Vision	Throughout	the	Sprint	– Goal
BUSINESS	ANALYST PROGRAMMER TESTERUSER
The	closer	the	vision	means	the	user	gets	a	quality	product.
There	are	fewer	bugs	and	the	product	is	delivered	faster.
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Let’s	look	at	how	others	design	
their	projects
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Designing	a	House
§ Customer	describes	his	dream	house	to	the	architect:
§ We	are	about	to	have	our	first	baby	and	I	want	to	build	a	
beautiful	house	for	my	family	where	we	can	all	live	
comfortably
§ I	need	the		house	to	have	2	bedrooms,	1	kitchen,	1	living	
space,	1	dining	room,	1	TV	room	and	1	bathroom
§ The	house	needs	to	feel	spacious	and	warm
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Generates	LOTS	of	Questions
§ How	many	Sq ft should	the	house	have?
§ How	many	floors?
§ How	big	each	room	should	be?
§ Where	should	each	room	be	positioned?
§ What	kind	of	light	fixtures	should	we	use?
§ What	does	beautiful	or	comfortable	mean?
§ Endless	questions...
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A	Picture	Is	Worth	a	Thousand	Words
§ Outside	of	the	IT	world,	Architecture	can	mean:
– A	general	term	to	describe buildings and	other	physical	structures.[1]
– The	art	and	science	of	designing buildings and	(some)	non-building	
structures.[1]
– The	style	of	design	and	method	of	construction of	buildings	and	other	
physical	structures.[1]
§ The	customer	draws	an	initial	sketch	which	is	then	further	
refined	with	the	Architect	in	multiple	iterations	until	the	
customer	is	satisfied	and	accepts it
[1]	Shorter	Oxford	English	Dictionary (1993),	Oxford,	ISBN	0	19	860575	7
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Persona	1	– The	Home	Owner
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Persona	2	– The	Architect
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Persona	3	– The	Interior	Designer
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Persona	4	– The	Electrical	Engineer
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Other	Personas	in	the	Value	Stream
Plumbing
Home	Automation	
design
Sound	design
Exterior	design
Landscaping
And	more…
Questions
§ Could	we	really	design	a	house	
by	just	using	words?
§ If	so,	would	it	be	faster?
§ How	to	track	the	impact	across	
the	layers	if	the	home	owner	
changes	his	mind	through	the	
design	process?
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Contractor	1	– Designing	a	Plant
CAD	Software
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Contractor	2	– Designing	a	Plant
CAD	Software
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Contractor	3	– Designing	a	Plant
CAD	Software
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Computer-Aided	Design	Software	
§ Assists	in	accelerating	design,	but	most	importantly:
§ Enables	multiple	personas	to	work	on	the	same	design
§ Enables	each	persona	to	work	on	a	separate	layer	of	the	
design
§ Keeps	all	layers	together	with	full	traceability
§ Automatically	identifies	the	impact	of	any	changes	made	to	
one	layer	and	prompts	the	layer	owner	for	an	action
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Civil	Engineering	and	Software	Engineering
The	Best	From	Both	Worlds
Civil
Engineering
Design
Construction
Software	
Engineering
Design
Construction
§ Multiple	Proven	
Practices
§ Change	Friendly
§ Software	
Assisted
§ Change	Friendly
§ Historically	
Proven	Practice
§ Hard	and	Costly	
to	Change
§ Manual	Design
§ Hard	and	Costly	
to	Change
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Aligning	to	Agile	Software	Design
Building	the	Architectural	Runway
Civil	Engineering	Design
Software	Engineering	Construction
§ Multiple	Proven	
Practices
§ Change	Friendly
§ Software	
Assisted
§ Change	Friendly
§ SW	Design	Patterns	originated	from	Civil	Engineering	and	Architectural	Design,	by	Christopher	Alexander	in	1977
§ Model-Driven	Visualization	of	Requirements	– also	borrowed	from	Civil	Engineering
§ Service	Virtualization	concepts	inspired	by	practices	adopted	in	Civil	and	Military	Engineering	when	working	with	
multiple	contractors	– understand	the	interface	specs	and	build	to	that	spec.	Flexibility	to	change	implementation
23 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
How	do	we	leverage	these	proven	design	
techniques	into	software	design?
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The	Flight	Booking	Path
§ As a	passenger
I	want to	search	for	domestic	flights
So	that I	can	buy	the	one	that	matches	my	need
A	Simple	Epic
§ Acceptance	Criteria
– I	can	complete	the	purchase	in	
no	more	than	6	screens
– I	can	see	a	list	of	all	flights	
available	based	on	my	criteria
– I	can	choose	my	seats
– I	will	not	see	any	promotions
§ Definition	of	Done
– User	able	to	navigate	from	
search	to	purchase	completion	
screen
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Generates	LOTS	of	Questions
§ Do	you	want	to	view	the	departure	and	return	flights	as	a	
combined	pair,	or	do	you	want	to	select	each	independently?
§ When	should	the	user	select	seats?	After	selecting	the	
departure	and	return	flights	or	just	before	payment?
§ Does	the	user	need	to	be	logged	on	to	do	the	search?	If	not,	
will	the	user	have	the	opportunity	to	logon	at	some	point?
§ Endless	questions…
26 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
A	Picture	Is	Worth	a	Thousand	Words
§ In	the	IT	world:	
– A	model	in	systems	engineering	and	software	engineering	is	a	structured	
representation	of	the	functions	(activities,	actions,	processes,	operations)	
within	the	modeled	system	or	subject	area.[1]
– The	purposes	of	the	model	are	to	describe	the	functions	and	processes,	assist	
with	discovery	of	information	needs,	help	identify	opportunities,	and	establish	
a	basis	for	determining	product	and	service	costs[2]
§ The	Product	Owner	draws	an	initial	sketch	which	is	then	further	refined	
with	the	Modeler	in	multiple	iterations	until	the	Product	Owner	is	satisfied	
and	accepts it
[1]	FIPS	Publication	183	released	of	IDEFØ	December	1993	by	the	Computer	Systems	Laboratory	of	the	National	Institute	of	Standards	and	
Technology	(NIST).[2]	Reader's	Guide	to	IDEF0	Function	Models
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Persona	1	– The	Product	Owner
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Persona	2	– The	(CAD)	Modeler
§ Streamlines	understanding	across	all	teams	in	the	value	
stream	by	removing	all	ambiguity	from	the	scope
§ Foundational	layer	others	will	build	on	top	of
(single	source	of	truth)
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Persona	3	– The	Data	Engineer
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Persona	4	– The	Services	Engineer
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Persona	4	– The	Test	Automation	Engineer
32 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Other	Personas	in	the	Value	Stream
UX	Designer
Performance	
Engineer
Environment	
Manager
Release	
Manager
Operations	
Engineer
And	more…
Questions
§ Could	we	really	design	an	
application	based	on	
written	language?
– Yes,	but	how	did	that	work	
for	us	so	far?
§ Can	we	take	CD	to	the	next	
level	of	Speed	and	Quality?
33 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
§ Business	Flows	based	
on	User	Stories
§ Alternate	Scenarios
§ Negative	Scenarios
§ Data	Requirements
§ Data	Parameters
§ Test	Datamart
connection
Test	Data
Model
Layered	approach	to	Continuous	Delivery
§ External	Interfaces	
Requirements
§ API	Definitions
§ Service	Virtualization
Services
§ Framework	linkage
§ Keyword	linkage
§ Actions	on	the	app
Test	Automation
Overlaying	all	Layers Roles	and	Benefits
§ Performance	SLAs
§ Load	Testing	
Scenarios
§ User	Profiles
Performance	Testing
••Draws	and	maintains	business	process	flows
••Baselines	understanding	across	the	team
••Removes	all	ambiguities
Modeler	
(PO/BA/Tester)
••Find	and	reserve	data	automatically
••Match	test	data	to	each	test	case
Test	Data	
Engineer
••No	dependency	on	external	interfaces
••Accelerate	Code	Development
Services	
Engineer
••Automatic	creation	of	scripts
••Automatic	impact	analysis
Test	
Automation	
Engineer
••Automatic	generation	of	load	scenarios
••Automatic	creation	of	scripts
Performance	
Engineer
34 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Let’s	take	a	look	at	how	it	actually	works…
35 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Questions?
36 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Recommended	Sessions
SESSION	# TITLE DATE/TIME
DO5X47S 'Shift-Right'	- Rapid	Evolution	with	DesignOps 11/16/2016	at	3:45	pm
DO5X27S Whats New	in	CA	Agile	Requirements	Designer 11/17/2016	at	12:45	pm	
DO5X40S Case	Study:	Why	Rabobank	Was	Inspired	 11/17/2016	at	3:45	pm
37 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Must	See	Demos
Use	Model	
Based	Testing
CA	Agile	
Requirements	
Designer	- 515	-
DevOps	Theatre	5
DevOps	5	Theatre
Achieve	Max	
Test	Coverage
CA	Agile	
Requirements
Designer	- 516		
DevOps	Theatre	5
Theatre
Improve	Data	
Compliance	
CA	Test	Data	
Manager
512	- DevOps	
Theatre	5
Deliver	Test	
Data	Faster	
CA	Test	Data	
Manager
511	- DevOps	
Theatre	5
38 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Stay	connected	at	communities.ca.com
Thank	you.
@CAWORLD					#CAWORLD ©	2016	CA.	All	RIGHTS	RESERVED.39 @CAWORLD					#CAWORLD
DevOps	– Continuous	Delivery
For	more	information	on	DevOps	– Continuous	Delivery,	please	
visit:	http://cainc.to/PiTFpu

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