Recommended
Recommended
More Related Content
What's hot
What's hot (19)
Viewers also liked
Similar to Build Sustained Advantage With Continuous Improvement Systems
Similar to Build Sustained Advantage With Continuous Improvement Systems (20)
Build Sustained Advantage With Continuous Improvement Systems
- 1. Installing continuous improvement systems that help our clients build sustained competitive advantage © 2001-2007 QLBS.com limited, copyright and proprietary
- 2. QLBS offers benefits – Comparative Analysis
- 3. QLBS offers benefits – Comparative Average
- 13. Report – Action Planning
Editor's Notes
- When assessing an MFI QLBS Allows comparison between MFIs; and Allows comparison over time
- When assessing an MFI QLBS Allows comparison between MFIs; and Allows comparison over time
- The analysis of the Institutional Factors provide a context for the financial results. Financial problems are largely not the clients’ fault. The problems are usually the result of some governance or back office problem
- The financial results use some of the key MIX (Microfinance Information Exchange) indicators (standard MFI indicators) but do not use those that require “adjustment” as part of the calculation. Adjusted financial indicators are complicated and are suited for more for deep analysis of an organization over time but are not suited for understanding the organization as a whole. The financial results also automatically generate the ratios that are used.
- Although some questions are Yes or No, the majority are a 6 point scale that may seem harsh in its category if one is not clear that the basis for the evaluation is quality In the final report most of the ratings below the top tow levels are considered to require improvement.
- In some cases the questions are not clear to the people being interviewed. To relieve pressure on the interviewer the program provides hints so that the question can be clearly understood and an appropriate response can be obtained.
- The QLBS interview typically takes between 3 and 4 hours. If several people are being interviewed, the structure of the program allows the interviewer to use a projector so everyone can see the questions. The program allows the interviewer to write in comments that add to the result; OR And includes documentation of actions that surface during the interview that need to take place. Action items include room for the expected completion date priority and the person who is responsible.
- The copy did not come through properly
- When the interviews are complete the reports can be created by one keystroke. The report graphically summarizes the results by putting the results from the major sections in a graph. The report also takes the section results and presents the combined subsection results in graph
- The report also generates numerical results of the organization each major section and the results of each subsection. These results are followed by a list of all the areas where improvement is required; giving the reader a comprehensive view of the situation.
- These results are followed by two important lists First, a list all the areas where improvement is required; giving the reader a comprehensive view of the situation. Second, a list of all the Action items
- Attached to the Report is an annex which includes all the questions with the response and any additional comments as well as the colour coded score Often this section will require some grammatical editing unless one is an expert when taking notes during an interview.
- Project Design: A QLBS assessment will identify the strengths and weaknesses of an Institution. With this information in hand a project design can be outlined and at the same time the assessment will have provided the baseline survey. TA Needs Assessment: Again, a QLBS assessment will identify the strengths and weaknesses of an Institution. TA interventions are usually shorter and more focused than full blown projects. Monitoring: Periodic assessments show the progress being made by an institution as well as surfacing any unexpected consequences. Evaluation: In projects with multiple institutions there is consistency in the assessment of organizations which provides the opportunity for comparison. In single institutions it provides for comparison with the original baseline data. Credit Worthiness: An assessment of institutions seeking capital an assessment digs in behind and below the financials to assess the real strength of an institution. In this way it serves as a risk management instrument. An assessment can also serve as the source of conditions either prior too or during an investment depending on the assessment outcome.