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Got   IT  
problems?  
We’ve   got  
solutions.3 Common Small Business Problems
IT Solutions
Lucky	
  for	
  you,	
  we’ve	
  compiled	
  easy	
  solutions	
  
for	
  the	
  3	
  most	
  common	
  IT	
  problems:
1. Data	
  Security
2. Lack	
  of	
  Strategic	
  IT	
  Planning
3. Mobile	
  Security
If you run a small business,
odds are that you have run into
your fair share of IT headaches. Let’s	
  get	
  started
Hackers  are  targeting  small  businesses  more  than  ever  due  to  
the  fact  that  they  are  simply  easier  to  hack.
Problem:
Data Security1
So	
   what	
   can	
  
SMBs	
   on	
  a	
  tight	
  
budget	
   do	
  to	
  
beef	
   up	
  their	
  
security?
Smaller	
  businesses	
  have	
  a	
  lesser	
  chance	
  of	
  
recovering after	
  a	
  malicious	
  attack	
  than	
  
their	
  big	
  business	
  counterparts	
  who	
  have	
  a	
  
little	
  more	
  budgetary	
  wiggle	
  room.
Solution:
Follow these 3 tips to beef up security.
Ensure	
  that	
  you	
  have	
  a	
  
backup	
  and	
  disaster	
  
recovery	
  system	
  in	
  place	
  
to	
  so	
  your	
  data	
  is	
  safe	
  
from	
  natural	
  disasters	
  and	
  
malware.
Ensure	
  that	
  you	
  have	
  
a	
  good	
  backup	
  and	
  a
solid	
  disaster	
  
recovery	
  plan in	
  place	
  
so	
  your	
  data	
  is	
  safe	
  
from	
  natural	
  disasters	
  
and	
  malware.
Ensure	
  that	
  you	
  have	
  a	
  
backup	
  and	
  disaster	
  
recovery	
  system	
  in	
  place	
  
to	
  so	
  your	
  data	
  is	
  safe	
  
from	
  natural	
  disasters	
  and	
  
malware.
Train	
  employees	
   on	
  
the	
  nature	
  of	
  today’s	
  
cyber	
  attacks	
  and	
  the	
  
importance	
  of	
  
adhering	
  to	
  company	
  
cybersecurity	
  
policies.
Ensure	
  that	
  you	
  have	
  a	
  
backup	
  and	
  disaster	
  
recovery	
  system	
  in	
  place	
  
to	
  so	
  your	
  data	
  is	
  safe	
  
from	
  natural	
  disasters	
  and	
  
malware.
Deploy	
  security	
  
basics—make sure	
  
you	
  have	
  up	
  to	
  date	
  
firewalls,	
  anti-­‐
malware	
  and	
  anti-­‐
virus	
  systems	
  in	
  
place.
-­David  Kennedy
Founder  and  senior  principal  security  consultant  
at  TrustedSec
“For	
  every	
  large	
  data	
  breach	
  that	
  you	
  hear	
  
about	
  in	
  the	
  news,	
  there	
  are	
  dozens	
  of	
  
breaches	
  affecting	
  small	
  businesses.	
  Small	
  
business	
  data	
  breaches	
  are	
  especially	
  
damaging;	
  while	
  Target	
  has	
  the	
  resources	
  to	
  
withstand	
  a	
  hit	
  to	
  its	
  bottom	
  line,	
  a	
  smaller	
  
company	
  or	
  business	
  could	
  potentially	
  be	
  
forced	
  to	
  close	
  its	
  doors	
  if	
  the	
  breach	
  is	
  
severe	
  enough.”
Many  small  businesses  struggle  to  align  technology  with  
business  objectives  because  they  don’t  have  the  means  or  the  
demand  for  hiring  a  full-­time  CIO.
Problem:
Lack of Strategic IT Planning2
But	
  what	
  if	
  you	
  
have	
  neither	
  the	
  
means	
  nor	
  the	
  
demand	
  for	
  a	
  
full-­‐time	
   CIO?
this	
  is	
  virtually	
  impossible	
  if	
  business	
  leaders	
  
and	
  IT	
  departments	
  don’t	
  work	
  together	
  to	
  
align	
  business	
  objectives	
  with	
  technology	
  
investments.	
  Ideally,	
  this	
  should	
  be	
  the	
  job	
  of	
  
a	
  Chief	
  Information	
  Officer	
  (CIO).	
  
Technology can help your
business reach its
long-term goals.
However,
Solution:
A Virtual CIO
Unlike technicians,	
  who	
  fix	
  tactical	
  problems,	
  a	
  virtual	
  
CIO	
  is	
  a	
  financially-­‐savvy,	
  business-­‐oriented	
  individual	
  
who	
  looks	
  beyond	
  day-­‐to-­‐day	
  technical	
  support	
  issues	
  
to	
  find	
  ways	
  to	
  help	
  your	
  company	
  leverage	
  technology	
  
to	
  provide	
  a	
  competitive	
  advantage	
  in	
  your	
  
marketplace.
A virtual CIO has the experience
and expertise to help you:
Identify	
  new	
  
technologies.
Ensure	
  
operational	
  
efficiencies.
Define	
  the	
  
useful	
  life	
  of	
  
technology	
  
investments.
Craft	
  a	
  cost-­‐
effective	
  IT	
  
budget.
More  than  2/3  of  companies   surveyed   for  CompTIA’s  Fourth  Annual  Trends   in  
Managed   Services   Study  have  turned   to  a  managed   IT  firm within  the  last  year.
Why?
“It	
  elevates	
  the	
  IT	
  staff	
  and	
  brings	
  them	
  out	
  of	
  the	
  
shadows	
  within	
  the	
  organization.	
  It	
  allows	
  them	
  to	
  
focus	
  on	
  a	
  custom	
  app	
  dev.	
  project	
  or	
  cloud	
  initiative	
  
— something	
  highly	
  strategic. I	
  think	
  that's	
  a	
  win-­‐win	
  
for	
  your	
  IT	
  staff.”
-­ Carolyn  April,	
  Senior	
  Director	
  at	
  CompTIA
A virtual CIO is a partner, not a replacement.
Keeping  an  eye  on  data  is  harder  than  ever  as  more  and  
more  employees  access  company  files  on  mobile  devices.
Problem:
Mobile Security (BYOD)3
According	
  to	
  Tech	
  Pro	
  Research,	
  
78%
of	
  companies	
  said	
  that	
  security	
  risks	
  were	
  the	
  
top	
  reason	
  for	
  ruling	
  out	
  the	
  BYOD	
  concept.
However,	
   corporate	
  
data	
  still	
  finds	
   it	
  
way	
   onto	
  mobile	
  
devices.	
   Are	
   yours	
  
as	
  secure	
   as	
  
possible?
Solution:
Secure Your Mobile Devices
Install	
  virus,	
  spam	
  and	
  malware	
  protection	
  on	
  all	
  mobile	
  devices,	
  
not	
  just	
  those	
  physically	
  at	
  work.
Avoid	
  the	
  use	
  of	
  consumer	
  file-­‐sharing	
  services	
  on	
  company-­‐owned	
  
devices.	
  (Dropbox,	
  iCloud,	
  Google	
  Drive,	
  etc.)
Use	
  a	
  mobile	
  device	
  management	
  software	
  to	
  help	
  control	
  what	
  
employees	
  can	
  install	
  on	
  their	
  devices.
-­‐Raimund Genes
Tr end	
   Micr o	
   C TO
“Against	
  the	
  growing,	
  unstoppable	
  
backdrop	
  of	
  consumerization	
  and	
  BYOD	
  
[bring	
  your	
  own	
  device],	
  every	
  mobile	
  
device	
  is	
  a	
  risk	
  to	
  business."
Need more help?
Request   a   FREE IT   consulta tion.  
Our   experts   will   scour   your   network
for   problems   so   you   can   decide   the   next   steps  
to   take   for   your   business.
No   strings   a tta che d.
Click	
  the	
  link	
  
below	
  to	
  
learn	
  more!

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IT Solutions for 3 Common Small Business Problems

  • 1. for Got   IT   problems?   We’ve   got   solutions.3 Common Small Business Problems IT Solutions
  • 2. Lucky  for  you,  we’ve  compiled  easy  solutions   for  the  3  most  common  IT  problems: 1. Data  Security 2. Lack  of  Strategic  IT  Planning 3. Mobile  Security If you run a small business, odds are that you have run into your fair share of IT headaches. Let’s  get  started
  • 3. Hackers  are  targeting  small  businesses  more  than  ever  due  to   the  fact  that  they  are  simply  easier  to  hack. Problem: Data Security1
  • 4. So   what   can   SMBs   on  a  tight   budget   do  to   beef   up  their   security? Smaller  businesses  have  a  lesser  chance  of   recovering after  a  malicious  attack  than   their  big  business  counterparts  who  have  a   little  more  budgetary  wiggle  room.
  • 5. Solution: Follow these 3 tips to beef up security. Ensure  that  you  have  a   backup  and  disaster   recovery  system  in  place   to  so  your  data  is  safe   from  natural  disasters  and   malware. Ensure  that  you  have   a  good  backup  and  a solid  disaster   recovery  plan in  place   so  your  data  is  safe   from  natural  disasters   and  malware. Ensure  that  you  have  a   backup  and  disaster   recovery  system  in  place   to  so  your  data  is  safe   from  natural  disasters  and   malware. Train  employees   on   the  nature  of  today’s   cyber  attacks  and  the   importance  of   adhering  to  company   cybersecurity   policies. Ensure  that  you  have  a   backup  and  disaster   recovery  system  in  place   to  so  your  data  is  safe   from  natural  disasters  and   malware. Deploy  security   basics—make sure   you  have  up  to  date   firewalls,  anti-­‐ malware  and  anti-­‐ virus  systems  in   place.
  • 6. -­David  Kennedy Founder  and  senior  principal  security  consultant   at  TrustedSec “For  every  large  data  breach  that  you  hear   about  in  the  news,  there  are  dozens  of   breaches  affecting  small  businesses.  Small   business  data  breaches  are  especially   damaging;  while  Target  has  the  resources  to   withstand  a  hit  to  its  bottom  line,  a  smaller   company  or  business  could  potentially  be   forced  to  close  its  doors  if  the  breach  is   severe  enough.”
  • 7. Many  small  businesses  struggle  to  align  technology  with   business  objectives  because  they  don’t  have  the  means  or  the   demand  for  hiring  a  full-­time  CIO. Problem: Lack of Strategic IT Planning2
  • 8. But  what  if  you   have  neither  the   means  nor  the   demand  for  a   full-­‐time   CIO? this  is  virtually  impossible  if  business  leaders   and  IT  departments  don’t  work  together  to   align  business  objectives  with  technology   investments.  Ideally,  this  should  be  the  job  of   a  Chief  Information  Officer  (CIO).   Technology can help your business reach its long-term goals. However,
  • 9. Solution: A Virtual CIO Unlike technicians,  who  fix  tactical  problems,  a  virtual   CIO  is  a  financially-­‐savvy,  business-­‐oriented  individual   who  looks  beyond  day-­‐to-­‐day  technical  support  issues   to  find  ways  to  help  your  company  leverage  technology   to  provide  a  competitive  advantage  in  your   marketplace.
  • 10. A virtual CIO has the experience and expertise to help you: Identify  new   technologies. Ensure   operational   efficiencies. Define  the   useful  life  of   technology   investments. Craft  a  cost-­‐ effective  IT   budget.
  • 11. More  than  2/3  of  companies   surveyed   for  CompTIA’s  Fourth  Annual  Trends   in   Managed   Services   Study  have  turned   to  a  managed   IT  firm within  the  last  year. Why? “It  elevates  the  IT  staff  and  brings  them  out  of  the   shadows  within  the  organization.  It  allows  them  to   focus  on  a  custom  app  dev.  project  or  cloud  initiative   — something  highly  strategic. I  think  that's  a  win-­‐win   for  your  IT  staff.” -­ Carolyn  April,  Senior  Director  at  CompTIA A virtual CIO is a partner, not a replacement.
  • 12. Keeping  an  eye  on  data  is  harder  than  ever  as  more  and   more  employees  access  company  files  on  mobile  devices. Problem: Mobile Security (BYOD)3
  • 13. According  to  Tech  Pro  Research,   78% of  companies  said  that  security  risks  were  the   top  reason  for  ruling  out  the  BYOD  concept. However,   corporate   data  still  finds   it   way   onto  mobile   devices.   Are   yours   as  secure   as   possible?
  • 14. Solution: Secure Your Mobile Devices Install  virus,  spam  and  malware  protection  on  all  mobile  devices,   not  just  those  physically  at  work. Avoid  the  use  of  consumer  file-­‐sharing  services  on  company-­‐owned   devices.  (Dropbox,  iCloud,  Google  Drive,  etc.) Use  a  mobile  device  management  software  to  help  control  what   employees  can  install  on  their  devices.
  • 15. -­‐Raimund Genes Tr end   Micr o   C TO “Against  the  growing,  unstoppable   backdrop  of  consumerization  and  BYOD   [bring  your  own  device],  every  mobile   device  is  a  risk  to  business."
  • 16. Need more help? Request   a   FREE IT   consulta tion.   Our   experts   will   scour   your   network for   problems   so   you   can   decide   the   next   steps   to   take   for   your   business. No   strings   a tta che d. Click  the  link   below  to   learn  more!